I usually don't write reviews, but I felt compelled to share my recent experience at this PetSmart…read more(Leaside) location (many months ago in 2024). We went in to buy cat food for our pet and had a great interaction with one of the associates who was friendly, helpful, and even mentioned that the case we were buying was currently on sale. She went out of her way to assist us, and we genuinely appreciated her positive attitude. Unfortunately, the experience took a turn at the checkout. There was only one cashier working, and she seemed quite grumpy--not just towards us, but also to several male customers in line, and even one female customer. When it was our turn, the cashier scanned the item and charged us full price. We politely mentioned that it was on sale, and her response was rude and accusatory. She asked if we were "pulling a fast one" and said she didn't believe us. It was completely unnecessary and left us feeling disrespected. My wife noticed how the cashier was directing the attitude mostly toward me and stepped in to defend me. At that point, we decided not to push further. We returned the item and left to shop elsewhere. It's frustrating because customers come in expecting at least basic courtesy, especially in retail where staff represent the face of the business. If someone doesn't want to be in that role or take pride in their job, they should consider a different line of work. No one deserves to be treated with attitude while trying to shop. I hope management at this location addresses this and puts more focus on supporting staff with proper training and expectations. Good customer service makes all the difference.

DO NOT BRING YOUR DOG HERE. My dog was severely injured by a groomer, requiring emergency…read moreanesthesia and surgery on her tongue. I cannot stress this enough. This happened due to negligence and Petsmart not providing adequate safety protocols, training and support to make sure dogs are safe. We trusted our care to be kept safe in their care, and she was not. Animals do not understand grooming tools or safety protocols, humans do. And it's their job to make sure the animal is unharmed - if for whatever reason there are challenges in doing so, they should modify aspects of the grooming process. Our dog was returned home to us from a random emergency vet clinic that Petsmart sent her to, without us, with blood caked on to her body and a 2 week post-op treatment plan that is causing our family and our dog great emotional (and for our dog, physical) distress

Went away for 4 days and had Lee come over to our house to feed Theo, our elderly cat. Not only did…read moreshe feed her, Lee turned on YouTube to Theo's favorite mouse video and sent us videos everyday! Came home to a happy cat! Thanks Lee! Hope you're around during Christmas.

In February 2008 we had plans to go away travelling for a month, but greatly worried about leaving…read moreour 4 cats at home. Lee of Three Star Pet Sitting came highly recommended to me by another pet sitter friend. We met her and she seemed wonderful, and has been our pet sitter ever since! Now we don't worry if we want to go away, because we know our cats will be well taken care of while we're gone. She even leaves little notes of what the cats did each day :) Now we recommend her to everyone in the East end. Her service area borders on Woodbine to the west, Eglinton to the north (in Scarborough) and Guildwood Village to the east.

Organized, reliable, easy to communicate with and accommodating…read more Had used others before and always had frustrating hiccups, but BnP has been really reliable. Also my pooch loves their walkers and has a regular gal he can't get enough of.

Rebecca is wonderful!…read more My experience thus far with Barks n Purrs is wonderful. There is daily notes on how the walks went - responsible team - flexible with last minutes changes - practices positive reinforcement ! Thank you!!

Found this place through word of mouth recommendation, almost all our neighbours with dogs have…read morebeen to this store one way or another. While there was a short period during lockdown that they were unable to open, as soon as we heard their daycare was open I was keen to send my pup over for some much needed playtime (socialization... he was tired of seeing just Mr. H and myself.. lol). Blu absolutely loves it! So much so that if we even walk in the direction of the store he thinks we are dropping him off for playtime. He drags me all the way and doesn't even bother to show some grief or anxiety (at-least fake it Blu). He is usually pretty tired out for the rest of the evening. Would definitely recommend their daycare. BONUS: They usually post on social media pictures from daycare and I love being able to see how his day went. On the downside, if they don't post his pic one day I miss it terribly.

