STOP LOOKING, just go here!!! Being a single woman I dread having car problems. My dad was a "car guy", so I know a little bit, but not quite enough to make an argument if I feel like I'm being screwed over. I needed somewhere to have AAA tow my car after it just shut down wouldn't turn over or anything. The place I initially chose , rubbed me the wrong way after speaking on the phone. I felt like I was an inconvenience to them because of the late notice & they made it more than clear that they were not going to be getting to it right away (understandable, but they didn't need to be rude ) When I called The Auto Experts I got the complete opposite response. I first spoke to Carl who was super polite & welcoming. Also very reassuring that they'd get to the bottom of it & that it would be him or Armando working on it., something about the way he introduced them before I even got there just made it feel more personal & I felt like I was in good hands. I dropped it off Friday, due to a busy day I let time get away from me and missed a vm from them so I ended up not being able to get my car till Monday, I was prepared for them to be annoyed about it. But they were just as polite and personable as the day I brought it in. Ffwd 2 days, noticed my AC wasn't blowing air at all. They said they couldn't make any promises without looking at it first.(totally understandable.) but that they would do their best to help me out in any way possible. It just ended up being a couple fuses which they replaced at no extra cost. My 19 yo daughter recently got her own car & the idea of her bringing her car to a mechanic made me nervous. I don't feel that way about these guys & I've allay given her theirs info & told her if something comes up. This is where I want her to bring her car. To Armando specifically. (Nothing against Carl, he's also cool as hell & seems super knowledgeable, I just happened to interact with Armando more) thanks again Carl & Armando, you guys earned a forever customer plus said customers ex-husband and 3 kids (when the last of the bunch starts driving)! read more

Had a check engine light come on in my truck right before my camping trip. They got me right in, checked it out and I was good to go. I brought it back in for a full inspection and they did several needed services on my truck. Carl and Armando were great. They did good work at a reasonable price. I highly recommend The Auto Experts. read more

I always get my oil changes and recommended service maintenance work done at Masterminds Automotive. They are welcoming, honest, and I have always trusted them to do a great job. They give service recommendations without hard selling their services. They explain what they'll be doing along with prices thoroughly and I've never been "surprised" with extra charges when I pick up my car. I really trust and love this business and highly recommend them. read more

I brought my Ford Fusion to the Auto Experts after hearing a loud knocking sound inside the hood. I was worried and immediately the Auto Experts put my mind to ease. They first performed a standard diagnostic check, which concluded that the broken part could perhaps be covered by Ford due to it being recalled. Based on their diagnosis a new set of brakes and rotors also needed to be installed. I really appreciated their HONESTY when it came to how I should go about having my car fixed. They could've fixed the part themselves and charged me, however they were honest and directed me to Ford who fixed the part of free of charge due to it being a recall. The Auto Experts did a splendid job fixing my brakes/rotors and were patient with me with transitioning my car from their shop to the Ford service shop. I thank Karl and the crew for all their knowledge, professionalism, and kindness. I will definitely be back to the Auto Experts should I have any car trouble in the future. read more

I came for 2nd opinion on a/c bc I was unhappy with the service I received and didn't trust the estimate. I was told I needed have discharging hose replaced due to leaking. I happy that I was able to get an appt quickly to have a/c service. Joe and Karl were awesome in keeping me posted and were thorough in explaining everything. The customer service and quality of service I received were great. I recommend them and will be back when I need repairs. read more

My Nissan Rogue was in a bad way and needed expert care. The guys at The Auto Experts really know their stuff. Got me a detailed estimate and finished the job the same day. I know these guys work on transmissions for CarMax so you can count on them. I liked that for each service, the name of the tech was provided. When something else was needed they texted me the quote for me to approve. Even their drop box to pick up the keys was very convenient. That's 5Star service ! read more

Our favorite auto shop -- hands down! My husband and I started bringing our cars to Elk Grove Transmission when we moved back to the area last fall, and it quickly became our go-to for everything. With my husband commuting to the Bay Area for work, we're in pretty frequently for oil changes and maintenance -- and somehow, our service schedules always end up overlapping. Thankfully, Karl and his team make it such a seamless, stress-free process every time we have to juggle being down to one car. Karl always remembers me when I call to schedule appointments, and he goes above and beyond to make things easy from start to finish. Just today, my son and I arrived bright and early at 7:30am for an appointment. We took a quick breakfast trip to Mel Dog's, and by the time we got back, our car was already 90% done -- no full day without a vehicle, no hassle. We genuinely appreciate the excellent customer service, efficiency, and friendliness from everyone at Elk Grove Transmission. Thank you, Karl & team, for always taking great care of us! read more

