It's an apartment building nice driveway lobby's dark needs updating Interesting fountain in front…read moreof building nice white bricks tall building very friendly staff some tenants nice but others act like they are the only tenant here ! Local law scaffoldings been up for years never ends the pointing garage in the building means a lot when it rains or snows Dentist below does it all bus right outside street M15 south local Grand Central Terminal 20 minute walk lotsa food in the court shops too come by see this place

Fantastic well run building. Great outdoor pool on the rooftop with stunning views. Totally…read morerenovated rooftop to relax and eat dinner on. Staff are incredibly good. Real sense of community and great neighbors. Highly recommended.

MAY 2025 Update: My problems have only gotten worse and I've seen even more rats in the last couple…read moreof weeks than I did when I first wrote this review.... There's no way I could ever recommend living here.

Let me start by saying this building -- and especially the staff -- have been great. HOWEVER, a new…read morebuilding, "The Needle" is going up next door and it's made being here a nightmare. I work from home and there is constant banging from, I believe, a hydrolic drill from 7/7:30 a.m. until 5 p.m. I cannot understate how loud it is and how much it's interfering with my ability to work. I've been told there's only going to be three more weeks of this, several cycles of three weeks ago, and it hasn't stopped. To add to this, they just raised the rent by 8%. So now, I have to pay more to live with the constant banging. Plus each person in your apartment has to pay for their own $75 gym membership? It's an apartment gym with limited equipment. If I'm going to pay commercial gym prices I'll just go to a commercial gym.

Shikena Melton was great and helpful with my lease! She addressed all my concerns!! Happy New…read moreyears!!

Can I give a zero star rating? They don't deserve even one star. Ruthless company during this…read moreunprecedented global crisis. Real estate moguls or appalling sales professionals? The Manocherian family should ask themselves this question as Pan Am Equities flushes opportunities down the drain with their inability to negotiate effectively. Pan Am Equities stands for maintaining exceptional quality, service, and attention to detail. I did not experience any of it and I wonder how many others are experiencing the same. They would not agree to have a phone conversation with me. All conversations are via email. That is not service. They pride themselves in quality, but the washer/drier rooms are so dirty I fear for my health every time I do laundry. Attention to detail will get a zero when I had to experience a soft renovation that took more than a year and was left unfinished for another year. Even though I have been furloughed since March, I have been paying my rent in full and on-time each month for the last two and a half years and had to accept a lease increase in March. Who increases rents in the middle of a global pandemic? Up until the end of July, I was able to sustain my rent and living with the unemployment insurance benefits as well as the additional $600 weekly help. Since August, paying my high rent has become a strain in my finances and I requested a phone call with my Pan Am's Director of Leasing several times to discuss this unprecedented situation and work together on a mutually beneficial solution. I am aware of the eviction moratorium from Gov. Cuomo but I did not want to default on my payments. She did not agree to speak on the phone and has rejected any of the possibilities I suggested to her. It seems that Pan Am Equities does not want to work with me and is ready to lose money over being flexible with a lease adjustment. I also contacted Pan Am's President and CEO, CFO VP and CFO with no response. I have now been obligated to give my 30-day notice as I have to put my belongings in storage and move out of New York City to have shelter in a friend's place until I am called back to work. I gave my notice on Oct 8 and Pan Am is forcing me to pay the entire month of November plus another month as penalty fee. I am pursuing legal assistance through the mayor's office and I thought I should also share my story. What the Manocherian family does not seem to pay attention to is that their lack of negotiation power and flexibility will bring them a potential and unavoidable loss of $9,636 (my apartment rent is $2,625 and they have an active leasing for an identical apartment at $1,822 after their 2 month free concession). Mind blowing! They currently have 2 active units with a price change of $50 (2.4%-2.6%) in a week. Below current active listings have been in the market for 29 and 17 days respectively: 1-Bedroom - 5H - $2,050 ($1,822 after 2 months free concession) Studio - 4A - $1,900 ($1,689 after 2 months free concession) Dishwasher Already rented and identical to my apartment: 1 bedroom - 5E - $2,300 ($1,916 after 2 months free 1 bedroom - 4F - $1,941 ($1,617 after 2 months free concession) Pan Am's Director of Leasing needs a basic math lesson topped up with negotiation skills training.

Amazing staff and management which is hard to find in Manhattan lately. Our move was very…read moreuneventful. The entire team was very helpful.

We strongly recommend avoiding the Metropolis as prior penthouse residents!…read more 1. Water damage on ceiling ignored for approximately 3 months -- painted over it once move-out notice was submitted. 2. North-facing windows leak during heavy rain. 3. Big cracks all over walls and ceilings -- painted over them before new tenants moved in. 4. 110+ decibel rooftop drilling for weeks -- no rent reduction was offered. 5. 90F+ with both ACs running -- south/east/west-facing apartments with high ceilings are especially affected. 6. Hole in living room parquet floor for approximately 2 months. 7. Broken blinds were not replaced. 8. Shower constantly clogged. 9. Cockroaches in washer/dryer room. 10. Elevators regularly got stuck.

I have lived here for less than a year and initially my experience was good. However, since winter…read morehas begun my apt has become miserable and the customer service is horrible. Since the heat turned on the loudest banging imaginable wakes me up 3-4 times a night. Coming from someone that works 10-12 hr days this is not ok. Not to mention I pay $2550 a month to live like this. I have had to remain in constant contact With the manager and service request system. At first it was the noise, then the heat didn't work at all (for a week) and they never addressed the noise now over a month. So I started recording and reached higher up within the Brodsky organization. They do very minimal and close the work orders without checking back in. So it is a constant process for me to follow up and resubmit work orders. Not to mention nothing has been fixed and I shouldn't have to deal with repair men who are rude coming in on a daily business on top of disregarding that I ask them not to interrupt during hrs I need to go work from home! The first thing that should be done is to drain radiators.....why after a month has this not been done. Additionally, the doormen are polite, however, one in particular never remembers me and can be rude at times. I moved in and no joke a friend of mine came over and they asked him if I knew he was coming over and sent him right up. Really secure thanks! Nonetheless not worth the rent, not secure, and not recommended!!!! Go away from Brodsky and this building in particular. Too bad I can't attach a video the sound is obnoxious!!!!!