Brought my dog here for grooming and had hands down the best grooming job she has ever had. Usually…read moregroomers make my little poodle girl have a face like a grumpy grandfather, but you made her look so cute! Thank you so much!

Prior to visiting No Bones About It we tried other groomers who left our Miley frightened and…read moreanxious. Both Katie and Yukari took the time to alleviate my concerns and Miley felt at ease as soon as we entered. This space has no leashes and no cages which allows the freedom that Miley is accustomed to, perhaps that is why Miley felt at home here., its also a great place for dogs/pups to meet new friends especially when they may not otherwise have the opportunity to socialize with other dogs like our Miley. A loving, clean and professional environment., with fantastic grooming. Thanks Katie and Yukari!

I was looking for a groomer in the area. I've used the same one for years but was unhappy with the…read moreservice, constantly shaving my dog down to the wood despite my request not to. This is the second time I've used them and I'm really impressed with the service. They did exactly what I asked, and with a smile. Great rates, very quick and available. if you're looking for a dog groomer in the city of Toronto, used these guys!

Went on a 2 week vacation to Europe recently and contacted the fine folks at Flying Duchess to come…read morelook after our old cat while we were gone. They sent a sitter over for a consultation, where we walked her through the house, showed her where everything was, what the cat's habits were, let her meet the cat, etc Then away we went. Needless to say I couldn't be more thrilled with how it all went. Not only did the girl feed the cat, play with the cat, clean the litter, etc, she also watered our plants, brought in our mail, took out the garbage, swept up the cat fur upstairs, etc Really went above and beyond. And every day she would leave a voicemail on this system they have setup, which then uses Google Talk to translate the vmail into an email, which is auto-sent to me, which I could check on my iPad while overseas to keep on with the progress. On top of all this, they were WAYYYY cheaper than the old cat sitter we used to use when we lived in the Annex. Overall top notch. Highly recommended. They will totally be our pet sitters going forward.

This company is bonded and their sitters are great! We have Sommer and she has been very well…read morereceived by our cats. They really do love her. They have great policies in place to ensure your privacy, safety and security of your pets/home. I love that they have you purchase a lockbox for the handling of keys. Brilliant! They offer many different types of sitting/boarding and have a phone system where they update you via messages with the goings-on of their visits to your pets. The cats seem way happier when we have Sommer look in on them whilst we are away. I will book with them forever!

Couldn't recommend Beta more! Our cat instantly bonded with Ted and while we were away, Ted used…read morethe Voxer app to send us plenty of pictures and videos of our cat as well as pictures of him eating so we knew our baby was well taken care of! We have definitely found our go-to Pet Sitter!!

From the owner: We understand that your pet is like family, our goal to ensure you have a worry-free experience and…read morepeace of mind that your pet is in great hands. When you go away from home for working or vacation, we can set up a schedule of feedings and play time. We care for cats that need feeding or clean up or walking or pet sitting. Our dog walking service and pet sitting business are licensed, insured & bonded. We are pet first-aid and CPR trained. We offer reliable and loving care. We are a proud member of Pet Sitters International. We are Cat Sitter and Pet Sitter in Willowdale, North York, Toronto. Our main services are: Cat Sitting Pet Sitting Private On-Leash Dog Walks We service the approximate areas between Lawrence Avenue to Steeles Avenue and Leslie Street to Dufferin Street. Postal code: M2K, M2M, M2N, M2R, M2H, M2J, M2L, M2P, M3B, M3H, M5M