I had my solenoid replaced! Working great now. Diagnostic is the best I have seen. I love the detailed information with each item. Easily accept and decline work. Most important of all, great staff. I will definitely be going back. read more

I've had multiple vehicles repaired at this shop, including a recent transmission rebuild, and I'm always impressed. They diagnosed the problem thoroughly, explained everything clearly, and Carl was very approachable and easy to talk to. My van is now running great. This shop has become my go-to for all my vehicle repairs--highly recommended! read more

I have all my repairs done by Elk Grove Transmission. I recently had the transmission serviced, and have had engine work done as well. They do a much better job for me than the jeep dealership where I had to look over the work performed. read more

Elk Grove Transmission was wonderful to work with, while dealing with a warranty company on our transmission. Carl kept us informed throughout the process and inspected the transmission when it arrived to ensure it was safe to install. We appreciated the attentiveness and time taken and to ensure our safety in the vehicle. We would recommend this shop again and again!! read more

Over priced diagnosis. All they did was put a code reader in and charge $180. Honda dealership only charged $95 for a diagnosis.

Class acts! Always a great experience here. Staff always shows a genuine concern for your vehicle and will never try to upsell you. They're always transparent with what's going on before and during the repair of your vehicle. To top it off, they will give you a follow up call to make sure your vehicle is doing well. A great value with a a team you can trust. read more

Prior to bringing my vehicle to Elk Grove Transmission, I'd been recently having an issue with my car's transmission. Pulling/slipping as it shifted from into 2nd and 3rd, and I'd hoped it was just an issue with the solenoids. I took my vehicle into the dealership pertaining to my make and was told, I would need a new transmission and after parts and labor it would cost $7,000+.....I was absolutely shocked at the total cost. Especially since I know what a new transmission for my vehicle would cost up front, and the rebate given when turning in the old transmission. So the total I was quoted the 3x the cost of the actual transmission itself, so I looked for another shop with the hopes of either a better diagnosis and or cost for repairs. I talked to John the owner of Elk Grove Transmission, about the issues I was having and the previous diagnosis. And he told me to bring in my vehicle anytime for a free estimate which has everything off to a great state, since the dealer charged $100+ just for looking at my car. John got back to me I believe the same day that I dropped off my car, and gave me the same bad news about needing a new transmission. But he went into much more detail about the exact issues, than the dealer had which left me with less questions and a better understanding. And the repair costs were MUCH cheaper than what I was previously told, and it only took a couple days total. With ordering the needed parts plus labor to get my vehicle back, and after picking up my car. John told me of Elk Grove Transmissions service and parts warranty, and to bring in my vehicle in 10 days to do a final check which only took 10 mins. OVERALL: Really pleased with John and his professionalism, his willingness to explain everything going on in detail, and the overall work from his shop. read more

Couldn't be happier with my experience with them. Scott and John were very responsive and professional. Very reasonably priced place to get your car worked on. I DID spend quite a bit of money but that's not their fault. I just had a lot to get done. They also came highly recommended by another mechanic that didn't work on cars as old as mine (1995). Would come back for any future service needs. read more

Scheduling an appointment was easy through the app. Just an oil change, but the inspection revealed other issues needed addressing. Really, the car is only 22 yrs old! What could need attention. I will be addressing the fixes in the future. They were easy to work with and didn't pressure me, I will address them as I can afford to. read more

Had a great experience with this business! John and his team were great! I felt completely comfortable with them. Unfortunately, not all car repair service gives you that feeling. Small businesses like this one deserve our business and I'm very happy to give them mine! Thank you John! read more

This shop does not listen to their customers. I specifically told them I had the new freon in my car that takes the special machine, that's really expensive. They assumed I didn't know what I was talking about and scheduled the appointment. When I got there to drop it off I again told them it takes the new very expensive freon. I got a call two hours later starting they didn't realize my car had the new freon and they don't have the ability to work on my car. I told him that I mentioned it multiple times prior to leaving my car, he said he didn't hear me and that some people say that but don't know what they are talking about. Now I have to find another shop that does actually listen to their customers. read more

