Full Nelson saved! Young Blake, hvac tech came out last week and informed me of what my system…read moreneeded. Clint, hvac guy just seems to save me every time he comes!!! From BIG issues to the very small issues Full Nelson seems to come through for my family! Amanda, phone/scheduling clerk takes the information from the customer and notes my account so that the right techs show up for me! Thank you and I'll be calling again and renewing our membership soon!

This place sent a man who did only a small portion of the work, charged for things he didn't do,…read moreand wouldn't give me an itemized bill. I'd give them zero stars if I could. A complete rip-off.

-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

Aaron's technician, Robert, did a great job. I am satisfied with the work done. Thanks.read more

We have been a Patriot HVAC customer since we purchased an entire Rheem HVAC system for our home on…read more29 April 2014. We have had super equipment reliability across twelve (12) years. On 12 January 2026, we noticed the house was cold when we woke up. After looking at our thermostat, I tried to change the batteries to see if it fixed the problem which it did not. We called Patriot at 10:06 am, explained our problem, and got on their list to send out a technician. Mike arrived at 11:00 am to check out system to determine the problem. I explained what we experienced with our heating system that morning and then he began his trouble shooting. After checking the furnace fault codes and operation, Mike came upstairs to look at the thermostat. He stated he needed to hardwire the thermostat to the system which he did in a few minutes. When the furnace turned on, Mike went downstairs to monitor fault codes on the furnace. He stated the codes cleared and that is all we needed for the fix. Our heating system has been working just fine since this repair. We always receive prompt service response from Patriot as well as service we trust when Mike has performed work in our home. We highly recommend Patriot HVAC.

Patriot Heating and AC has done great work for us for the past 3 years. Our most recent service…read morewas completed by their tech Frank. He clearly communicated all the details and did a fine job. No surprises - just service you can trust. We look forward to continuing our relationship with Patriot! Recommended.

Hale continue to do a great job with their Maintenance program…read more Many Kudo's to the Service Tech, Drew. He did my Spring Service today and is possibly the 1st Service tech to lock all outside doors, and turn off all the lights ( basement) I went down after he left to double check,, 1st time in my 71 years, a Tech has left my basement "better than he found it" Thank You!!

One of your drivers drives like an absolute @$$hole, going easily 30 miles over the highway speed…read morelimits, weaving in and out of traffic, cutting people off and not using a turn signal. All while having a child in the truck with him. He clearly has no respect for the lives of anyone around him and he's going to get someone killed or seriously injured. Hopefully not the child he so recklessly puts in danger without a second thought. Hopefully also not the innocent drivers around him.

Devon has provided years of wonderful heating and cooling service, I can highly recommend. He…read morealways correctly assesses needs; offers solutions and accurate cost estimates; and leaves with everything working perfectly. You'll know within minutes this is a friendly guy who doesn't push...just delivers. It was zero outside the first time I called for service. He arrived quickly, as now I have learned to expect, and surely will please you, too!

Love the Day's and how quickly they responded. Very efficient and made it within a couple of hours…read more Amazing service. Would recommend to anyone!

We were very satisfied with All American Heating & Cooling and highly recommend them. We called at…read more11:45 a.m. on a Saturday and they sent someone out by 12:20 p.m. as my parents' air conditioning went out on a holiday weekend. The service technician was very professional and polite. He got the freon problem fixed quickly and installed a new thermostat by 1:09 p.m. We felt their weekend service call rate of $109 was still very reasonable, considering how quickly they came and fixed multiple issues. My parents are elderly and my father was recently in the hospital so we were very grateful for their efficient, friendly service. We got their number and would definitely use them again.

We called All American and Gary came out to service our air conditioner. He was honest and very…read morehelpful, explained everything. In the future if we need any HVAC work, we will definitely call All American!

fast service, great work. service man very good and polite. explains what he is doing also explains…read moreentire charges.

I called Schomburg for an estimate. They were thousands of dollars higher than anyone else. After…read morebeing told no they keep calling and harassing me. Do not call them, you will be sorry.