Went in for my annual mammogram and had to do an additional ultrasound…read more For something else and was greeted by Andre at check-in who was very professional and nice. Selena did my mammogram and Anna took care of the Ultrasound. As usual everything went very smoothly. I had a little bit of a wait before I was called in, but nothing I haven't had before at other medical appointments. Good job as usual everyone.

Excellent staff and quality care. I have had a quite a…read morenumber of tests aT RAYUS and have always been impressed by the staff and their courtesy and professionalism. Each test was done promptly and with me in mind.

my name is kathleen uzzo. i am a current pt. of this facility. i would very hight recommend this…read morefacility and the front desk personnel are the best!!!! they are all very well quailfied in their jobs and all of their professionalism is above and beyond the norman. this was my first time here and they were the best above and beyond what i had every accepted to find. especially in day n age were everything is push button, push the pt. off to other personal person, just ignore the, or tells them to sit and pretends to do doing their job. i can write this above a paragraph because i have personally have had to endure this and more.l the facility is bright n open, it offers coffee tea etc. for their patient(s). i truly was blown be all of the personally, kindness, professionl, and promptness in their jobs. in closiing this place 'the greatest'. thank you for allowing me the time to put my feelings and thoughts n ideas into words! kathleen (kathy) uzzo march 8th. 2019

I have a 9pm appointment called someone cancelled could I come 8:15…read more There were 3 of us there me, front desk girl Morgan and Blonde 22 yr old MRI tech. Before I left my doctors office they made it very clear to me that the pink wrap had zinc in it and had to be removed. I asked when she was going to remove it? Looked as if I was speaking a different language so I asked for a scissors, I began to nothing I asked for a sharp scissors a razor blade,a knife. She's gone along while so I got it off my broken foot with my car keys. She come back notices I'm wearing Apple Watch that must come off. She says doors automatically lock behind me and I'm lady patient I put my watch on top of my purse. I'm in the machine she says it's not working I said we passed 3 other rooms that said MRI she says I'll fix it so another 40 minutes she says we are done. I ask for copy of the CD for doctors office said that machine down too. Will have tomorrow Saturday I call 5-6 times and mention my Apple Watch was not on my purse came back Monday before Tuesday's appointment machine still down and no one turned in my watch. They clean the room only 3 of us there. The tell me I won't have in time for my dr visit next day. I call every place I could think of to get one same day 2 nos and a maybe then Advanced called and said my disc was ready. My watch? Nope I say I am filing a police report and not letting it go this has been quite a weekend. Place was empty when I went originally place was empty 9:30 Monday morning while every other MRI place was booked solid. I did remove my own bandage and had my watch stolen never saw blonde again told Morgan I was filing a report. Filed online with the company have not heard back, Doctors office filed complaint to company. This is far from over. 3 days on a wobbly broken foot and a stolen watch that is how terrible my type of care was, quality of care was hitting me into doorways without turning me around . Office experience incompetent .

Scheduled a breast ultrasound as a self pay, they offered me an appointment within a few days. Took…read moreme in on time, painless procedure, the sonographer was professional and friendly. I was in and out in 15 minutes. Best experience I've had yet. Maybe so good bc no insurance used but this was the way to go. Recommend.

They were far superior before TGH took them over. You didn't have to wait 3 months for a mammogram…read more They didn't do tests without insurance approval. I had used them for over 10 years since I've been in Fla, but now I'm thinking of leaving them.

Called to ask about an X-ray said technician breaks for lunch at 12:30 and returns at 1. I ask them…read moreif I get there before 1 will I be waiting long. As I have 2 co workers that are not in today and I was pressed for time. I arrive to the facility and see 17 people in the waiting room. So I ask is everyone waiting for an X-ray. The woman at the front desk says you are the only one for an X-ray lo and behold 40 minutes later every person in the waiting room was taken in for their appointments. now I have to ask the question when do you think I will be taken in? Oh just a few more minutes. 7 more people who arrived after me are now taken in as well. totally clueless staff zero communication and not a care in the world. STAY away because upon return to my office I now heard the same story from 2 other people that I know. Awful facility very unprofessional. people Looking for good care in florida. Beware.

horrible customer service. waited to the same day to tell my my appointment was canceled due to…read morenot getting prior authorization. if i didn't call, i would of drove there to tell me it has been cancelled

The most amazing MRI experience. Everyone was so nice and very comfortable. No more tubes :)…read moreEven the a/c temp was perfect. So professorial.

