Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

Akai has helped us with so many appliance repairs and installs. We can always count on him!read more

Went to buy a bagste , 2nd time, ask where located. Was told, while pointing to the back of the…read morestore 'OH, yes, but it is at the end of the aisles, just not sure where. I left. There are over 50 aisles in that store. So I will go to another HD or Ace Hardware. ​ Service- no good, selection - not avaliable. Value- none - not able to get service to purchase. The worst I have been treated in that store.

Went to buy a BBQ. Gal that came out to remove the lock and cable so I could take it, but couldn't…read moreremember the proper code and meandered back to the store again. I turned around and an employee named, "David Stewart" (an older gentleman), was walking buy, he was wearing a Home Depot shirt. I asked him if he know the code to the lock. He did, he was very pleasant and kind, even helped me load it. Good man. Old School America : ) Greg Husby

My fridge is f'd. Thanks so much. Thieves. Washer is ok. Dryer is iffy. Think this a lawsuit. Ty so…read moremuch. Exactly what I needed with a baby on the way

They took forever to get me my washing machine and dryer literally 5 months waiting on them to get…read moreone to fit in my trailer. Once I got the washer and dryer, I used them 3 times 3 loads and on the third load the dryer quit working. I called for maintenance and was told the guy was out of town and would be back next week to come out and I would have to pay for it. I havent heard a word from them and i going on week 3. Dont go here like i did. Trust me. ​

Buyer Beware…read more Built-in Appliance Owner Rob Johnson Just the Facts: Bought a Kitchen Aid Dishwasher and a Speed Queen Front Loader Washing Machine approx. $3,600. Had a friend pick up the Dishwasher that day and was told delivery of the SQ would happen in a few days. Got a message saying delivery would take place the following Monday, one week later. Delivery day: old machine was taken out, SQ put in and installer told me all was ok but, a little issue. No hot water. Maybe a solinode issue but, owner would send someone to fix. I told installer that I wanted a switch out for new working machine that I had paid for. I could wait until new one came. He said probably not an issue and to just call the owner. He then left with my machine. Here are the quotes to both my husband and I during conversations with Mr. Johnson to resolve the delivery of a broken machine by redelivering a functioning new machine. "it's not broken, it just doesn't get hot water." "90% of the people don't use hot water." "These machines come from a factory in Wisconsin. They don't test them before they ship them. They don't have time for that." "This is like a 1 in a thousand problem. It just happened to you." "Me: if you put that machine on your showroom floor with a sign on it that said "this machine doesn't get hot water" would anyone buy it? Him: IDK "I don't have any in stock" "This is a warranty issue, that's what warranties are for" "To get a new one in stock, I'd have to call the rep and buy one" It is getting increasingly difficult to support small business, this one in particular, American Veteran advertised, with this level of customer service. End result, though the owner set up service for the machine.I found out from the repair company that diagnostics were set up to happen a day after I was told to wait for service. Mid day, I called Mr. Johnson to determine when in 24 hrs service was to happen. He said, "IDK when they are coming customer service is poor these days." (You can't make this stuff up) I asked for the repair company's name and their phone number, it took some work but, I was then given the information. This is when I found out that the original appointment was made for the following day even though I was told to wait for service a day before the appointment was made for. Though the machine is now fixed and the other is functioning, We will never support Built-In Appliance in Kingwood again and would encourage all to do own due diligence regarding this business.

Rob did a great job helping me pick out affordable kitchen appliances to update our home for sale…read more Competitive pricing, professional installation, highly recommend!

The motor on my Kenmore dryer went out. I've had it for close to 30 years. I called a longtime…read moreappliance repair center and was told it would cost $300 to repair saying it would be cheaper to buy a used dryer. I found KEY on Google. They were quick. The repairs were done, and I'm back up and running. They replaced the motor and serviced the dryer for way less than the other company said it would cost. I would use them again and recommend them.

From the owner: KEY Appliance Repairs has proudly served Cleveland and the surrounding areas for 35 years—traveling…read morefurther to put customers first! We repair all major brands of appliances and guarantee top-notch, reliable service. We offer unbeatable discounts and will beat any written estimate. Our regular hours are Tuesday–Sunday, 9am–6pm, but we’re happy to schedule appointments on Mondays or after hours for your convenience. Call us today for fast, friendly repairs you can trust!

