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    The Basement Store

    4.2 (5 reviews)
    Closed 9:00 am - 2:00 pm

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    Services - The Basement Store

    Bathroom remodeling

    Building additions

    Kitchen remodeling

    6 More Services

    Moisture control installation

    Moisture control repair

    Remodeling

    New room addition

    Waterproofing installation

    Waterproofing repair

    The Basement Store Photos

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    5 years ago

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    8 years ago

    Best company out there would hire then for any job love this company they will take care of anything you need

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    Factory Tile Depot

    Factory Tile Depot

    (4 reviews)

    We went to Factory Tile Depot to look at tiles for a bathroom reno. I found the layout of the store…read morea little difficult to browse as the sheets are quite heavy. They have a huge amount of stock and the staff are very friendly and willing to help. I think they had some really great tiles but they can be quite hidden. The pricing was difficult to locate and didn't appear to be per square foot like other stores. That can make it difficult to compare pricing. Otherwise I look forward to working with the staff on our future projects.

    Bought tiles for bathroom reno in November. Tracy was helping me. I was debating using large tiles…read morefor the shower floors vs the typical small tiles. My contractor said that he would be ok doing that only if I also ordered the Schluter Kerdi shower base system. When I asked Tracy how much more (besides the tiles) this would cost me, she only quoted me 2 of the 3 pieces required. The base (talked to my contractor to ask what size was needed) and the linear drain Cover but made no mention of the actual drain also required. Cost: $656+ tax. So, I decided to go for it. Couple of weeks ago my contractor went to pick up the piece to start the job...no drain. Had to rush order it and the Cost: $417. When I talked to Tracy today she told me the contractor would not know what exact drain to order until he broke up the floor and it was up to me and him to ensure we ordered what we needed etc. When I mentioned that she never once mentioned this to me, she said that it was back in November and she could not recall the conversations regarding this order. When I explained that had I known that the Whole shower base system was going to run me nearly 1200$ I Would have used the smaller tiles. She was unsympathetic and Refused to acknowledge that it was her quoting error and refused to cover the additional cost or even charge me for her cost of the product ie waiving profit. Not impressed at all. When I make an error, I don't make others pay for it.

    The Basement Store - contractors - Updated May 2026

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