I had the best experience at ALSW! This was my first time trying on dresses and they made the…read moreexperience so fun and easy from the calls before my appointment to the appointment itself. I loved the bridal stylist I worked with (Krissy) - she was so knowledgeable and listened to my feedback well. I also really liked how we got to browse the showroom before trying anything on and could bring four people which is a lot more than most stores in the city allow. Overall it was a great experience and I have a feeling I'll be returning when I get closer to making a final decision!

Went today to look for a mother of the bride dress date of wedding and my price point was made…read moreclear in my on line scheduled appointment as well as when I spoke to the employee confirming my appointment on the phone . Walked in at 11:45 for my 12 noon appointment was back in my car at 11:57 without even trying a on . I drove an hour to get there . Was shown a few dresses told nothing would come in on time for the wedding. I was told by the person working with me they had nothing here for me and perhaps I should try a department store !!! Shame on all of you for treating people like this you ruined a day that should have been a fun happy day !!!!!

I'm not one to leave reviews but felt the need to after such a positive experience. Because of…read morecovid I was in a really tight spot with a short amount of time. I had a bridesmaids dress that not only needed to be taken out but have fabric added. Other places told me it couldn't be done and wouldn't even attempt it. I also needed it done in less than a months time. This place not only welcomed me happily but reassured me they can get it done. They did an amazing job in the time frame and the cost was way better than I imagined. I would definitely use them again and highly recommend.

Adorable place, some of the best customer service I have ever received, employees were so helpful…read moreand gave input when needed. Never fell in love with dresses as much as I fell in love here! Great selection as well.

She is a wonderful problem solver, can add or subtract material so that clothing fits perfectly. I…read morehighly recommend this business and travel from Westchester County to do all of my alterations there.

This place is top notch. David's bridal did a hack job on my wedding dress alterations and I bought…read moremy dress here which was highly recommended. They made the corrections for a reasonable price and were so kind. They even steamed my veil for free. 5 stars a million times over!

Amazing store. Friendly and knowledgeable staff. Highly recommend! I love that every time I go in I…read moreget a friendly greeting and a genuine smile. I always have someone ready to help me with what I am looking for. Always a pleasure shopping at Helen Ainson!

Always helpful, innovative with event clothes, and can dress you from head to toe! My particular…read morefavorite was a wedding in Kiowa, SC !! I had dress in bigger size altered to fit because it was no longer in stock! It fit like a glove and loved every minute of wearing it! Hope the new place works out! Nice location!

I came in to buy my girlfriend a gift for Valentine's Day and couldn't be happy. Amazing,…read moreknowledgeable & extremely helpful staff. Ended up buying her a Louis Vuitton bag and couldn't be happier. Will definitely be back!

If you want to feel bad about yourself, visit this store. The owner, Ellen is rude and dismissive…read more If you don't have an account, don't bother bringing clothing in to sell. If you aren't decked out in designer labels, don't bother going in- unless you looking to feel bad as stated above.

Sukran was incredible - I can't recommend her highly enough. She went so far above and beyond for…read moreme despite me waiting until the last minute to get a tux for my wedding. What really separates Sukran from other tux rental companies is that she does not just hand you something off the rack and send you on your way. I have an athletic body type which is tough to fit, so she actually tailored the rental specifically to my body and made sure it fit me perfectly which is highly unusual. Despite the time crunch, Sukran squeezed me in quickly, took the time to understand exactly what I wanted, found an extremely high-quality tux, and got the alterations right on the first try. The tux looked incredible. Sukran is also just a great person to work with. She is friendly, fun and genuinely cares about her customers. I truly enjoyed every interaction with her, and she made the entire process feel personal and easy. I cannot thank her enough for making sure I looked my best on my wedding day, especially with such a tight timeline. The tux was perfect, the quality was excellent, the fit was flawless, and the service was truly exceptional. 10/10. I would recommend her to anyone and will use her again.

I cannot recommend Sukran highly enough! She made me feel like her most important bride. Her work…read moreis flawless! She went out of her way to accommodate me.

Get the winter pants from her store. It was nice. Tracy the owner is a verly nice and friendly…read moreperson.

Before my appointment started I was feeling a little apprehensive and not very excited because I…read morehad a less than stellar experience at my first bridal appointment at a different shop in Soho. However, my mind was immediately put at ease when my appointment started at the Plumed Serpent. Everyone was so friendly when my mom, my sister and I came in. We were shown to the dressing area and offered water (which they brought out in champagne flutes - so cute). Next to the couch there was a sign saying Reserved for Katie, which I thought was such a nice touch! The whole shop is bright, beautiful and clean. Krissy really made my whole appointment not only easy, but truly enjoyable. As I mentioned, I wasn't really looking forward to my appointment after my experience at a different shop, but Krissy completely turned my mood around. She made me feel comfortable and beautiful! She was cheerful, knowledgable, friendly and helpful. I really cannot speak highly enough of Krissy! At the beginning of my appointment, Krissy looked through my Pinterest board with me and asked about my budget. I appreciated that she was so respectful of my budget; she only pulled dresses that were within my price range. Krissy really understood what I was looking for just from the pictures I showed her. As I tried on each dress, she took my feedback and applied it in the next dress she'd show me. I was really impressed by her! At the end of my appointment I felt that I had found the dress I loved, but I wanted to sleep on it. Krissy was absolutely understanding of that and never pressured me to make a decision on the spot. I really appreciated that! The next morning I e-mailed Krissy to let her know I'd definitely found my perfect dress. She responded quickly and answered a few last questions I had. Now I can't wait to wear my dress on my wedding day! I would highly recommend The Plumed Serpent! I had a great experience thanks to Krissy!

The Plumed Serpent went above and beyond all my wedding dress shopping expectations from day one! I…read moregave Leo my vision during our first visit, and she immediately pulled dresses that were exactly what I was looking for! I am typically a huge sparkle girl, but I let Leo know I was hoping to go for more of a modern style while keeping it form fitting to wow my husband to be! I instantly fell in love with all the Ines Di Santo designs, and knew the Selene dress was the one once I tried it on and looked in the mirror. My mom, godmother & mother in law were already in tears seeing how perfect it fit me and how it was everything I had envisioned! Since she knew I loved a sparkle element, she also found me the most perfect veil full of Swarovski crystals that added the element I wanted Not only did Plumed Serpent help me find my dream dress, but once I heard they had an in house seamstress, I knew this was my place. From my first alteration appointment, I knew working with Lissa would be a dream - she had the same eye for perfection as me, and we were on the same page for everything! She made sure my dress fit me perfectly for my big day, leaving me with zero worries. She even added multiple bustle options so I had choices depending on how I felt on my wedding day! All night I kept hearing compliments on how it looked like the dress was truly made for me. Overall, I cannot say thank you enough to Leo & Lissa for making my wedding dress experience so amazing, and I will be recommending the Plumed Serpent to all my girlfriends!