Have a barely used 5 yr old Simmons DA25 drum amp that popped recently rendering it unusable, so I…read morejust called VG based on these Yelp reviews. Spoke to Matt about it, who was kind, patient and professional, and we had to agree that my $100 amp was going to cost about the same to repair it...if able. Ergo, another fine looking physically mint condition piece of equipment has to be replaced and recycled. Sad that it's more logical to replace with a new warranty amp than attempt repair on this one... Thanks Matt for your valuable time, patience and knowledge!

Vegas Guitars 3975 W Quail Ave #4…read moreLas Vegas, NV 89118 (702) 884-7490 I don't know how many of you have noticed but the low humidity and wide rage of temperature from the low 20's to the high of near 120 is not at all acoustic instrument friendly. For those who have an instrument or two suffering as a result due to Vegas weather I have found a place of repair for you that is quick, affordable and does excellent work. I have played for over 60 years, have a lot of acoustic instruments and a few of them have suffered due to the Vegas weather. I found one luthier who was quite affordable ... but his bandage style repair work left a lot to be desired. I found another luthier with an astounding reputation ... but was available by appointment only and charged nearly what an instrument cost to do the repairs. Like Goldilocks and the Three Bears, I landed one that was just right on my third try. Vegas Guitars, located at 3975 W Quail Ave #4, Las Vegas, NV 89118 (702) 884-7490. Adam Pero is your go to guy for acoustic instrument repair. Anything from a fret buzz to a face split. His prices are reasonable; his work is quick and accurate. I've taken three instruments to him so far and been very happy with the results of al three. While waiting in the lobby for Adam to put some finishing touches on one of my instruments, I was able to observe Neil Smith working on an electric 6-string bass. He was testing the neck from top to bottom playing soft and loud. Then he turned his attention to the pick-ups. There was no question in my mind that he knew exactly what he was doing. I have a Tylor T5z. So far it has no issues, but I know where I will take it for repairs, should that ever become necessary.

Amazing showroom of custom guitars. Definitely a surprise location with knowledgeable and friendly…read morepeople. They had the incomparable founder of santa cruz guitars give a presentation in a great acoustic space. The knowledge that Richard Hoover shared was nothing short of amazing. I know where to buy my dream guitar one day now.

Great work fair price. Busy guy and that's a good sign. Respected. Knows his stuffread more

Both Alan and Jack are Top Notch Luthiers!!! Most of the time for small repairs Alan will do the…read morework while you wait. They are very knowledgeable, and down to earth people... They are the only repair service that I would trust with my guitars and amps equipment.

Amazing work from the guy working there. i can't remember his name. I took my 12 string guitar and…read morehe put a bridge doctor and adjusted the string action to the point it's the most comfortable i've ever touched. He was efficient and got it done the same day. I would recommend this place to anyone because unlike guitar center this guys knows what he's doing. Many people have played my guitar and said they've never touched and played one so comfortable.

Topaz and Weston, Ian and Teresa did some great repair work on my guitar. They repaired the neck…read moreand now it looks like new. Can't tell at all that it was ever damaged. I have a son who isn't afraid to jump in and try to fix anything that tried to fix my Gibson. Big mistake on my part to let him. Ian also fixed the truss-rod that my son messed up, free of charge. I had the pleasure of speaking with them and found them to be very honest, helpful, knowledgeable and they take a lot of pride in there work. Thanks again for the buetiful work on my guitar.

Absolutely Amazed! - I dropped off an Epiphone my significant other bought me. Typically, I…read morewouldn't buy anything but a Gibson. But, being a gift I couldn't sell it. It had sharp frets, definitely didn't have any 'ring' or sustain to it. It wasn't great to play. So I figured, being stuck with it, let's see what Topaz Guitars can do with it and their new Plek machine. I dropped it off on Saturday, a few days later Teresa sent me photos of it in the plek machine. Later that day, I was informed it was completed and booked a pickup for Saturday. LESS THAN A WEEK! For a full plek service and setup? WOW! Upon picking it up and playing it when I got home, I was in serious SHOCK. It played, sustained and RINGED better than my Gibsons. I couldn't put it down. I can't wait to see what they can do with more of my guitars. I've used a few guitar techs in town and none of them have done a setup/service this impressive. Give them a try you won't be disappointed!

Guy , at counter is very rude we got there at 530 pm with my daughter and they closed at 6 pm , to…read morerent instrument he said he would not help us , there no time they closed at 6 pm ,

A big thank you to Adam Kessler. I sought him out for a second opinion on a repair need for my Bb…read moreclarinet. I am so glad I did. I went to the location on Charleston to speak with him directly. He determined that it was a simple fix and took care of it on the spot. I estimate I was in the shop for all of 10 minutes. I will bring all of my instruments (clarinet, flute, sax) to Kessler & Sons for maintenance and repair from now on. Highly recommend!

