My brother is at pine knoll nursing home. The five stars is for Ronnie. He is my brother's…read morecaregiver. I met Ronnie and I can see why my brother is happy with him. He is very attentive and caring. My brother is blind so he needs extra care. There's another woman named Mary, she gave us access to the outdoor patio which was really helpful for us so he could get some exercise. I appreciate the staff keeping an eye on my brother even though they are not used to dealing with blind people. They always make sure to keep him clean and as well as his room. Thank you very much for all you're doing for him

For the good part...the first few months of a family member's stay, this place was acceptable. it's…read morevery clean, tidy and kept up. The grounds are meticulously cared for. The housekeeping staff does a great job and are very friendly. Especially Trish. She's very pleasant and social. Always striking up a conversation with our family member. She kept our family members private room clean at all times. The activities team, Valerie and Stacey go out of their way to make sure residents participate and have a good time. They also are very friendly and personable.I was very impressed with them. Chris the maintenance guy is very prompt when something needs attention. Also a very nice guy. Bob, the project manager, I believe, also very caring and understanding. One time He went out of his way to bring our family member to an eye appointment when transport and family members couldn't. Now the not so good. I won't name any names, but will mention their title. The nursing coordinator was fairly nice for first few months. But when our family member left his medical appointment in Boston (not a good choice to do) before his transport arrived, she turned not so nice. It's understandable of her concern and her duty to be sure residents are always safe. But we feel he was being continuously penalized for his wrong doing. The day after this incident (he went missing for several hours) she put him in a cramped room Way down the other end of the hall. She said it was for his safety sake because his private room was too small for him..that made no sense because the room they transferred him to, had 2 beds, one not being used, and just about the same size as his private room. Also, she would not allow him to venture out for a day with his sister, who did it weekly Up until this incident. She claimed he was an escape risk. He spent his Father's Day in the facility. This was his first Father's Day without his daughter, who had passed a few months earlier. His sister planned on a family day for him at her home, to help him from the pain of not having his daughter on this special day. This shows NO COMPASSION.also, She would not allow him to use transport for his medical appointments, even tho a family member would be meeting him when transport would arrive at the appointment. This is something that has been done since his admission here. A few times she raised her voice at his sister, when discussing certain matters. This is very unprofessional. The social worker is extremely condescending. She lacks people skills. And shows no empathy. I've dealt with many social workers, With my profession, so I am familiar with thier roles and the manners they should have. This one lacks manners. If she hadn't continued telling us and our family member that "he is his own person and can make his own decisions", he probably wouldn't have decided to leave his appointment before transport came and got lost in Boston! There have been several disagreements between her and our family members sister. She had an obvious dislike for his sister. one one of his final days there, Our family member's sister was sitting on the spare bed going through her phone while the doctor was behind curtains, tending to his wounds. he came from behind the curtain to discuss his condition, when all of a sudden He started saying she was unethical in recording him! She told him she was not recording him and was just checking her messages while she was waiting. she showed him her phone. He left our family member, without covering his wound and went to get the nursing coordinator, who then came into the room and scolded his sister, like a child. somehow the social worker became involved and refused to hear the whole story. His wound was not properly dressed until later that day. The next couple of days, our family member kept complaining of pain around his wound and was not feeling well in general. He asked to be transported to the closest hospital. I'm not sure who, but he was told he was fine and that he didn't need to go. 2 days later, his sister went to visit him and immediately saw that he had a fever and looked very I'll. He needed to go to an emergency room. She took him there herself. But before being able to leave the building, the nurse coordinator stepped in and made things difficult, wasting the time he should have been at the hospital. At the emergency room, it was determined he had a seriously bad infection, his wound was a stage 3 wound (stage 4 is the worst) and he could have died if he was not seen when he was. Needless to say, we removed him from Pine Knoll.

I have had chronic pain in my hips, groin, and back for years following a burst appendix, and I had…read moregone through many different treatments until I finally discovered that pelvic PT was a thing, and to find a place that also saw men (most places I looked at were for women only.). To say that my experiences have been life changing would be an understatement. It's take a long time and it's been slow going, but decades of spasms and limited mobility are finally subsiding. I saw both Kim and Melissa, and both of them gave extraordinary care and guidance. I still have some issues that I'm dealing with them, but we've peeled back so many layers of the onion that I can see the end in sight. Thank you so much for all the staff in having a place like this available. Men have pelvises too!

Lizzie made a big difference in the quality of my sleep. She was a good listener and very…read moreresponsive to my questions and concerns. Her explanations were clear and concise and she created an at-home program I can stick with. I recommend her highly.

