1. That Cell Phone Store

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    Dillon, SC

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    That Cell Phone Store

    3.0 (1 review)
    Closed • 10:00 am - 6:00 pm

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    7 years ago

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    Cell ER - Cell phone repair

    Cell ER

    (9 reviews)

    I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

    I regret being referred to Cellular Plus on Parklane Road and will not return. I brought in my…read moredaughter's Apple Watch for a cracked back, charging issues, and an upside-down screen orientation. I was told it would be repaired for $100 and ready Monday. Instead, I received no updates and had to return multiple times over approximately three weeks. Each time, I was told it needed more time and would be ready "tomorrow." When I finally received it, the watch was rubber-banded together, covered in glue, and only the back appeared to have been repaired. The other issues remained unresolved. Two days later, the watch shut down again. When I returned to discuss the problem, the representative became defensive, called me a liar, and refused to review the cameras he had mentioned. I had remained patient throughout the process and was not disrespectful, so this treatment was completely unacceptable. I paid $25 after he initially quoted $30-$35, yet he said I should be grateful because he had done more work than I paid for. The money is not the main issue--the lack of communication, poor workmanship, repeated promises, and unprofessional behavior are. I cannot recommend this location.

    iScreenFix

    iScreenFix

    (32 reviews)

    I can't say enough good about these folks…read more I rely so much on my tech - in my life and in my biz - it is so important to me to have the perception of expertise in folks fixing my stuff ... and the perception that they Care about me, my tech, my biz... this icing on the cake - kind of mind-blowing. I find myself so grateful. I appreciated my interactions with and service from each of the two owners so much - in different visits - I brought them gifts - which is not normal for me - I just had to GIVE Back. Meanwhile, I need great value - I don't want to, and I don't have a budget to Pay for high-end service. Somehow I am getting high-end service at low-end price. This is an excellent quadrant. Are they perfect? no. Are they still learning this or that? yes - who isn't - the realm they operate-in is wide and ever-shifting. And, the communication about what they know and don't , what they know and what they will try to figure out is... beautiful. I went there originally for an issue that was illusive - was it a battery or screen issue with my iPhone? I was SURE it was on Deaths door. It is now working beautifully! Then I came back with my Mac (which is behaving SO much better now) and my partners cell phone (which they said it was a better investment to replace than to fix - thank you!), my partner is going in with his Mac soon. I am really grateful to have these guys on my side. Much valued into today's crazy tech world. Oh, and everything was done within a DAY - a DAY. Have you noticed the waits for Apple repairs? Hope you enjoy as much as I have!

    Left my device in the store with the repair guy for a screen fix and while I was shopping I…read morereceived a notification that someone was trying to access my email and they were trying to access it from that location. I went back and retrieved my device and confronted the gentleman about the attempt to access my email which he thoroughly denied. However, there was no work involved the address location, was clearly given. So I don't trust them at all.

    Repair Zone

    Repair Zone

    (7 reviews)

    Change my mind and decided to have a cracked screen on my smartphone replaced. Convenient location…read morein the Southpoint Mall, easy to get a hold of, had the replacement screen in stock and repair completed the next day in about 30 minutes.

    I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

    That Cell Phone Store - mobilephones - Updated October 2026

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