I took my 2018 Nissan Rogue to the Elk Grove Nissan in December 2022. I was told that the rear brake needed to be replaced before the next oil change, that I had approximately 5,000 miles left. I put it off. I scheduled an oil change and brake replacement at Elk Grove Transmission & Auto Repair along with a safety inspection. When I picked up my vehicle, I was told that my brakes didn't need to be replaced. That I had plenty of life left in the brake pads. Elk Grove Transmission & Auto Repair could have done work that wasn't needed like the dealership wanted to do, but they did the right thing and not rip off their new customer. I highly recommend Elk Grove Transmission & Auto Repair for your auto repair needs. Honest, reliable and trustworthy service. read more

My Kia Optima hybrid completely shut down in the midst of traffic, so I had it towed to the dealership in Elk Grove. I was given the diagnosis of a new transmission which would cost me close to $5000. What? I asked how much would they give me for the 2013 Kia Optima if I traded in? I was given a guesstimate of $1000....Shell Shock! I called Elk Grove Transmission and explained the situation. They advised me to tow the vehicle in and they would take a look at it. They did a complete analysis of the vehicle and found nothing wrong with the transmission, but the need for a new battery. Shell Shock in a good way! He explained how they checked and double checked, but no sign of a bad transmission. I loved the integrity of this shop! We are now Family! read more

Polite, Professional, Patient! These guys got the repairs done quickly and at a reasonable price. Most importantly, they explained everything clearly and why they suggested the repairs. Never forced anything. I've taken 3 different vehicles here several times over the last couple years. It has always been a quality experience. read more

It was horrible experience. but I just had them service my vehicle because they where close by my home and it turned out It was a big mistake I should of listened to my instincts . Low low frequency going on here read more

Got my tune up done by John. Honestly I've had trust issues since my last mechanic proved to be incompetent but John comes through. Very professional, flexible and responsive. Easy to get a hold of and does the job at a fair price. I'd spend a little more for the peace of mind if I had to. Just sent my friend there and planning on sending many more. Love this place!! Thanks again John! read more

Great customer service! They checked my transmission oil for me and gave me honest feedback. Go here if you need help or work with your transmission. read more

Updates review. Brought my truck in to get the axle shafts replaced. Pretty routine job. Here's where they earned their stars. I got there after they closed (mix up) and needed my truck. I called and left a message. Owner called me back and came back to the shop ON A FRIDAY EVENING, got my truck, let me settle my bill and didn't make me feel like a jerk for asking. Awesome! And my 4x4 works!! read more

We got overcharged almost 3x for diagnostics after getting a second opinion. Glad we didn't agree for other services to be done. Never going back there again. read more

Have been dealing with numerous automotive repair/specialist over past two years sorting out and upgrading a 1934 Ford 5 Window Coupe. Have had moderate success with most, however, I learned about Elk Grove Transmission & Brake and took it in for analysis of a recently installed AOD 4 speed overdrive transmission. The owner, John was very honest and professional and advised the transmission was shifting as it should. He was upfront and refreshing to deal with in addition to having a neat and orderly shop. I highly recommend them and will continue to use their services in the future. Richard Z read more

My 2002 F150 was leaking fluid at the right rear tire. I called Elk Grove Transmission per my brake man and made an appointment for them to check it out. They checked my truck out and it was determined the right rear axle needed a new seal and 2 additional parts needed to be replaced. I asked them to please repair it as I love my 2002 truck. SUPERIOR Customer Service!! JOHN was OUTSTANDING in explaining what was exactly needed to complete repair!! EXCELLENT and VERY KNOWLEDGEABLE owner and Techs!! FAST turnaround for repair!! BEYOND REASONABLE COST for the work performed!! MANY THANK YOU's TO JOHN AND CREW!! YOU ARE AWESOME!! read more

I worked with John over the phone since I only had one car that was out of commission, and he was great! Direct and honest, he had my Jeep repaired in a day and made the whole process easy on me. I'm so grateful I didn't have to come in. I'll definitely be back if I run into anymore trouble in the future. read more

