They supposedly ordered my Invisalign in August and now it's October and still don't have it. I'm…read moreat the end of having to wear them and now they are saying they are having issues with the lab. This is bs. I have been told several lies and I'm so sick of it. My dentist left and I supposedly got a new dentist that I have never met. I have only talked to her assistant. I have went by there and was told that my other dentist made a mistake on my trays and that I was missing a tooth on the bottom which that is a lie. Another tooth will not fit there. They need to get their act together because when this is over with I'm changing dentist and I really liked going here.

This place has an amazing staff. The customer service is wonderful. They make a dental plan for…read moreyour smoke that is affordable for your budget. I highly recommend this office, if I could give them 10 stars I would.

I've been a patient of this group since I was five years old and I couldn't recommend a better…read morepractice. Everyone is always friendly and efficient, the facility is nice and state-of-the-art.

Me and my husband have been going to this dentist office for one year. We lived in Belmont, moved…read moreto Charlotte, and still take the drive here! The staff is so friendly and had no issues helping get my previous dental records. As soon as I check in, someone is calling me back. The waiting room is really comfortable and has free beverages. The cleaning offices have televisions and windows. Really nice environment!

I went in for a root canal and a crown on 4/1/26 I almost didn't go because I've been in a lot of…read morepain due to a torn rotator cuff I knew it would hurt having to lay back on my shoulder But I decided to go and I told them what was going on And they were amazing they were very careful not to hurt me One of the nurses got a towel and put it under me for a little cushion The whole staff was great As for my root canal it went great I thought I'd be in some pain today or at least have a sore mouth But I'm not in any pain at all from the root canal or shots that they gave me

I had an appointment there last week and overall it was a good experience. I hadn't seen a dentist…read morein a while and was a little nervous about what they'd find. The clinical team was very professional and really put me at ease. Heather the dental hygienist was especially helpful. She seemed very knowledgeable about oral hygiene, gave me some tips on maintaining gum health, and did a great job cleaning my teeth. My sole issue with them arises with their business manager, a woman who goes by the name Cassie. To make a long story short I initially took out a loan to cover the cost of any work that would be done in the future. Naturally this money gets forwarded to them in advance which I suppose is the norm these days. When you take out a loan of this type they tell you up front that you have 5 days from the time you take out the loan to cancel it . I called back within 48 hours and informed this Cassie lady that I would no longer be using their services and requested a refund. I paid my balance for the services rendered in full, at which point she told me the money would be returned within 48 hours. It has been nearly a week now and that has not occurred. I am considering escalating the issue to the North Carolina Department of Justice for further action. Just as an aside I should note that the Better Business Bureau gives this particular office in F rating, with 16 complaints in the last several years.

Awesome Dentist and staff...they're all fabulous ppl and professionals. I used to be EXTREMELY…read moreTERRIFIED OF ANY DENTIST & he/the staff (Cora) were wonderful. I was first sedated and I was still nervous but when I went back for a few CAVITIES to be filled...I done just fine. FYI: he finds CAVITIES that you had zero clue about because he finds them in time before they have a chance to get bad. I had literally just been to another dentist in New York in June and was told I had no CAVITIES but 6 mths later...I have them. He shows you with a camera that way you know that they are there. I trust few ppl in general but I trust him and I reside in NY BUT WILL BE FLYING BACK AND FORTH BETWEEN NORTH CAROLINA TO USE MY NC DENTIST

Dr. Rudisill is customer service driven, and that's rare in healthcare. His staff are lovely & his…read moredental hygienist is so gentle! I have been terrified of the dentist my entire life just for a cleaning, but that's in the past. I am SO THANKFUL! Go see him. Highly recommend!!! :)

I have been going to this dentist for about 14 years and this is the only place I trust with my…read moredental work. Very clean and sanitize . The staff is amazing

We have been going here for 5+ years. My wife went to her appointment, she was told she didn't have…read moreinsurance. She called l ed the insurance carrier to verify she had insurance, which she did. While on the phone with insurance, the insurance carrier said he would talk to them to verify insurance, but they didn't want to talk to them. They also told my wife that they had already canceled her appointment. We will be looking for new a dentist. I don't know how they came up with the name "Friendly".

