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Portland, OR

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Thairapy PDX

4.6 (119 reviews)
Open • 8:30 am - 7:00 pm

By appointment only

Services - Thairapy PDX

Hair extension coloring

Thairapy PDX Photos

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I normally do not write negative reviews, but I have hit my wits' end with this salon. Some background Originally, I chose to go to this salon because of how they represented themselves online as caring about education and hair health. As I have very fine, thin hair, I wanted someone who could make sure it stays healthy. I was completely sold when I met Mikayla and saw how knowledgeable she was (she was not the hairstylist who ended up doing my hair). To the point, I drove 5 hours to ensure I was doing what was best for my hair. Due to scheduling conflicts, they had to switch stylists. Within the first day of installation, I had K-tips coming out. I approached the salon about the issue. They took several days to get back to me. Even though they were aware I was not local. By this time, I had more than 10 K-tips fall out. When I met with the stylist, there was little to no accountability, and she said that she would contact the owner. I contacted the salon on Friday and heard nothing until midday on Sunday, and I was the one who sent the follow-up text.They said it was my brushing. I had no contact from the owner- or solutions sent to me. I would've expected a more timely response and better education with how much I paid. Since then, I have switched to brushing exactly how the stylist recommended (from a video taken after their resolution), and they continue to fall out. The hair knots easily, and no matter how much conditioner I use at the ends, they slip out, and the knots stay. Tonight, I had 5 k-tips slide out after brushing it very delicately. I would not recommend this salon purely due to their lack of accountability, their unwillingness to fix issues, and that they will not resolve things in a timely manner even when they know you are from out of town. I was so excited as a paramedic student to have extensions that would hold up to my job- yet they can't even hold up to normal daily tasks. I'm incredibly disappointed- and frustrated with this result with how much I paid and how they presented themselves. Save yourself the money and time. I normally do not write negative reviews, but I have hit my wits' end with this salon. Some background Originally, I chose to go to this salon because of how they represented themselves online as caring about education and hair health. As I have very fine, thin hair, I wanted someone who could make sure it stays healthy. I was completely sold when I met the stylist and saw how knowledgeable she was (she was not the hairstylist who ended up doing my hair). To the point, I drove 5 hours to ensure I was doing what was best for my hair. Due to scheduling conflicts, they had to switch stylists. Within the first day of installation, I had K-tips coming out. I approached the salon about the issue. They took several days to get back to me. Even though they were aware I was not local. By this time, I had more than 10 K-tips fall out. When I met with the stylist, there was little to no accountability, and she said that she would contact the owner. I contacted the salon on Friday and heard nothing until midday on Sunday, and I was the one who sent the follow-up text.They said it was my brushing. I had no contact from the owner- or solutions sent to me. I would've expected a more timely response and better education with how much I paid. Since then, I have switched to brushing exactly how the stylist recommended (from a video taken after their resolution), and they continue to fall out. The hair knots easily, and no matter how much conditioner I use at the ends, they slip out, and the knots stay. Tonight, I had 5 k-tips slide out after brushing it very delicately. I would not recommend this salon purely due to their lack of accountability, their unwillingness to fix issues, and that they will not resolve things in a timely manner even when they know you are from out of town. I was so excited as a paramedic student to have extensions that would hold up to my job- yet they can't even hold up to normal daily tasks. I'm incredibly disappointed- and frustrated with this result with how much I paid and how they presented themselves. Save yourself the money and time.

I'm not sure where to start!! My whole experience with Thairapy has been absolutely incredible! My first consultation appointment was concise and clear, with Lyndsay doing an incredible job to ensure I felt comfortable me with the differences between each extension type, and making sure that the pricing was incredibly transparent. I have never had extensions before and was definitely a little nervous, especially being nonbinary and going for a more stereotypically femme look, but every interaction has made me feel respected and valued. During the extension process Lyndsay was so kind and crazy quick! I get daily migraine and Lyndsay was kind enough to turn off the lights in the salon for me at one point when it was just the two of us which was SO nice! Afterwords, Lyndsay followed up to ensure I felt good about the length and amount of hair we had added which helped me feel so confident in my decision! With the combination of amount of length I added with the variety of color in my natural hair, my extensions could have ended up a bit wild! But Lyndsay crushed it to an extent I didn't realize was possible! My own family was amazed by how natural the extensions look! I decided to go in an get a blowout after a couple of weeks, and was paired with the amazing Kayda! With my health I often have trouble sitting still and getting my hair washed can definitely hurt occasionally, but the experience with both Kayda and Lyndsay was AMAZING! Kayda did an incredible job with my hair and I felt like such royalty!

Lauren C.

Bri is amazing! I've seen her several times now, and every visit I come in with a new color idea and she nails it every single time. This time, I went from damaged blonde to a warm brown, and my hair looks and feels so much healthier. If you want to fall in love with your hair, go see Bri!

Keratin extensions
Chantel S.

Morgan is the best extension specialist and over all hair stylist I could ever ask for. Providing the best all around!

Beautiful Bellami extensions put in and styled by Bri
Jenna B.

I had an absolutely magical experience at Thairapy PDX under the care of Bri! My wedding is next week and my bridal hairstyles weren't working without extensions. As a redhead, finding matching extensions is HARD and I had nearly given up until a local recommended Thairapy to me. Bri was able to get me in the next day for a consultation, showed me all of the options available and color-matched me to find the perfect fit, and thoughtfully answered all of my bride-panicked questions. Her follow-up was wonderful and she truly made me feel beautiful, confident, and extensions-educated. I couldn't have higher praise - 10/10 experience

I loved their vibe in the salon !

I would recommend this salon for everyone! after long time I'm am so happy to have found this salon. wonderful and talented hair specialist work here . I have worked with 2 and they are both amazing ladies . They know your hair and they will be very honest with you about your hair. specially what are the next options! salon is set up beautifully and I would recommend their coffee too!

Before/After hair color and cut
Julie F.

Holy cow, this place is staffed with magical hair fairies. I came in with little hope for my stringy, gray-brown mop. Had a lovely consult with Lynsday for possible extensions, but first, she wanted me to get color-corrected and a cut to see where I'm at. I was able to see Ali right away and, I'm sorry, who is this gal, she transformed my shitty head of hair into something actually pretty. I thought it was a hopeless cause, but Ali made some magic happen today. And zero pressure-- I walked out with this great head of hair to live with for a bit, and if I still think I need extensions, they will be there. How crazy to have gone from convinced I'm balding and need massive extensions to just getting the right cut and color and suddenly I look like a million bucks. This place is fabulous. So if you, too, have a shitty head of hair, go see the magic hair fairies at Thairapy. What a great place!

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1 month ago

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9 months ago

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5 months ago

Laik knew exactly what I wanted from a previous consultation. It was very relaxing and low key when I was there.

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9 months ago

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1 year ago

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Thank you for the review Chantel!

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2 years ago

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6 months ago

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9 months ago

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Thank you for kind words and five star review, Polly!

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2 years ago

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2 years ago

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Thank you for your review!

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Thank You for your feedback, Linda! We appreciate you.

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Page 1 of 3

Ask the Community - Thairapy PDX

Review Highlights - Thairapy PDX

“During the extension process Lyndsay was so kind and crazy quick!”

Mentioned in 32 reviews

Read more highlights

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Thairapy PDX - hair_extensions - Updated November 2026

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