I had my transmission acting up after doing my own service on it and changing out some solenoids. After trying 3 times to fix it myself, I brought it to Elk Grove Transmission based on their great reviews as well as trying to keep business local . After a couple days, I got a call saying they were able to find a simple fix and they didn't need to tear into the transmission. I was fully expecting a hefty bill and was blown away when they told me there would be no charge. This speaks volumes to their integrity and customer service. They could have gouged me and upsold me, but instead they earned a repeat customer. Kudos to Elk Grove Transmission. read more

I had my thermostat changed on a 2017 Camaro RS. I was buried under the intake and took about 5 hours to change. Got in on time and out as promised. No leaks. 3rd car repaired at this shop, all good experiences. everytime. read more

Great fast service! Got my AC fixed here and some other work awhile back. Friendly people

Had my sons transmission rebuild and they were very reasonable in price and got the job done in the time quoted. I would recommend!

This place has my vote and Buisness for life! I have a Nissan Titan that had a shift solenoid out that no one including future Nissan would replace. John listened to what I had to say and my concerns and offered a free diagnostic. He called me back the day after he received my truck and had bad news (my luck) that my tranny is rare and that yes he is confident that it's the soft solenoid/ valve body. He gave me the no BS answer stating that it was a fifty fifty chance! Yep was actually glad to hear that!! There is a lot more to the whole diagnostic than I care to type about but the fact that he came to me straight and even offered to work with me spoke volumes!! I gave him the green light and had my truck back in hours with no issues! His fifty fifty I based on his experience saying this is it but business sense said CYA! This straight forward no bull sh!t way of doing business should be practiced everywhere! John I thank you and your team for everything! You guys have my business and referrals always!! read more

I really can't say enough about this business and the owner john. They are incredibly friendly, reasonable, and #1 HONEST! We have brought our car here on several occasions. The work was great, and they always kept us in the loop of what the status was, as well as weighing out our options to help us save money. They even helped trouble shoot issues and repaired some minor things free of charge. It's hard these days to find friendly & knowledgeable people that aren't out to rip you off. I give this business 5 stars on all counts. read more

Went in for a new starter, so I thought was the issue. Turned out I had a whole lot going on transmission issue fuel pump and motor mounts. I'm glad I took the vehicle to John he was able to take care of all the issues and pin it down to a faulty wire. His shop is clean and he's honest, and did great work on my vehicle, the transmission changes gears smoothly now. I will continue to take my car back to him in the future. Thanks Elk Grove Transmission. read more

I felt dismissed and like the shop was trying to take advantage of me. I had some thought as to what the issue might be but instead they tried to sell me a new transmission. Went to another shop, Transmissions Only on El Camino in Sacramento and they listened to me during our consultation and looked into exactly what I thought might be the issue, found some additional problems and ultimately got me out the door with my vehicle running strong for around $380. Elk Grove Transmission quoted me $3500-4500 for a new transmission. Seems like they would rather bank on you taking their word as gold and baiting you into an expensive service as opposed to being honest and truly trying to help you. Or.....other shops are just that much better than them and know far more about transmissions. Either way, I saved at least $3000 by going elsewhere. read more

Got a quote over the phone. Took the truck in.. quote more than doubled so we decided to just pick the truck up due to that fact. We get the truck back with the transfer case in pieces. Never authorized any work to be done to the transfer case. Charged us a ridiculous amount of money to just get our truck back after we decided to not use there shop.. then laughed at us as we picked the truck up wishing us good luck getting it put back together.. absolutely garbage. Never again. read more

I had requested a quote through Yelp and John replied back within 10 min, even after business hours. They are closed on weekends, which is a bummer because that is the only time I am free. However, they have the option to drop off your car and keys (in the mail drop) after hours which is a great option for people like me. I did not have to request time off from work and it was hassle free. I filled out the form and dropped off my car Sunday night. At first I was a little hesitant to leave my car in a parking lot over night, but the neighborhood looked very safe and secluded. I received a the next morning around 9am regarding my car and picked it up after work. The whole process was super fast and efficient! John was really great! Definitely will be coming here again and recommending them to everyone I know! read more

Owner was really nice but the quote he gave me was super pricey :/ yikes.... I went to a different Shop and got the work done for SEVERAL hundred dollars less! I guess if you have the $$ to blow, you can come here, but if you don't, then i would go somewhere else....... read more