Now let me be clear, this review was for the Palace of Fine Arts Theater NOT the event we attended…read more
Last night we visited the PoFAT and had a mixed reaction. The venue seemed a bit disorganized, opening a few minutes after the stated time, both for VIPs and regular patrons. The refreshments bar was not fully set up, and one could see that they were rushing to get it done, making their patrons wait (suggestion, start your prep earlier). Delays by staff during a VIP experience, takes away from the time there, which costs a premium. You show your appreciation for your audience by how you treat their time.
Later the meet and greet we attended but got started late, then the entry into the seating ran about 20 mins late, one staffer saying they were still setting up the lighting. Seriously? How long does it take to set six lights shining on curtains for two people in chairs? Having just finished a week on stage crew at a venue in Sacramento, there is no need to "run late" (suggestion, start your prep earlier). The times listed for the event did not have a reliable seating/entry into the actual theater but they made sure we all knew when to pick up the items we had already picked up in our VIP experience.
Finally, I thought that having the ladies' restroom door set so you could see them going in and out of the stalls, including some feet/legs while doing their business was tacky.
On the upside, the seats were very nice and we found parking nearby. The setting outside was amazing as when I volunteered there when it was the Exploratorium.