I had an old Met Life policy that had been calling itself Farmer's but was told it was still Met…read moreLife coverage. I needed to update my insurance and wanted to work with a local agent. I'm a senior and generally nervous. Daniel M at Farmer's on Durango made me comfortable and was very patient as he explained a number of things that I wasn't aware of. I had planned on visiting another company, but decided to become a client at Brianna Vetter's agency due to the quality of personal service that Daniel offered.

I have just purchased a new policy for my new car. Agent Daniel Mendoza got me an excellent rate…read morewith Farmers--Bristol West. The process was fast and easy . I am so happy I found this agency because I was with another Farmers agency-- which was a nightmare, for a year before. I highly recommend Brianna Vetter's Agency .

We've been with AMS Insurance for many years, but unfortunately, the customer service has…read morenoticeably declined over time. It's disappointing to see the difference compared to how things used to be. Another concern is that AMS doesn't check or offer quotes from all available insurance providers, which limits your ability to find the most cost-effective coverage. You're not necessarily getting the best value. I recommend checking other companies first--such as Navy Federal, GEICO, USAA (if you're military), and others that AMS may not work with. Be sure to ask which providers they represent and which they don't, so you can make a more informed decision. Personally, I recently switched and ended up saving more than half on my monthly premiums--while also getting better coverage than I had through AMS. Another downside is the process for making policy or account changes. While claims can typically be handled directly with the insurer, all other changes must go through AMS. This adds unnecessary hassle, especially since their current customer service is slower and less responsive. You can't make quick updates yourself, which can be frustrating. Before COVID, I would have recommended AMS without hesitation. But since much of their team now seems to work remotely, the service just isn't what it used to be--and that's unfortunate. I'm grateful to have found a new insurance provider that offers better rates and allows me to manage my policy directly and conveniently.

Met with Chad , he was honest and straightforward, appreciated the information he gave meread more

I called to get my quote and Britney was amazing! She is…read morevery professional and helpful with all the questions I had I definitely will recommend friends and family! I signed up for the great rate as well!

Britney is 100% amazing. We had some issues with our company insurance and we went to see Britney…read moreand she took care of it immediately. She definitely put us first and I really appreciated her friend. She saw the urgency that we have

This agency inherited me from another that closed. Each year my policy has gone up, even though I…read moredo not have any tickets or accidents. The only time I ever heard from this agent was when I called to complain about the increase. In December I need a new certificate of insurance sent to my property management company. I sent several email requests to my agent asked them to mail them a certificate. They never sent them anything. I finally had to email my property management company a full copy of the policy because that was all I had. I got a quote from State Farm for auto/renters and saved over $40 a month. ($480+ a year) and they don't charge for ACH payments and they pull the policy payments as one charge instead of separate charges. I went onto Allstate "My Account" and removed the Autopay from my policies. Got a popup notice that it was removed and to make a payment by 09/21/20 to avoid cancellation. Allstate pulled the payment anyway and when I called my agent, she would do nothing to try to contact corporate to fix the problem. The ACH withdrawals caused two overdraft fees totaling $75.00. When the agent refused to help me because I was no longer her client, I called the corporate client resolution department. The Allstate CSR said that I had to have an email confirmation of me removing the AutoPay. There was nothing on the website that stated that I'd receive an email confirmation. Why would I know that it said to avoid cancelation to make a payment by 09/21/2020? If anything I should have received a cancellation notice. Allstate is the worst and once you decide to leave, you get a big fat FU from them!

Misty is indeed a top insurance professional. She is friendly, prompt, and vigorous in her work…read more She always places her clients front and center while optimizing their insurance packages and efficaciously solving any of their insurance needs. Precisely, we had a few issues with Allstate road assistance folks. Misty effectively took over and resolve any difficulty. And with Covid, my wife & I had other vehicle & house incidents. Again, Misty came to the rescue while efficiently guiding us to solving the issues, hence, being compensated fairly and adequately. Please work with Misty. You will assuredly have the peace of mind viis-a-vis all of your insurance needs and/or challenges! Dr. & Mrs. Sarri

This office is a ripoff i started paying $40 on a classic car in one year jumped up to $157 crazy I…read morewould go with progressive I hope it helps you guys out there I'm paying $30 monthly.

Eric Moreno's office staff and Eric himself are so amazing and caring. They truly care about…read moregetting you the best deal and making sure you're fully covered for everything. He is one of the best insurance agents I've dealt with and I've dealt with quite a few! You won't go wrong using the Eric Moreno State Farm office!

I called on Monday and was able to come in on a walk-in basis, as her appointments all rescheduled…read more Unfortunately I came later in the afternoon and ended up holding her over for 40 minutes. I felt so bad, but not once was Sara rude or try to rush me out. I came to get my new to me vehicle registered and the person I purchased from messed up the title so it took a phone call and an email to ensure that was fixed. Sara did inform me it COULD be 2 weeks before we received our registration, however it only took a day (after submitting the additional paperwork needed)! They provide a SERVICE, and it was well worth the fee! I for sure would not be standing in line at the DMV and the soonest I could go in was 3 months away. If you value your time, just go here!

Thank you Sara for helping me find the perfect insurance for my truck and home. I can't believe how…read moremuch you we're able to save me. You are truly an angel in disguise. The fact that you took extra time to explain my coverage and found me the best deal has turned me into a life time client. You'll never lose my business. Keep up the great work. You destined for greatness.

I have used State Farm for 30 years and I'm ready to drop them. Tami isn't pleasant to deal with…read moreand when I called to discuss our rates increasing $140 in the past year, she was quite sarcastic and not empathetic at all. No offer to help or retain us, just "it's the way it is".

This is specifically for State Farm, but she was my agent. My rates went up almost double, without…read morenotice, and when i called to find out why I was told it was a nation wide increase. But why no notice? I had been happy with them previously, but will be finding a different company.

Friendly. Professional. Knowledgeable. Affordable. Great…read moreteam there. Would highly recommend them.

Jebron and the team have provided excellent service for my home and auto policies. They have gone…read morethe extra mile to make sure that our family is well covered and respond in a timely manner.

they Are courteous and friendly.. The help me get my registration in one day…read more mans their prices are fair. Thank You!!

Excellent Service: Every tax season, I come to Deluna…read moreServices to get my taxes done. They are upfront and honest with their services. I totally recommend Deluna Services for any tax services.