The best Thai food in Copenhagen that we've found.
Caveat: each of my last 2 to-go orders has been missing an item when I got home. (Coincidentally it was fried rice with shrimp
Both times.)
The first time this happened (2 weeks ago), I called, they apologized, said they'd make it, and I actually ordered (and paid for) an additional dish to make the trip back to pick it up worthwhile.
As soon as I unpacked this time and found it missing, I called. The woman in the phone immediately started yelling at me and telling me I was a liar, that I was trying to get a free meal, and cursing me and my family, wishing that we would all suffer and have a bad life, and go to hell for lying to her. Over. And over. And over. After several cursing rants, I said I was coming back and hung up.
When I got there, I asked her if she could review what I paid for. She started in about she was sure she gave me 2 orders of fried shrimp. I said I knew she did. But that's not what I said was missing. But on the phone, like now, she just kept yelling at me. Not listening. When I pointed this out and got her to listen, she actually apologized. But then started yelling about the 2 orders of fried shrimp again.
Then I asked if she was the owner and she said no. I said I would take it up with the owner.
In the meantime, I needed to feed my visiting mother in law and asked an order of shrimp fried rice (that I would pay separately for!). She then told me she would not sell to me. This was a return trip to this restaurant for me on bike, In the rain.
And we have ordered take out no less than 10 times in the last few months from here.
Rude, disrespectful and just plain crazy.
And this was without mentioning the fact that they are always much later than they estimate and order to be ready. i.e., today I was told 25 minutes, showed up at the 35/40 min mark and still had to wait for almost 30 min to take my shorted order...). I was always willing to tolerate the wait time because the food was good.
Unfortunately the antics of the cashier have ensured we won't be ordering from this place again. read more