The staff is absolutely awesome. They are so welcoming, helpful, kind. I am beyond thrilled to be…read moreliving here. It is so quiet, serene, and my new home is just beautiful!! I can't stop smiling!

Lived here for two years from 2021-2022 and couldnt have asked for a better experience. Brand new…read moreapartments and amenities, stunning views of the Empire State building from every room (including the bathroom). The doormen were some of the nicest people and so courteous towards us and our guests. Any time we had an issue, it was resolved very quickly. The office staff were helpful, friendly and accomodating, moving in and out was hassle free. Would love to live here again some day.

Vanessa made my NY housing search process seamless; I truly could not have done it without her. As…read moreanyone knows who does the NYC search from afar, it is incredibly difficult to line up showings and act fast on great options. Through several initial calls, Vanessa went above and beyond to initially get to know my needs/wants in the search and would line up several showings for weekend trips I could make it up to NY. When I wasn't available to make the trip, she would go out of her way to do a virtual showings with me, even going so far to walk around the neighborhood on video so I got the lay of the land. Vanessa's reliable, calm and optimistic demeanor keep me going and ultimately we found the perfect spot. I couldn't recommend Vanessa enough and would absolutely use her for any future housing searches I have!

We've had the absolute privilege of working with Alex Raffa at Lofty since March 2024, and after…read moreover a year of incredible patience, care, and expertise, he just helped us finalize a beautiful apartment in April 2025 for our son, who is attending Columbia University Irving Medical Center. From day one, Alex has been nothing short of exceptional, kind, generous with his time, endlessly patient, and unbelievably knowledgeable about the NYC market. Coming from LA, we had so much to learn, and Alex guided us with grace, professionalism, and warmth. He never pressured us, always listened, educated us thoroughly, and stayed consistently positive and supportive through every twist and turn. He's not just an agent, he's a true advisor, teacher, and advocate. His attention to detail, communication skills, and deep understanding of the market are truly rare. And beyond all that, he's simply a wonderful human being we now call family, someone you instantly trust and enjoy working with. We also want to shout out Kyle Hambas, another amazing Senior member of the Lofty team, who was incredibly smart, helpful, and professional. Together, Alex and Kyle are a dream team. If you're buying or leasing in NYC, do yourself a favor, call Alex Raffa. He's the kind of person who restores your faith in what real service looks like.

I've had the pleasure of working with Julianne on my first condo purchase in NYC. From start to…read morefinish, Julianne did an excellent job walking me through the process, coordinating all the logistics with all involved parties, and answering any and all of my questions relating to condo policies, procedures, and closing protocols. The closing process was smooth and Julianne payed extra attention to all the closing documents before having me sign. She was able to answer and explain all the paperwork in simple terms, which I greatly appreciated. If you're looking for a law firm to assist with a home purchase, this is the firm and team to hire.

We worked with Weidenbaum & Harari for the purchase of our first home, and could not have a better…read moreexperience. We worked with Jeffrey, one of the partners, and his team, and had a positive experience from end to end - from the intro call to the due diligence and till the very closing. We got valuable advice along the way for some non-standard issue we had, and everything was professional and transparent. The flat retainer fee structure was also reasonable, competitive, and easy to work with.

I hated living here. My apartment was filled with cockroaches as soon as I moved in. Had the place…read moreexterminated multiple times to no solution. The buildings "solution" was to keep the sink stopper closed so the cockroaches could not come into my apartment through the pipes. That made it better but still had issues. The toilet chain rusted off within the month I was there and had to be replaced because the toilet wouldn't flush. I also had issues in which the fan my neighbor 1 floor above me and my fan were synched to the same remote. So when one of us would turn the light on it would trigger on the ceiling light. I talked to management they came in my apt and told me they had fixed it. Had issues again and now they tell me that they could not fix it. I had an amazon package delivered to my apartment. I had a confirmation email from amazon saying it was delivered. The doorman claimed that I must have picked it up. Later I found out that the doorman gave it to the wrong apartment. Instead of returning my package my neighbor opened it. My neighbor gave me half of the package but I was still missing half of it. Claims that it was never in there. Luckily amazon gave me a refund with no questions asked. I've had issues with the building manager as well. You have to reserve the elevator on move in. The manager put in the wrong week for move in so I had to call her back and sort it out on the day of the move after back and forth with the doorman. On move out I gave the manager permission for movers access to my apartment. She forgot to update it in my computer. As a result, the movers did not have access to my apartment the day of the move. Instead of letting them in the doorman told me to call the manager. I was at work and didn't have time to call the manager and offered to show the email as Proof that they have access. He refused to understand no matter how much I explained. I had to reschedule the movers. I only lived here for a year. The staff is incompetent and there is poor communication.

My wife and I have lived in a 1 bed / 1 bath apartment in 25 Tudor City Place for several years and…read morelove the building and the location . Old world charm in a park like setting -- an oasis in the city . Near everything but out of the mainstream hustle & bustle . The neighbors are very friendly and the small shops in the area go out of their way to provide excellent customer service . We could live anywhere in the city and chose Tudor City -- with no regrets ! Prices are reasonable - for NYC - and provide great value !