This was my first experience with extensions, and unfortunately, it was very disappointing…read more
During the consult, I had to ask multiple times for a clear breakdown of costs--at first I was just quoted a flat $770 to order the hair, which already felt high, especially without any itemization. I later realized I was charged for part of a service that wasn't even performed yet.
On the day of my appointment, I expected a four-hour session that included highlights around my face (as specifically requested), color touch-ups, and making sure my natural hair blended properly. Instead, the stylist immediately started installing the extensions. She briefly went to the back with the extension hair to "color it" but returned so quickly it raised doubts that any proper treatment was done. No highlights were applied to my own hair, even though that was discussed.
The appointment lasted about half the time she originally scheduled, and I didn't receive the complimentary conditioner or advertised deal she still had posted on her Instagram page. When I asked, she said that promotion was no longer valid, but instead offered $100 off. For the amount of money spent, I expected the service as described, not shortcuts.
Within a week, the extension color completely washed out despite my using a water softener and high-end color-protecting salon shampoo/conditioner. I do not swim or use clarifying products, so this should not have happened. Another salon later looked at my extensions and pointed out that the hair had turned pinkish on one side, and discolored on all extensions...which is not normal for quality extension hair.
Lastly, I noticed the leftover hair wasn't provided in its original packaging. Instead, it was put into a different brand's bag (Bellami), which left me feeling uneasy about what I actually paid for.
Overall, I left feeling misled, shortchanged, and very disappointed. I would not recommend this stylist for extensions.
***Pic of back of my head, after one week with new, leftover extensions placed above the pink-oddly colored ones that she put in (Her work is pulled to the left)-