Wanting to buy our first piano, my wife and I visited on a Saturday morning wanting to explore…read moretheir piano showroom before deciding whether or not to pull the trigger on a Roland digital piano from another big box retailer. We are so glad to have stopped in. We were the only customers in the place for about an hour and Randy truly made it feel like personalized, VIP buying experience. The showroom was adorned with essentially the entire line of Yamaha CLP-800 series pianos, and some very nice acoustic grand pianos as well. As for the buying experience: Randy was informative, not pushy. He presented the differences between the Yamaha Clavinova CLP/CSP lines to us in a straightforward way, not trying to embellish anything. He essentially allowed the pianos to "speak for itself" and was patient in answering our questions the entire time. And he was friendly, personable, and a true professional. We learned that Randy is the #1 Yamaha dealer in the country! My wife and I walked out of there confident in our decision to forego the Roland and picking the Yamaha CLP-885 from this store. We got our piano not only delivered, but also assembled, and moved into our living room by Randy's delivery partners within a few days. Do not hesitate to visit Las Vegas Pianos and ask for Randy before deciding on where and when to buy your next piano. You will not regret it.

I do not know why some people are having issues. As a classical pianist and a veteran, I have some…read moredifficult standards. This is the 3rd piano I am buying from Las Vegas pianos. First, they honored my Roland digital entry level keyboard, form another music store, at full value. I was able to trade that in for a Yamaha 725. Then, for my 3rd piano, i was able to upgrade that to a Yamaha 745. The difference is it had wood instead of synthetic wood, along with the keyboards had ivory like, feel. Finally, I was able to purchase a Yamaha U1 Acoustic piano, with some time and patience and this is my 4th piano but 3rd from Randy. #1 he is quite knowledgeable about pianos and has worked with for example BYU's music department. He knows the in's and outs of piano's so again I do not get why people like Ed or Stephanie wer leaving bad reviews, maybe they were having a bad day. I would not go back three times if Randy was a bad business person. I find him to be honest and up front. To make things right because it did take a bit longer than expected for the piano to arrive, Randy hooked up a lovely matching white piano bench, that is of very good quality. If you have any problems or issues, do not hesitate to call, he will solve it. I also like the fact that you get a free tune and they even tune it before they move it to your house. I recommend waiting for 6 months in between tunes. Side note, if you can't tune a piano like me, I recommend having Randy bring a tuner to your house. On my Yamaha 745 digital piano the mother board got fried. However because it was under warranty and Randy stands by his products, the tech swapped out a new one for me. Also for digital pianos, they give you two years to match you with 100%. However if it is acoustic then it is for life.

I highly recommend Kessler & Sons. I purchased long distance and Dave was very responsive and…read morehelpful. He was able to save me over $1,700.00 on my Selmer clarinet purchase. They are highly knowledgeable and my clarinet arrived properly set up. It was very well packed and it looks and plays beautifully.

Best customer service in the county. So helpful having our cello repaired and Accessories updated…read more We are so thankful for the wonderful staff always smiling, friendly and so knowledgeable. You're greatly appreciated. Thank you so much and I'll be contacting you soon for lessons.

I met with Don to have some repair work done on my Starfire III. I left the guitar with him on…read moreAugust 23, and agreed to the two month turn-around that he indicated was needed as he was severely backed-up. I contacted Don via text on October 15 just to check the status of the work. His reply was simply, "Starting on it next week." I initiated contact once again on November 4 and was told "I'm starting on it tomorrow." As a result, I picked up my guitar that day and decided to go elsewhere. So, why three stars... I have no doubt that Don is a very capable luthier. The problems are simply centered around the lack of communication on his part regarding progress, or lack thereof. I was told two months. At the two month mark, I was told next week. Nearly three weeks after that I was told tomorrow. As a new customer, how am I supposed to feel? When I picked up the guitar he stated, "I told you it would be several months." The truth is he said two months. Communication is everything. This is especially true when one is dealing with a new client. I have entrusted this person with an instrument that has been a part of my life for nearly three decades. An other reviewer mentioned the condition of his shop. Trust me, I had reservations when I saw the condition. I wondered how he could complete any work in that space, but after talking with him I felt confident that he could do good work. A simple text stating, hey, this is taking a bit longer than expected...,or hey, just wanted to update you on status of the instrument is all that was needed to put my mind at ease.

Take what I say with a grain of salt, l contacted Don to get my guitar setup and a pickup…read moreinstalled. We agreed to the price and proceeded with the work. From start to finish I noticed that the workbench he uses isn't clean (wood debris/nails/), the way he handled my guitar wasn't careful and in the end I leave the place with damage on my guitar. Now granted this is a satin finish guitar and is susceptible to dings etc but a professional should ALWAYS be careful and respectful to an instrument. He was at best rushing the work. I'm leaving this review to either prevent this from happening to other guitars or to make sure you tell don to be careful and handle your guitar with respect. I reached out to him about my concerns and he says he can't see the dings. At that point all I could tell him was to respect himself and the good integrity and good will he's built up with his customers because these things go a long way. I hope I saved someone from experiencing what I've experienced. My advice? Look elsewhere.