In all fairness I have tried to list the pros in addition to the cons in this review.
Amy is the main venue contact/manager and her partner, Jesse helps with setup and grounds maintenance.
Things she promised but did not deliver on;
-Decorations on photo booth. Sadly, the decor for the photo booth that we provided, at our own cost, was ruined beyond repair (by Amy) and we were unable to use at the reception.
More things she promised but did not deliver on;
-Outdoor games incl. cornhole
-Price quote for fresh flowers
-Fresh flowers on cake & help serving the cake
-Assistance with wedding planning
-Help directing activities during reception and being present and available during reception. We were constantly looking for her.
-Having all the decorations prepped and ready to go prior to ceremony. We delivered decorations starting 2 weeks prior (per her request so that she could have them ready), however, she did not even look at them until the ceremony was about to begin. Unfortunately, some decor didn't make it out at all.
Areas Amy was lacking in;
-COMMUNICATION, VERY, VERY hard to get in contact with her, does not return phone calls/texts
-ORGANIZATION, very unorganized, back rooms look like a hoarder house. Kitchen was very dirty.
-Personal attention, she was taking personal texts/phonecalls during our rehearsal.
-We personally went over what linens/decor we wanted on the dining table MONTHS prior and Amy as well as us took pics of the tables. We had to remind her MANY, MANY times what we had decided on. This included on the night of rehearsal! At the rehearsal she was trying to talk us into table linens that weren't even my daughters colors! We had given her a swatch MONTHS prior.
Pros, things that were provided,
Beautiful, beautiful property
Tables & chairs provided
Bathrooms provided
Jesse (partner) was very helpful and tried to compensate for Amy
Serving of food (food brought by us)
Using our decorations, they did get the wedding arch decorated nicely (I assume this was done by Jesse)
Sound system
Table #'s provided
Engaged couples beware! They have a wonderful property, however the management of the venue is very, very lacking. One of their big selling points is that they say they help with the wedding planning. They do not! read more