I was a patient at the CareOne facility in Lexington for a little more than three months while…read morerecuperating from a broken ankle in one leg and a serious infection in the other leg. My overall opinion of the treatment I received was excellent. The nursing staff provided outstanding care seven days a week. Experts from other local hospitals would visit when a second opinion or another level of expertise was required. The therapy department at CareOne in Lexington has a well-deserved reputation for effective treatment and results. Both the physical and occupational therapists excelled at setting goals for me and working diligently to help me achieve them. The food was surprisingly good. The kitchen staff records your preferences and needs when you first arrive and three times a day, they provide nutritious and enjoyable meals. There are always several choices to choose from. Special note has to be made here for Mark, the recreational director, who is amazing. He knows everyone's name in this large facility and always has a smile while he engages patients with endless games, movies, special holiday events, and even live music once or twice a month. The last performer I heard before I left was a well-known Elvis Impersonator and he put on a fantastic show! Mark's loving and upbeat personality is a powerful medicine you can't dismiss. I also want to single out the executive director of this complex facility, Ryan, who has skillfully hired some of the best nurses and aids in the area. While I am certainly glad to be home and walking on my own two feet again, I miss some of the wonderful friendships I enjoyed at CareOne in Lexington. Also, getting a warm breakfast served in bed every morning at 8 a.m. was nice, too!

I stayed at CareOne Lexington from Friday, 2/27/26 to Wednesday, 3/4/26. Let me start with what's…read moregood about the place: Helga, V., Marvin, Sandy, Lydia, Irene, and Jae. These nurses and aides are genuinely kind people working above and beyond in a hellishly penny-pinching for-profit nursing home that has clearly experienced years of top-down CEO neglect. They do this as the physical plant literally falls apart around them (see photos). If it were not for these caring people, I doubt I would have survived my stay. Nurse Helga is wonderful. On Friday, staff from the cafeteria brought me the meal plan for the week. It consisted of meat for breakfast, lunch, and dinner. I explained I was vegetarian and asked for the relevant meal plan. Staff had never heard of such a thing. They sent me a salad (see photo). It consisted of half a tomato, some lettuce leaves, and onion. I was supposed to be eating plenty of calories and healing after surgery, but this "meal" was under 100 calories - a starvation diet. I showed Helga about catastrophically non-nutritive meal. Out of the goodness of her heart, she bought me a vegetarian bowl at Qdoba. It was delicious. I was deeply touched by this act of extreme kindness. I asked to pay her back, and she wouldn't take my money. Helga is an angel on earth. Incredibly, once Helga was off for the weekend, I had to continue to beg staff for a non-starvation diet. They continued to send me food that amounted to under 600 calories per day. I called Robby, the dietician, but he was off for the weekend. I was hungry and dizzy. A kind nurse got me a bargain-basement Ensure knock-off, but it was lukewarm and tasted bad, so I threw it up. On Saturday, I called friends to let them know I was starving. On Sunday, my friend Julianne came with hummus and pita. On Monday, my friend Dennis came with food that my friend Amy bought. On Monday, when staff started bringing actual vegetarian food (bargain-basement Cheerios, the egg glop that comes frozen in large containers), it was so disgusting and full of chemicals that I threw it up, every time. This meant that I kept losing my medication. (I'm on over a dozen meds a day due to severe neurological and autoimmune disease.) I brought the electolytes my neurologist told me to take three times a day for orthostatic intolerance, but I was never able to get staff to bring me a container to mix them up in, so I became progressively dizzier and more dehydrated throughout my stay. Also: 1) I was told to call Jen, the discharge planner, Wednesday, 3/4 at 10:00 am. I did so. I let staff know that my ride was coming at 2 pm. Four hours later, my ride came, and Jen had still not returned my call. Staff was surprised that she never got back to me. Today, Friday, 3/6, I called her again, because I don't know if I'm still supposed to be taking antibiotics that they gave me at CareOne. Jen has never returned my calls, and I have received no discharge planning. Does she still work there? 2) Social work asked if I needed services at home. I told them that I applied for a home health aide through MassAbility in 2024, and that I have not yet received those services, despite being over 90 percent bedbound and 95% housebound due to neurological disability. (MassAbility gave my case to Elara Caring. Elara Caring has not provided the home health aide that they are required to send me.) Social work said they would try to get me services at home. I never heard back from social work. I called them today, 3/6, to ask what services they found. I still haven't heard back, and I have received no services, including the home help and the post-surgery nursing care I requested while at Care One. 3) The call alarm at the nurse's station typically rings for 35 minutes or longer. It turns off for a couple minutes... then starts back up. My neurological disease comes with severe sensory limitations. I was in the room next to the nurse's desk, with its constant beeping, for my entire stay. I had a severe migraine every day. This is not the nurses' fault. It's the fault of CareOne for understaffing to the point where the call alarm barely ever stops. 4) There was no phone reception in Rm 125P where I stayed. When I needed to beg friends for food or ask my surgeon what to do about the fact that I couldn't stop throwing up, I had to walk far to use the phone. Given that I wasn't allowed to treat my orthostatic intolerance in keeping with my neurologist's directions, this was dangerous. 5) My room was extremely bright even in the middle of the night. This is because there was a huge chandelier outside my window that was kept on all night. The meager shade did almost nothing to block the light. This added to my constant exhaustion and migraine. 6) The issues documented in the photos (exposed wires, insufficient calories, patients being forced to hop in and out of bed to manage their own light soon after abdominal surgery) are dangerous. DO NOT SEND A LOVED ONE HERE.

