I had Tom do a few jobs for me and there was never an issue. However, I had gotten into an accident and the body shop that fixed my car damaged the vinyl and paid Tom to replace it. At first glance, the job looked to be well done. But, the edges and corners were a bit jacked up and he cut corners and didn't get the vinyl into the small areas in the middle of the hood or under the hood pins. I also paid him on top of that to remove and replace some precut tail light tints. Everything with them looked good until the tail lights were illuminated, then you could see a ton of spiderweb cracking along the entire light bar, including some deep cracks straight through the plastic that water could easily get into. I brought the car back to him and he assured me that he wanted to make it right. It took over a month and one bad Google review for him to finally respond to me. After leaving said review, he reached out to me within the hour and asked for a few weeks to get money together for the replacements, which I was fine with. But, he also said that he could just as easily say that the lights were cracked when he touched them or that they somehow broke after the fact. See the screenshot if you don't believe me. Kinda slimy, no? Anyways, I got an estimate for the repairs from my mechanic and sent it to him on May 1st. He again asked for another few weeks, so I gave him the benefit of the doubt and figured I would give him until the end of May. I texted him on 5/26 to check in to see where we were at. Left on read. Again on 6/3. Left on read. Again 6/4. Left on read. 6/5... you guessed it, left on read. I would urge anyone considering this company for a vinyl wrap to reconsider. If Tom breaks something on your vehicle he won't take responsibility and repair it in a timely manner. read more