Unfortunately, this was a very disappointing and unprofessional experience.
I hired Jodi to handle balloon décor for an important corporate event on behalf of my company. She arrived without part of the order and brought incorrectly branded balloons, even though I had provided the correct artwork in advance. The on-site contact had to ask her to remove them and replace them with plain balloons because the client would not accept the incorrect branding.
Jodi also discussed a tax issue directly with my client, even though I had already provided her with our tax-exempt certificate. As my subcontractor, any billing or tax questions should have been addressed with me, not my client.
The event began at 10:30 a.m. At 11:45 a.m., while the golf clinic was already in full swing, Jodi texted my client that she was returning with replacement branded balloons--but they were still incorrect.
At teardown, Jodi offered my client a free decorating event. Since the client is not local, they declined, and Jodi then offered it to the golf course.
When another company entrusts you with its client, especially for an important corporate event, attention to detail, professionalism, and following the supplied specifications are essential. Unfortunately, that did not happen here.
I will not use this company again. read more