I was referred to Kalogeris PT by my Physician for some neck issues I've been suffering with for…read morethe last several months. I can safely say that in the last 6 weeks my neck has been gotten much much better. Pain and stiffness is nearly gone. Although I've only been to one other Physical Therapist in the past where I was passed around to 6 different therapists in that office, the care I've been provided at Kalogeris has been very friendly, caring and personal one-on-one service. They've listened to my concerns, answered my questions and provided therapy and a tailored routine to rehabilitate my neck and back. I highly recommend them.

CLOSED! I had a great experience with John. Took a break. Unfortunately when I called the office…read morethey said the office was closed due to retirement. I was very surprised by the fact that no notice was given.

I had an excellent (5 star) experience at Baystate PT in Burlington, ma. As a senior, I needed…read moretherapy for back and neck pain. Matt worked with me on exercises to strengthen those areas and to relieve discomfort. He taught me many things I can do for years to come. The PT program was personalized to my needs because he listened! The staff is friendly, helpful and efficient. I highly recommend Baystate PT in Burlington, ma. Bonnie T.

This is way overdue. I was a client at B.S Burlington, MA 2022-2024. 2-3 days a week. Brittany…read moreRocco's Phenomenal service and dedication to her clients really makes the difference. Not only did She detect issues that the doctors were not pointing out, Brittany was able to come up with effective solutions to soothe or make the problems go away completely. Unfairly she wasn't able to begin working on my broken foot until months after my crucial injury. I'm sure if she was my first P.T we would have definitely had better results and understanding about the real problems sooner. Overall Brittany's professionalism even rubs off on her interns who I thought already graduated and were working as full time P.Ts. In addition I want to thank the staff and Interns who I had the pleasure of meeting during my time there. Amanda who eventually took on the role of treating me as an intern during my second term in 2024. Michelle, Rachel Samse, Kevin Myren, Mat P, Chris M, Victoria T, Kaitlyn W, and Rudy the Dog. Thank you all for your support and service.

Left my nana to die essentially. I visited to find her (she had dementia) scratching her arm down…read moreto almost the bone while the hatian staff workers talked amongst themselves and paid zero attention to the patients. This place is worse than a state ran facility

From the owner: Belmont Manor is a community leader in providing quality-driven post-acute and long-term care…read moreservices. We are committed to providing a continuum of care in an environment that promotes optimal functional ability, interdisciplinary care, and the integration and provision of community resources and education. We promote a challenging and professional work environment through on-going staff education and Continuous Quality Improvement programs, which meet the needs of an ever-changing health care population. We provide inpatient medical, nursing and rehabilitative care for individuals who are unable to live in an alternative community setting, but who do not need the diagnostic or surgical services normally provided by acute care hospitals. We are dedicated to improving the quality of life for residents by assisting them in achieving their maximum level of independence. This is accomplished through supporting resident's psychological and social needs, maintaining resident self-respect, providing a home environment and respecting resident needs and privacy. We provide rehabilitation and health maintenance to each resident as deemed appropriate by the interdisciplinary health team: this includes nursing, physical therapy, attending physician, occupational therapy, therapeutic recreation, dietary and social services. Everything we do at Belmont manor is for the purpose of enhancing the quality of life of the residents.

C-W took superb care of my mother-in-law for 20 years until she died at 102. The staff always…read moreseemed very warm and caring, and she was always well dressed and clean. They had regular activities in the memory unit every day, and encouraged the residents to take part in any way they could. They managed her transition from independent living to assisted living to memory care while preserving her dignity.

My Mom is a new resident at Winchester Nursing & Rehab. My family and I are so grateful to find…read moresuch an incredible facility. The nursing staff is so nice. Every person has been caring, compassionate and understanding. In fact, everyone that we have encountered from the front desk to the kitchen to the management team have been incredible as well. We couldn't be happier with the care our mother is getting. We truly feel like she is in the best hands and it is a joy to see her enjoying everything from the food to the daily activities to making new friends. Thank you Winchester Nursing & Rehab for making this transition for my whole family, especially for our Mom, so seamless and pleasant.

Horrible. You ring the call bell for the aide to give you the bedpan. One will come in, shut off…read morethe call light, and say they'll get someone to help you. 20 mins later another aide will come in & say the same thing. You're left to lay in your excrement for 40 min. This was not an isolated incident. ​I asked everyday for 19 days them to give me a shower. They said they were too busy. Thank God the next day was my discharge date. I don't recommend that place to anyone. I was discharged not only with my discharge papers, but also with the discharge papers of my roommate. I could go on & on with the neglect. This place should be CONDEMNED !

Paul is truly head-and-shoulders above the average physical therapist. He's attentive, patient,…read moreand very thoughtful, not to mention being truly knowledgable about latest techniques and research in the field. I was able to make my first appointment quickly, could contact the office easily via email or phone, and other requests were always accommodated with ease. My only reluctance writing this review is a selfish one - Paul's reputation is going to lead to his schedule filling up. But Paul deserves it!

Paul is really knowledgeable and very helpful. Highly recommend. He was very thorough with his work…read moreon my hamstring tendinitis.