We called on 3-10-26 to check availability of Speed Queen TR7, DR7, and Stacked SF7, needing to…read morereplace our Whirlpool units quickly, as they had stopped working after one year of use. Steve had them all in stock and arranged for delivery and installation the next morning, 3-11-26! The delivery men were professional and friendly. They removed the old units, installed the new ones, and showed me how to use them. We are highly impressed with A1 Maytag Home Appliance Center, their inventory of high-demand appliances, and their superb customer service. We do not expect to need new washers or dryers for a very long time, but A1 will be our first stop for any other appliance needs in the future.

Called on Wednesday afternoon for service, David was at my door Thursday morning and was very…read moreknowledgeable. He was able to get my washing machine back up and running for a fraction of the cost to replace it!

RUN AS FAST AS YOU CAN!!!!!…read more We contacted Bobby to fix our fridge in September. He told us that he needed to order a part and it would be available in about 3 weeks. At that time he asked us for a deposit since the part was a special order. We have no issue with that. So the 3 weeks had passed and we hadn't heard back from Bobby. So I reached out to him. No answer, so I left a message. I didn't receive a call back so I tried calling again the next day. My phone went straight to voicemail. I ended up calling from my work number and Bobby answered. I asked him about our part. He told me he would follow up with me the next day. No return call. I was able to find him through social media and sent him a message. He responded after I continued to send messages every day. He told me he would check on the part and get back to me. That was 3 weeks ago and now he is responding to me reaching out. Like the title says don't waste your time with these jokers.

The repair guy had to come to the house 2 times to "fix" or refrigerator. Paid our bill of nearly…read more$500 and it is still doing the same thing. The freezer won't freeze properly and the ice maker is leaking! NOW THEY WONT ANSWER THE PHONE!! DO NOT USE THE COMPANY THEY ARE A SCAM!! I will be reporting them !!

Great service. Bryan was very helpful and kind. The problem was not fixed because we ended up…read moreordering a brand new cooktop as repairs would be too expensive.

Bryan responded immediately to our inquiry with same-day service. He's friendly, professional, and…read moreexperienced. He was able to fix a problem (loud noise) with our dryer that another company had come out and told us was unfixable and 'normal.' We will call him again if we have any appliance problems in the future.

Chris responded (called me back) even though I called after hours. We talked about our washer and…read morescheduled for Monday. He arrived promptly as scheduled and quickly diagnosed. Very reasonable pricing.

Husband called today to see about getting our dryer repaired. Called and the guy who answered was…read moreextremely rude, didn't answer the phone with his company name. When asked if this was Advanced Appliance Repair, he said yeah you called me. Then was told he doesn't service Cleveland, TX even though his website clearly states he does.

Kitchenaid icemaker not working…read more Jesus came out quickly, diagnosed and fixed it in 2 hours and I would use again for any appliance including Subzero and Viking ones.

Update after I posted the review I received a call and a check was placed on my doorstep due to me…read morenot removing my review this asshole put stop to the check and the money was sent back to him. I will be filing a lawsuit as of today. If I could give a lesser rating I would. I called this company out to look at my washer it was having a small issue they came charged me coming out fee on top of the repair fee which was over $300. Never fixed the issue after the 1st visit they completely broke my washer giving it issues it never had. They kept sending the same repair guy out and it still was not fixed, by the 4th visit I demanded a refund the supervisor then said he'll come out which he did said he found the issue he would go get the part the next day comes he calls and gives me the most bogus story about having to order the part so instead he will just go head and issue the refund but guess what it's a over month later no refund I have a busted washer I only had for 2yrs by the way. The supervisor isn't returning my calls. And I have to go out a buy a washer because this company completely destroyed my washer. I would never recommend this company!! By the way this has been going on since January/march it's now may smdh!!! Quality Repairs (Owner) 22 hours ago We're truly sorry to hear about your experience and deeply regret that our service did not meet your expectations. However, we would like to clarify that a full refund was issued via check. We take great pride in our customer service and would never intentionally ignore or fail to return a customer's call. We value and respect our customers and always aim to resolve any concerns as quickly and fairly as possible. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to contact us directly at (281) 793-9791. We're here to help.