Groton Estates was my home-away-from-home for close to seven (7) months…read more
I recognize some online comments are pretty rough. I chalk it up as normal for New England people that are known for their frank, in-your-face, unvarnished opinions. In fairness, Groton Estates is an established complex that is a dominant part of a coastal apartment community, consisting of brick colonial style apartment homes, providing an affordable home for people living and working in the area. I appreciated the staff the most. Here are some highlights:
PEOPLE: The ladies who manage the property face with many people of all walks of life. In my opinion, they are the heroes that maintain a professional composure and fortitude even with upset clientele. Yet they march on, being courteous and gracious to the newcomer whatever their background. During the walk through, the management lady explained this unit had a new carpet, a new kitchen sink fixture, and a welcome home package complete with a "Welcome Home" note. When you're scrambling to move, that won't hit you until later on. When it hit me, I thought wow, that was a nice touch!
OPERATIONS: As for me, I was able to make contact the first time (860-445-8519). Visited on a Saturday, saw the model, and agreed the contract terms, application fee ($30), deposit ($800), and a prorated rent for a portion of the first month that remained. Yes, I had to wait three or four days, but moved in right away. Discovered later that time was required to paint, clean, and install a couple things that needed replacement.
Apartment maintenance - First class. I either emailed, phoned, or visited the office and got immediate service the next business day. Mail - delivered directly to apartment unit, and packages can be safely held by the office. Parking - no problem if you have one vehicle. Be courteous if your unit has a handicap spot. The tow truck can be very expensive, and can ruin your day. Snow removal - Excellent in the parking areas and the walkways.
TECHNOLOGY: (1) Rent is due on the 10th. However, paying by check on the first of the month will reflect well on your credit rating. They also offer electronic transfer arrangements too. (2) Free internet. Yes, the internet is free! But if you wish to protect your personal identification, you should configure a VPN for all your connections, or you should pay for your own internet service provider (the monthly charge for Xfinity was $40/month). The latter, requires a MODEM / WIFI router that has been locked-down (white listed connections, etc). (3) LaundryConnect is the wifi service for the washer and dryer machines. A well-kept laundry facility, centralized within on Groton Estates.
Bottom line: Groton Estates is a decent place to live with great staff. Positive relationships are possible with time!
A word about online comments. As mentioned above, the typical New Englander doesn't mince words. No doubt, the "old salt" - sailors from the whaling industry or those from the Navy ("Arg, Matie"), continue to have a strong influence today. At Groton Estates, you'll definitely experience today's multicultural social fabric of the 21st century laced with old "old salt" sailors that lived long ago in an unforgiving day and age. This is Groton. Groton grew out of an old seaport village that is now a city and a modern-day maritime community that still includes large shipyard and boating amenities combined. 150 or 200 years ago Groton and New London were considered the second largest whaling port in the world. During the revolution, it was also home to the Battle of Groton Heights (also known as the Battle of Fort Griswold, or the Fort Griswold Massacre). Namesakes of those patriots that died defending the land still live on. Appreciating New England is to muse on the past and to consider the similarities of the social fabric generations ago. I recommend reading The Groton Times, a free newspaper delivered to Groton Estates, that publishes historical articles from time to time. It's a precious resource; teachers, historians, and other volunteer writers contribute some fascinating articles. Here is such an article that was broken up across three weekly editions: https://www.theday.com/local-news/20220209/history-revisited-whodunnit-from-grotons-past