I called and asked a question about a simple facial service I wanted and was told I needed a…read moreconsult. I booked the consult. I drove over 30 minutes one way and had to fill out a ton of paperwork for the 1 simple question I had. I had to wait past my scheduled appointment time. Upon entering the consult room, I was immediately handed 2 brochures (without anyone looking at my skin) and told they really only offer 1 service for the face. The consult was maybe 5 minutes at the most (and that's because I asked questions). It wasn't a true consult. I could have saved a lot of time and unnecessary paperwork (identify theft is real these days) if they could have just answered my question over the phone in 10 seconds. On principle, I won't be receiving services from this place and will look elsewhere.

I spoke to staff members twice about the specific treatment I wanted before booking an appointment…read morefor a consultation. I paid my consultation fee and showed up to my appointment only to have the doctor walk in and inform me that they don't offer that treatment. So I received no consultation or exam, yet they kept my consultation fee, despite the fact that they knew which treatment I wanted, they don't even do it there, and the doctor spoke to me for all of 2 minutes, if that. I was very clear in advance about the treatment that I was booking an appointment for. Apparently it was just a mixup on their end and those I spoke with weren't aware that the treatment isn't something that Ultraderm does. But they never refunded the consultation fee, which I think is unethical to say the least. I spoke to someone who said that they would follow up, and they never did. The whole experience felt super disorganized and frustrating.

Susy is great and so is her work! I am always so happy with my botox and my all around experience…read morewith her. I have also started doing microneedling ( highly suggest) and I love it.Susy is so thorough and I am seeing great results ,I will be booking my third micro needling appointment with Susy very soon.10/10

I enjoyed deeply relaxing, luxurious experience with Caroline during my exfoliating facial…read more Comfortable lounge/bed, soft music, skilled, effective, soothing, professional hands working magic on my face, neck, shoulders and upper back. Would highly recommend, and look forward to returning soon.

I recently had a relaxing and wonderful facial with Marisa! My appointment was on time and everyone…read morewas so nice. Marisa is wonderful at explaining everything she is using during your facial and listens to any concerns about your skin you may have beforehand. I will definitely book again soon! My skin was glowing.

Unauthorized injections and unexpected charges I am…read moreextremely disappointed with my experience here. I trusted Veronica to address my forehead and eye area, which we agreed upon during the consultation. However, she took it upon herself to inject several other areas of my face without my consent. When I confronted her about it, there was no apology; she was only focused on processing the payment through my Cherry plan. I believe she added these extra injections specifically to charge me more money. I felt scammed and completely ignored as a client. I trusted her, and she ripped me off $700+Please Do not go here if you want a provider who is honest and listens to what you actually want and need.

I can't say enough about Veronica Galvan from the moment I walked into her adorable clinic, she…read moremade me feel comfortable and cared for. She takes the time to explain every option answer questions with patients and never makes me feel rushed. Her knowledge and skills show in the results. Everything looks natural, refreshed, and exactly what I hoped for. Beyond her expertise, it's the kindness and genuine care that makes her stand out. I trust her completely and recommend her to anyone looking for an injector who truly puts patient first.

Sharon gave me a hydrating facial on May 1st. She does a great job and my face feels SO much…read morebetter. We've know each other since we were teenagers, so we also caught up on family and mutual friends. I highly recommend her services.

Email from me: I want to be off this list. You are sending too many emails. I have unsubscribed…read moretwice. I guess the better business bureau is my next step. Reply from Pristine: go ahead and send me to the better business bureau ! All you have to do is unsubscribe at the bottom of the page and be done with it.Instead you choose to be a witch and complain. I don't get that. I will go manually in and get you off the list as well. Their listserv for unsubscribing obviously doesn't work, they didn't read me email as I stated I had unsubscribed twice, and the name calling? Well, if there were zero stars that's what I would give for customer service. Beware giving your email address!

Dr Lane and her staff are both incredible. I had tried two different Aptos med spas and had very…read moreunpleasant disappointing experiences. Both of those providers way overfilled my lips requiring second visits to dissolve (which really hurts!) my overfilled duck lips. Neither provider offered to refund any of my money - which was twice as much as Dr Lane. She is totally transparent with pricing, and let me know exactly what my options were and the costs prior to procedure. Most importantly, the filler and Dysport were painless with nearly zero bruising. She's an artist and a pro with amazing bedside manner and I had a wonderful experience with great results. Highly recommend

I would give no stars. Came in requesting two surgeries. Dr. Lane advised against one and the other…read moredidn't have the confidence to do so. She started telling me about Botox instead. She made it sound like I could apply the consultation fee towards Botox. I called back and asked to apply it toward a product and they said "no". I wouldn't recommend her. I found someone else who can easily perform both surgeries, and they applied the 250 dollar consultation fee toward the surgeries. It's gauche to nickel and dime a person for a deposit when the Dr. is the one who is lacking in the confidence to do something as simple and as ordinary as what I was inquiring about.

Jessica is amazing!…read more After introducing me to Miss Mae's (who does her bookings), my dad, always with the beauty and pampering regimes, brought Jessica and her Signature Facial into my life three years ago. I had quite the traumatic experience as a teen and hadn't gotten one since - once you have to cut your bangs because of too many forehead extractions (on a very clear-skinned high schooler), you don't usually make that mistake twice. The experience at Femme Fatale has made me a believer again. Jessica uses the most amazing products, which smell fantastic and do their job, whether it be exfoliating, moisturizing, or just plain magic (that would be the zingy enzyme). She also gives the most incredible head, neck and shoulder massage on the planet! Seriously, it's one of the best. The arms/hands rub, which usually don't do a lot for me (please just touch my neck again), is also nice and relaxing. In addition to the great products and the awe-inspiring massage, the whole flow of the treatment is perfect. A little pampering, some painful (but not too bad and not too many!) extractions, a little rub down, followed by more pampering. Jessica briefly explains what she is putting on you and why, and then lets you bask in your zen state. You leave feeling fresh, rejuvenated, and glow-y.

For the past 5 years, I have followed Jessica Dunegan, Licensed Esthetician from Ultra Derm, Simply…read moreSkin and finally to her own place, Femme Fatale. She has been able to control my daughter's severe acne which I am forever grateful. For myself, at 60, I can say that my skin has never been better. I have referred countless friends to Jessica. Jessica has an elegant, private professional studio that is calm and soothing near the Seabright Brewery. She is the best.

I just finished the 4 week flow over flaws series with Angela - it took place virtually (since we…read moreare both on different coasts ) The sessions were such a treat ! I love Angela's philosophy and how she infuses it into all her teachings - she has a great way of breaking everything down and making it very simple and each week builds on the previous wee's module - she gives plenty of tips on how to incorporate the teachings day to day and explains the benefits of each and every single thing I love that I didn't leave the course with a to do list of things rather some simple but effective teachings that will surely enhance my understanding of myself (in addition to my skin's health ) I will truly miss my weekly meetings with her (I seriously could talk to her all day ) but I'm very much looking forward to future virtual classes and events

Angela is a truly gifted esthetician. Her overall knowledge of wholistic skin care and wellness…read moreadds to her expertise. I am currently doing her Gua Sha series and after 4 or 5 visits, I look and feel at least 10 years younger. My skin glows, my lines are gone and most importantly, the dark circles under my eyes are going away. If you have never heard of Gua Sha, look it up, and know that we've got an expert in Santa Cruz! Angela has set up her office to be completely relaxing and peaceful. I always leave calmer than when I arrived!