My spouse was recently admitted for a Respite stay. Every staff member we encountered was polite…read moreand helpful. Jodi and Tracy in Admissions were great to deal with. The nurses and aides we worked with were helpful and attentive to my spouses needs. A potential issue with transportation arose when my spouse was coming home. The Administrator herself stepped in to make sure her ride happened, even to the point of offering to ride with my spouse, if necessary (I had to drive my own vehicle home). It just exemplified a commitment to care and honoring the patient's wishes. We will definitely reach out to ArchCare again for our nursing facility needs.

Excellent physical therapy team in a first rate, fully equipped, facility, conveniently located in…read moreRhinebeck, Dutchess County, New York.

Certain staff are amazing. Sean the nurse manager, aides Addy and Loretta are super sweet. They are…read moreunder staffed which means they hire outside help. These people are horrendous. Make sure you keep up with your loved ones care and advocate on their behalf. Also make sure you when you are discharged ALL papers are correct and you have any at home services set up. Some nurses were horrendous and rude. Not sure why they want to work as LPN's if they are so miserable.

My uncle was well-cared for and the entire staff was great. They were kind and considerate of his…read moreneeds. He'll miss everyone!

JanCare provides compassion and professionalism that I have not experienced with other healthcare…read moreorganizations. They provided my mother with excellent care and went above and beyond to provide our family with timely advice and assistance. I recommend JanCare to anyone looking for compassionate care for a home-bound relative.

They will change prices based on your income. Me and a friend called just to be shocked to get…read moredifferent pricing.

My daughter in law has been admitted for two days. The nurses turn off the call button without…read morechecking on the patients. They are rude and lazy. They took her food order, ignoring all of her restrictions, gave her food she couldn't eat. Then at 7pm she was very hungry. Someone said they'd get her a turkey sandwich, 2 hours later she finally gets someone's attention and they tell her the kitchen is closed. She can have one packet of saltines. We ended up having to order food to be delivered. They went through her stuff and treated her like a criminal for no reason. I called to tell them she needed help because they were ignoring her, they hung up on me. Awful hospital.

This is Kingstown Hospital in London, UK not in America…read more A total nightmare. We are visiting from the USA, waiting for 7 hours in a filthy, small, packaged, old, hot ER room with hundreds of patients waiting to be seen by ONE doctor from Africa (third world mentality) who didn't order any exams to a 18 year old patient with possible blood clots who got injured in his arm and had some symptoms of possible vain injury. Social free health care sucks. You get what you pay for (zero payment = zero treatment). American terrible health care system is way better and more effective than the english free system. Third world countries have better hospitals and treatments than the ones in the UK. Btw doctor from this hospital said young people like our son with not family history of blood clots can get one. She was totally wrong based on what ChatGP is saying. Who is right? pray our son is fine that's what matters. Won't Visit this horrible hospital with inept doctor.

If you care AT ALL for your loved one DO NOT send them here. My loved one fell out of bed within 3…read morehours of arriving and then again within 2 days. The rooms are depressing. Residents at a table in a " so called" common area in hospital gowns and pull ups. Several nurses at the nurses station talking amongst themselves and having ZERO interaction with the residents. The care here TRULY borders on neglect. The firsst time i got to visit my loved one he was in a dirty shirt that didnt belong to him and I noticed feces under his fingernails. This place should be closed down.

The facility is impressive. The building appears new and to have been a significant investment…read more The problem unfortunately lies in the care. A call button response takes about 45 minutes. The employees in staff seem to stay at the station and bring patients to sit around them to chat and socialize. With high wait times, patients are unnecessarily put in diapers. When a calm and reasonable complaint was made, retaliations came swiftly. There is no staffing for care but plenty for unnecessary security. Without being open to receiving feedback, this facility will never improve. I feel knowing what I know now, it would have been better to have PT and OT just come to the house.

Here's my beef with this company- they don't provide a fee until AFTER they've reviewed your…read morefinances. I sat through an introductory consultation where every account and asset I own was provided. I asked the associate upfront what the fee(s) would be to establish a trust. Her response was that Mr. Pierro would be in to provide that. It was pretty stunning to hear $6k and I am sure if I presented with fewer assets the fee would be different, otherwise there would be transparency. I've since established the trust, and that plus a will, power of attorney, and health care proxy were all executed with a different law office, specializing in estate planning for $3k.

beware of Aaron Oconnor. Words cant give justice to how much of a nightmare it was working with…read morehim. He is the The managing partner in Latham. He literally abandoned me 2 weeks before we were due to settle because i didnt feel comfortable with what he negotiated. The negotiations took place off the record without my knowledge and nobody present. He tried bullying me and my younger brother into consenting to the agreement. When i asked for information and documents i was ignored. He was extremely immature, lazy and temperamental. If i was skeptical of anything he would get mad asking me if i was a lawyer. He would attempt to belittle me and lie so blatantly without even attempting to cover the lie up. there was no conversation he would just talk over you. He wants to tell you what hes going to do and what your going to do. He has no sentiment towards anyone at all. Jacob V. who is/was an associate there was assigned to my case originally. No complaints with him. He immediately went to work. Answered our questions. Communicated effectively. He was unwavering the minute we hired him for representation. According to Aaron he is no longer with the firm and thats how i ended up with Aaron. There may be other lawyers in the firm that are competent and wont treat you like a peasant. I dont know. This was my experience and it was nothing but anxiety the moment Aaron took our case. When we went our separate ways there were not any notes, documents, records of anything. He just pretty much winged it i guess who knows.

I seriously wouldn't refer this agency !! It's so difficult…read moredoing business with Them !! Someone I know has this company For their mother I believe they could be doing better I mailed them my bank number They never received it ! Everything with this agency is A big huddle & obstacle ! I can't login into my account Online ! People call me from their agency Inquiring what I think ? I have to honest with them ! I wouldn't refer anyone to this Agency !!

My experience working for FreedomCare changed drastically after the major layoffs in April 2025…read more Prior to that point, the company had a positive culture, strong teamwork, and a work environment that felt supportive and enjoyable. After the restructuring, however, the overall atmosphere and management approach shifted significantly. The new leadership introduced after the layoffs created challenges that deeply affected team morale and employee retention. Many concerns raised by staff about management style, communication issues, and team support were not meaningfully addressed, even when escalated to higher‑level leadership and HR. As a result, employees continued to resign month after month without any visible effort from the organization to understand or resolve the underlying issues. Another major concern was the inconsistency in work‑from‑home expectations. When I was hired, I was told I would only need to be in the office once every few months. After the layoffs, office requirements changed frequently, with some employees required to go in multiple times a week. Staffing decisions also impacted office coverage, which in turn placed additional pressure on U.S. representatives and created a risk of audit failures--issues that employees were then held responsible for. Overall, the environment became increasingly stressful and unpredictable, with little emphasis on employee well‑being or job satisfaction. While the company once offered a great experience, the changes following April 2025 made it difficult to remain motivated or supported. If you are seeking a stable work‑from‑home role within the CHC waiver/home care space, I recommend doing thorough research and considering whether the current structure at FreedomCare aligns with your expectations.