Scheduled a breast ultrasound as a self pay, they offered me an appointment within a few days. Took…read moreme in on time, painless procedure, the sonographer was professional and friendly. I was in and out in 15 minutes. Best experience I've had yet. Maybe so good bc no insurance used but this was the way to go. Recommend.

They were far superior before TGH took them over. You didn't have to wait 3 months for a mammogram…read more They didn't do tests without insurance approval. I had used them for over 10 years since I've been in Fla, but now I'm thinking of leaving them.

Today was my initial radiation treatment (1/28) and my third visit to this facility. I have been…read moreimpressed by all the staff I've met to date. They're both kind and knowledgeable. Most important, they're all patient. I always come full of inquiries and they never seem annoyed and have answers to my numerous questions. The facility is extremely clean and the lobby is inviting with comfortable seating and an aquarium. Additionally, they offer free WiFi which is a nice benefit especially if you're trying to squeeze in some work when there. The radiation waiting area has a puzzle table. I confess I tapped into my inner nerd and surprisingly enjoyed this activity today. They also have some reading materials and ample seating. Dr. Shieh and his nurse Angie are great! The front desk gals have been outstanding and both therapists today - Kim and Riley are equally as wonderful. While I never would've volunteered for radiation, I'm so glad I'm undergoing treatment at GenesisCare with this amazing team.

From the owner: Our team of expert radiation oncologists provide radiation oncology treatments in your community to…read morehelp diagnose, treat and manage cancer and other conditions. Experienced radiation oncology physicians and care teams offer personalized cancer care to help you through your cancer journey. Contact us to schedule a radiation oncology consultation today. Immediate appointments available, most insurance accepted.

My cardiologist wanted a calcium score test so I nervously called Rayus's central number to make…read morean appointment ASAP. I spoke to a very nice person on the phone who easily made me a 4 PM appointment for the very same day at the Rayus facility nearby on Palm Beach Lakes Boulevard! She instructed me to be there about 3:30, and assured me that it was an easy test, and that I would most likely I be out by 4:15. I arrived at 3:30, and a very cordial and capable woman at the front desk assisted me with my check-in. I was called back at about 4:05 by the technician. He was also very friendly and reassuring. And I was indeed out by 415! Perhaps best of all, the results were at my doctors before the end of the day I couldn't have asked for a better experience.

I do not recommend this clinic…read more My experience was extremely frustrating because of their poor organization. I scheduled a medical test, and on the day of my appointment I was told that it had not been approved by my insurance. Instead of checking this in advance, they waited until I had already arrived. They rescheduled my appointment, but the day before the new appointment they called again to tell me they were still missing the required paperwork. This could have been verified days earlier and would have saved me a lot of time and inconvenience. Patients arrange their schedules, take time off work, and trust that a medical office is prepared for their appointments. Unfortunately, this clinic does not seem to review insurance approvals or required documents until the last minute, showing a lack of respect for their patients' time. I hope they improve their administrative process so other patients do not have to go through the same experience.

The most amazing MRI experience. Everyone was so nice and very comfortable. No more tubes :)…read moreEven the a/c temp was perfect. So professorial.

Buenos días quería informar que tenia una cita para las 10am el doctor no estaba y estuve…read moreesperando horas no recomiendo ese lugar el doctor no es puntual

completely impersonal....cannot speak to a human being! left on hold for over an hour!! do not say…read moreanywhere in their information they do not take patients with pacemakers!!

My husband and I have had a variety of diagnostic scans at various DCA locations. My experience…read morehas always been positive. The staff is always friendly, courteous and very polite. Occasionally I have to travel to a location further from my home because a scan may not be available or done at the closest location. But no matter what, I have always gotten great service and they always seem to exceed our expectations.

When I needed occupational therapy (OT) after surgery for my left hand, I knew how well Tammy and…read moreHaley treated me after I had the same surgery for my right hand and saw them for (OT). It was a no brainer to go back to them for needed (OT) for my left hand. They are patient and know how hard to push you to get better. They are personable and I would highly recommend them for hand therapy. Both hands were back to normal after I was done with my therapy.

Michelle, the nurse coordinator made everything run so smoothly. After check-in, we were promptly…read moretaken for registration then I was shown to a private waiting room until my ultrasound. As I was taken back to the ultrasound room, it looked like a massage room with calm, low lights, which made for a relaxing setting.. Brittany, Ana, Maureen and Dr. Lopez worked seamlessly with great synchronicity and flexibility. Keen to adapt and reassess as needed to ensure the best and most time saving experience for the patient. I recommend this facility 10/10.

An amazing experience! My most recent visit to Beaches Open MRI was once again exceptional. The…read morefacility itself is beautiful very central with state of the art equipment and scans. An exceptional staff that are very helpful, extremely professional and pleasant to deal with. I highly recommend this facility to anyone looking for a first class experience. Teresa F.