Raisa and Mitch who own and operate Cats Pyjamas are hands down the BEST!…read more I have been living in Toronto with my two cats while working for the past 6months. It was really expensive and traumatizing to fly my cats here from Los Angeles and I certainly could not fly them back and forth over the holidays, so I was faced with finding a pet sitting service that was affordable and trust worthy. I was stressed out about the whole ordeal until I came across Cats Pyjamas. I contacted them and set up a "meet & greet" before booking them and to my surprise it was a huge relief! There was some paperwork involved which I found to be thorough and thoughtful. It literally covers everything and it's nice to know that they want the best for your pet(S) while your away. Raisa and Mitch are friendly and respectful. I walked them through feeding routines, toys, etc. and they took notes! I had no hesitation handing over the keys to my place and care of my cats. They emailed me with photos, videos and everything my cats were up to while I was away. I had no doubt that upon my return everything would be as I left it...and of course it was! I exclusively use Cats Pyjamas because the level of quality and care is exceptional. They are worth every cent and more. Great people who love and care for your pets the way you would.

We had absolutely the best cat sitting experience with Mitch and Raisa. We used their services for…read morea week this summer and we came back home to a happy cat. None of the back turning and fussing :). It was pleasure to sign up, they were always responsive to emails and the daily reports were an absolute pleasure to read.

My cat has been diagnosed with diabetes a couple years ago and is now on insulin twice a day. Since…read morethen, it's been difficult for me to go on vacation as it is very hard to find a cat sitter who can administer insulin to my cat OJ. It's also hard to leave him in the care of someone else. I found Cat Sitter Toronto on Yelp and it has been such a blessing! I moved to the beaches last year and spent so much time trying to find a good, trustworthy sitter. Charlene is just that! I hired her for the first time when I went on a trip to Montreal for a few days and she definitely put my mind at ease with the amount of detail she put into ensuring both OJ and myself feel comfortable. She gave me an update after every visit and even took pics for me. She also didn't make any decisions without running it by me first. OJ didn't need insulin for one of the visits and she confirmed with me first before making any decisions. If that were someone else, they probably would have given him insulin anyway even if his sugar was too low, which would have endangered his life. She's simply amazing! And she cares! She knows what she's doing and her attention to detail is something that anyone with a cat with special needs requires. No need to worry because she knows what she's doing! And even booking online was a breeze! Will definitely hire her over and over again!

Cat Sitter Toronto provides an extremely professional and reliable service for cat owners who need…read moresomeone to watch over their furbabies while they are away from home. I found out about the service on Yelp. At first, I was very nervous about using a cat sitting service and leaving my four cats (and my home) in the care of a stranger. However, after meeting Charlene, all of my concerns were put to rest. I can't emphasize enough how wonderful it was to receive daily updates (with photos!) of my cats while I was away. I was able to completely relax on my vacation knowing that my cats were getting the food/water/clean litter/attention that they deserve. It was also nice knowing that I would be contacted immediately if there was a problem. Coming home from my trip was also a very pleasant experience -- clean litter -- no smell! I was able to focus on loving my cats rather than spending 30 minutes cleaning the litter and trying to air out the place :) I will continue to use Cat Sitter Toronto services going forward, and would highly recommend this service to others. If you have any doubts, book an appointment and meet the cat sitter. This is a professional business run by someone who really cares.

Want to talk about a handful? Try owning a Norwegian Forest Cat that weighs a ton, has mats galore…read moreon his fur, and you don't know what to do to help him out. I will tell you what to do, call Hanit and she and her assistant husband will come to your home and ensure your guy (or gal) will get the Salon Treatment for sure. Our boy Zachary just had his coat shaved, but no more mats and I could not be any happier with the job, loving care, gentleness and professionalism that Hanit and her husband gave. She did a fantastic job and I would highly recommend Hanit if you are requiring a cat groomer. Something pretty hard to find here in Toronto, but we found Hanit. Thanks so much!! p.s. I understand that Hanit does pet sitting as well, and after reading the other 2 reviews on here, as well as witnessing first hand her treatment of Zachary, I will not hesitate to have her check on the rest of the brood next time we are away.

Hanit and her helpers take great care of our cat while we are away. Hanit doesn't raise her prices…read moreduring the holidays and her flexibility with bookings and cancellations is what sets her service apart from the other pet sitting services in Toronto. I highly recommend Care Pet Services.