Buenos días quería informar que tenia una cita para las 10am el doctor no estaba y estuve…read moreesperando horas no recomiendo ese lugar el doctor no es puntual

completely impersonal....cannot speak to a human being! left on hold for over an hour!! do not say…read moreanywhere in their information they do not take patients with pacemakers!!

My husband and I have had a variety of diagnostic scans at various DCA locations. My experience…read morehas always been positive. The staff is always friendly, courteous and very polite. Occasionally I have to travel to a location further from my home because a scan may not be available or done at the closest location. But no matter what, I have always gotten great service and they always seem to exceed our expectations.

Doctor Riley is outstanding, and if I didn't like her I would look for another physician. The…read moresupport staff leaves a lot to be desired. I had what I thought was my two year checkup because I was notified by OBGYN via text telling me it was time to make my routine appointment. When I called to make the appointment, I was told that it was too early to book, and that I should call back in two months. When I called two months later I was given an appointment for two weeks later. On the same day, I called and left a message for Dr Riley's PA to renew my script for HRT cream and I included the script # along with the pharmacy phone number. Since my prescription had no refills left, and my HRT cream container had broken, I did not expect an issue refilling the script before my appointment in two weeks time. Doctor Riley's PA called about the HRT cream informing me that Doctor Riley would not renew my prescription until she saw me first. When i explained that my appointment was not for two more weeks and that I was concerned about the side affects I would have in not applying the cream daily as prescribed, the assistant said that Doctor Riley will not renew the script until I was seen. She said that the HRT cream that I was using was never prescribed to me by Doctor Riley. I told her that I didn't call in the prescription. She' was, in my opinion, very unpleasant and was clearly not wanting to be bothered with trying to help straighten out the mess. After all of this. I received a bill for The office visit. As a Medicare patient you are entitled to free wellness visits every two years, so I've never had to pay and did not expect to get a bill. However, I did receive a bill for the visit. I called the billing department and was told that because I made the appointment before the two years that Medicare would cover, Medicare denied the claim. I told the billing department that I made the appointment based on their notification they sent to me. Her reply was that it was my responsibility to know when the two years had passed before making my appointment. I said I received notification from you to make the appointment twice. My problem is that I was out of script refills and I couldn't speak with the Doctor to get the refill. Now I'm responsible for a bill that I would not have if it were not for mistakes made by the staff of OBGYN of the Palm Beaches. When I asked the PA to check with the doctor again, her answer was no, it was confirmed by doctor Riley not to renew till seen. . She said Doctor Riley had never given me that script and would not renew until I was seen. I said I'm not crazy, I did not call the pharmacy and call in my own prescription. She said they had no record of the prescription that I was using and refused the refill. The same day, I went to Gardens pharmacy and had them fix the cream HRT container that I dropped so that I could at least have a few more days of the cream before my appointment. While I was at the pharmacy, I asked the pharmacist the date and the name of the Doctor that called in the script for me and she said it was Doctor Riley's office.

If you need a doctor after 4:00 they are not available. It doesn't matter what the reason is. If…read morethey forgot to call in a prescription or if they didn't answer a question for you, you are sent to the ER or urgent care. Keep in mind if you are pregnant, you also will not be able to speak with a doctor or ask any questions for ANY REASON besides in the office during your appointment.

I was expecting the usual crowding and long wait associated with…read morefacilities of this nature and still can't believe the prompt, no hassle, friendly and professional care I received. This facility deserves five gold stars !

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My experience was great. Professional and friendly staff. It was easy to make the online appt. I…read morewas in at 8 a.m. and out by 8:20. The registration was easy. Wanda, my phlebotomist, was awesome. I'm always apprehensive when I go for blood work but she made me feel at ease the whole time. The quality of Care us the Best.​

Lab tests for annual physical I arrived early for a 940 AM…read moreappointment and wasn't seen until 10:20 . I was seated with technician for another 15 minutes while she worked on computer and another 5 minutes to set up . She then attempted three times to find a vein and draw blood. Not successful Then she put a cotton swab on the area and ordered me to hold it . Painful jabs on all three which I never experienced before . Referred me to another associate after 15 minutes who was unable to use the same arm Nor my other due to limited range of motion . Our only option was to draw blood from my hand , which i declined ,( too painful) I left a urine sample and asked them to send that to my medical provider , they declined and sent me a nasty phone message beginning with the words " We won"