I'm genuinely disappointed with my experience at Beaches MRI. From start to finish, the process was…read moredisorganized, poorly communicated, and frustrating. After my doctor confirmed that my insurance approved the MRI and sent over the order, I followed his advice and called Beaches MRI directly to schedule, just in case the referral wasn't received or they were too busy to reach out. I called Friday morning around 9:30 AM and was sent to a voicemail that claimed it was "after hours." I initially assumed they were closed on Fridays, but later learned that this is just their default voicemail when no one answers -- a fact I confirmed when I had to call again to confirm their address and someone answered after getting the same message. Despite leaving a voicemail Friday morning, I didn't receive a call back until Monday afternoon. When I mentioned this delay, the receptionist casually apologized. I scheduled my appointment and asked multiple times about timing because, as a parent, my days are tightly packed and I have to coordinate care, rides, and meals for my family. I was told the MRI itself would take no more than 25 minutes. On the day of my appointment, I found myself with an extra hour and called to see if I could come early. Initially, they told me they were fully booked -- understandable -- but a few minutes later, I received a call that they had a cancellation and could take me early. They ask that patients arrive 30 minutes early to fill out paperwork, but I had already completed everything online as instructed. I immediately got in the car and, despite hitting every red light, still arrived 40 minutes early. Since my paperwork was already submitted, I expected a quick turnaround. Instead, I sat in the waiting room with no internet, watching a cooking show, for 40 minutes -- up to my original appointment time. Then I was brought back, changed into a gown, and sat in the hallway for another 10 minutes. At this point, I was already 25 minutes past the time I had been told I would be finished with the test. Morgan, the receptionist I'd spoken to earlier, had assured me I'd be done in time to meet my other obligations. Instead, I was left scrambling, 30 minutes behind schedule, trying to keep things on track for my family. And just when I thought the experience was done, the front desk staff asked for my ID and insurance as I was leaving. What were they doing the entire time I was waiting in their lobby? This kind of poor service -- from miscommunication and misleading time estimates to lack of follow-through -- is unacceptable. I'm tired of businesses not valuing my time or being honest about expectations. I was told the MRI would take 25 minutes max, with only 17 minutes of scan time. In the end, I spent over 90 minutes there for something that was promised to be quick and simple. There are plenty of imaging centers in the area -- I highly recommend going somewhere else. I will not return to Beaches MRI, nor will I refer others. Respect and transparency matter, and unfortunately, I didn't experience either here

Every bit of my first impression of RAYUS experience was great, from the phone scheduler who helped…read moreme make an appointment that fit around work... to the receptionist who checked me in efficiently and quick... to the facility itself; clean, bright, spacious, and nicely decorated so you're not just sitting and waiting in a sterile space. Second impression was less than perfect, and I figured out why they call this the waiting room. Thank goodness I made my appointment for "first" thing in the morning. Even with an 8am appointment, I was nowhere near first in line, and didn't get called back until 8:15. Not horrible, but definitely not ideal. Heading back in for my X-Ray, I found out that back of the house is every bit as friendly and efficient as the front. Out in literally 5 minutes.

The person on the phone who booked this appointment with me was incredibly helpful, patient, and…read moreknowledgeable: thank you! I did arrive early, and so thankful I did, because just standing at the line to check in took a few minutes, as the two staff people at the front desk seemed to be asking a lot of questions just for check-ins, and even though there is a few feet of distance between the desk and where the waiting line begins, I could hear the employee ask a question about cancer history, which seemed pretty intense and private for an open waiting room. The line behind me quickly grew to the entire length of the rather large waiting room. I filled up my water bottle at the coffee counter. They have a nice water machine, but there were no paper towels or napkins in sight. We didn't wait long, and the folks who performed the x-ray were kind and fun with my kid. Thank you!

I've been using them for 15 years. Two of my doctors are part of this large network of doctors and…read morefacilities that I have used are excellent. They have doctors in many specialties and multiple offices. My primary doctor has someone on site to do blood draws for tests. I trust them explicitly.

MSPB is my place to go for all my imaging! Love the staff and the radiologists reading have always…read morebeen on time.

I called up and asked if they could get me in, and they told me if I could come right now they…read morecould. I went and found out they are a cash/credit-only facility; they do not do insurance. The service that I acquired from them was phenomenal. Every step of the way they made sure that I was comfortable and that my needs were attended to while they were examing me. They did tell me that my scans would be read within 24 hours, but they were actually read and emailed to me in less than 30 minutes.

This office is totally unprofessional…read more Just before New Year's this office called me to make an appointment. It was for January 4th at 9:30. I asked for the person calling to email me the information forms all doctor's offices ask of new patients. The office person sent me an email to confirm the appointment but no forms were attached. In that initial phone call, no questions were asked of my medical history. Two days before my appointment I emailed to ask for the forms. I received no reply. Today I arrived at the doctor's office about 10-15 minutes early. The door was locked (though a sign next to the door said they should be open) and noone was answering the phone and I called the number I had for the office two times. I was about to leave when I went in a next door office. They called up and the MRI technician answered the phone and came over and got me. While I was filling out the forms for today's appointment, I told the technician I have a mechanical heart valve. To make a long story short- I couldn't have the MRI done. The office needs information on the valve and I didn't have it with me and my cardiologist office doesn't have it readily available. An MRI office should screen future patients in the initial phone call about their being metal in the bodies. So patients don't waste their time I did today. This MRI office doesn't know what they are doing and are unprofessional. Avoid them if at all possible. Update- I had a second experience with these buffoons. They made the our first time around feel like a joyous experience. Again I needed an MRI. I don't have my heart valve card. They asked for the surgical report. I got it for them. Not good enough. They wanted a letter from the doctor. I got a script from the doctor. He said I can have an MRI. No issue. Still not good enough. These idiots knew a doctor's note wouldn't satisfy them and they made me do it anyway. Why didn't these morons just call Abbott (Formerly St Jude) and ask for the particulars on my valve except that they are lazy idiots I can't understand. I called Abbott and I'm not supposed to be a medical professional. I got the information and in a phone call that lasted around five minutes. Abbott made it perfectly clear they can FAX the MRI place anything they need to know. MRI Guys can't do this. They are totally unprofesional medical people. Don't ever go to this place.