For this sort of prices you would expect something better than you usual takeaway, but the reality is quite different.
In our first visit we blame the poor service to the fact that the place was really really packed with people (which made it incredibly noisy and hard to have a normal conversation). Service wasn't quick and some of the staff were even disrespectful. I understand what working under pressure is like, but they should be reminded that they are dealing with customers. My partner ordered the Sweet tea, which turned out to be a cup with ice with some sugary drink that she managed to drink in two sips. When asked about it, one of the managers (or assume she was one, because she wasn't wearing the upside-down elephant trousers) came to ask what the problem was and very rudely told us that they only serve it that way.
Then the starters came, which looked like something from a farmfoods or iceland.
The mains came, and the usual noodles with some sauce and a few peanuts. The fact that my noodles came with some meat, I will qualify as accidental because of the little amount in it.
Again, we blamed this to the massive amount of people and the long waits and the amount of work (which shouldn't be an excuse, this is a service industry!)
We decided to give it a second chance.
In our second visit we asked for the same entry plate expecting a change. Change was not an option, and we started to fear that our visit was going to become a "dejà vu". We were not wrong.
While waiting for our mains, some of the servers grabbed drums and started to shout and sing non-sense and do a "TGI Friday" on one poor customer.
My partner ordered a plate of noodles with chicken which turned out to be more of a desert because of the amount of sugar in it.
I ordered a pork belly that was supposed to be crispy and "cooked twice", but it was just a few chunks of pancetta with the rind, not crispy at all, more on the chewy side, with some green beans that hadn't been properly cleaned (they even still had the stringy bit and the ends!). The sauce was OK, but not lifechanging.
When the server came to our table and asked how was everything, I told him about the poor state of my dish he mentioned that it is "marinated" I doubt that this gentleman knows the meaning of marinating, but what I deducted from his words is that the pork was in the sauce for too long.
The table right beside us suffered of the same issue as us, and swore, just like us, of never EVER, coming back.
If you want Thai food, avoid this place at all cost. Over-hyped and not professional. read more