My husband, several friends, and I have been proud Kelly Dentristry patients for almost two decades…read morenow, and we could not be happier. One side is Dr Alice Ann Kelly's practice, and on the other side, Dr Will Kelly practices. We are patients of Dr Alice Ann Kelly. The entire staff is stellar, from Ellen at the front desk, who is the appointment scheduler and jack-of-all-trades, to each dental assistant and hygienist, to the amazing Dr Alice Ann, the care is second to none! Kelly Dentristry uses state-of-the-art equipment and even have a dental lab in house, so many crowns and other dental appliances are made on the spot. They are gentle and caring, and we truly look forward to seeing everyone when we do our six month checkups and cleanings. It is a medium to small practice, so it is intimate and they take excellent care of their us. Quit dreading going to the dentist, make a change and join the happy Kelly Dentistry patients!

I really like and recommend Will Kelly III! He was my dentist for several years until my health…read moreplan put his office out of network. His office staff is very nice and attentive to my schedule as we as Will being such a great dentist and Guy. I can a lot about him and his customer service but I'll just mention one detail. Before I went on vacation my filling came out on Thursday, if you know dentist they rarely or never work on Friday. I searched the internet and found dr Kelly and he was able to replace my filling the next day. I've been with him ever since and he does great work that lasts. If your insurance allows you to use Will Kelly then please look him up.

I've been going to this practice for many years and always a great experience when I go in for my…read moreannual visit and cleanings.

DO YOURSELF A FAVOR DO NOT WASTE YOUR TIME HERE YOU WILL NOT BE HERE LOG AND HAVE FUN WITH ALL TH…read moreUPSALES THEY FORGET TO MENTION UNTIL YOU COMEBACK TO A BILL Talk about a list of items I can say bad, it always seems once a place tries to grow they lose focus of a customer, how to treat, talk to and be polite we all have bad days, but the front desk is more concerned with playing on there phones and gossiping to other front desk people, when a customer loses their name and only become a billing number its time to move on.... ohhh we slid on extra charges, were rude when you walk in, and as long as you pay everything, my son cleaning was pretty much skipped after a half!$# cleaning, the last visit I had I was told sorry the dentist is busy we cleaned your good to go it will be to long... my wife goes in and instead of hello how are you its nothing other than name lol basically hearing patient ID, so we can charge you ,,, We have different insurances and after my last visit I told then I was swithing insurance to new carrier,,, your good to go.. I show up hand them my insurance card of sorry we can't take this you need a new dentist.. I was like wait I was told I was good sorry not this plan.. Whie there I told them my son who has his own insurance moved to Texas.. Well once again they tried to milk the last ounce of money, now back to my wifes current appointment YOU NEED TO PAY THIS, my wife states that I (husband) took care of this.. response was MAAM IF YOU WANT TO BE SEEN YOUR GONNA PAY!! SO she cancels her appointment after being talked down to for minutes,, on the way out the girl states now you owe 150$$ I called up there and tried to remind someone that this had been taken care of after being on hold for 10 mins... A new person comes on and 1st thing out of her mouth was a laugh(snort) rudest person you could speak to like I am child says DONT CARE ITS YOUR FAULT HER FAULT BLAHH BLAHH YOU WILL PAY US AND WE DONT CARE IF YOU ARE HAPPY WE ARE IN THIS TO MAKE MONEY WE DONT LIKE TO WAVE FEESS OR FREE MONEY

I cannot say enough great things about this clinic. I had not visited a dentist in, well, WAY too…read morelong, and so I was looking at two fillings, a crown and a DEEP cleaning on all the choppers. I was actually taken in early for my appointment, and the hygienist got to work immediately numbing me and getting set up for the cleaning. I won't go into the gory details, but when Dr. Benning got to work on the fillings and crown, he and his assistant worked like a well-oiled machine. There was no wasted time, and not once did I see anything that looked even remotely like miscommunication between the two. This morning, after all that work, I have no pain whatsoever. Amazing. Oh, and while I have dental insurance, the work involved was a bit more than it would cover. Hello, interest-free payments!

My dental plan had this as my preferred dentist (even though it's at least thirty minutes away from…read moremy home) but I went to get back in touch with a dentist and I'm pretty glad I did. I found the office very neat and clean and everyone was extremely friendly. I've been to some bad dental offices in the past that left a bad taste in my mouth, but I didn't get any bad or condescending vibes from the staff here. Once again, a super nice and friendly staff with great communication skills. They actually had a dental assistant who was very friendly and introduced me to each person as care was being given. That was actually a very nice touch and I felt very appreciated. They also had someone from billing sit down and explain to me what my insurance covered and talk about payment plans. If you're unsure about where to get dental care or haven't been in awhile, I imagine this would be a pretty good place to start.