My first 2 strand twist went great. No I'm VERY hesitant on taking pictures, let alone post them to social media. So that being said, this is a great place to get your hair done, nice music. I've noticed that they are good with children. This was my fourth visit to them in some years I ain't gonna say how many months between visits Covid, finances and that idiot in DC, you understand. I'm getting old, I color my own hair but when I recuperate from cervical neck/spine surgery I GOTTA HAVE MY FIREY COPPER! read more

made an appointment. The stylist Mia called when I was on my way to say that she'd be a half hour late. I live 35 minutes away, so I was already on the road to be on time for our appointment. I got to the shop on time for the initial appointment, waited half an hour, and then AN ADDITIONAL HALF HOUR. She wasn't there and did not call. I left. very unprofessional. read more

This was my first time at Textures by Nefertiti as well as my first time going to any salon since late 2019. My hair is curly in its natural state and I have decided to keep it that way since the start of the pandemic. I wanted to try this salon because I thought the stylists here would know how to address my specific hair issues. Unfortunately, my visit was disappointing and I will not be returning. I scheduled an online appointment. I was sent an email and my stylist followed up with a text message. I scheduled a shampoo and ACV rinse for $35. I stated in my text message to the stylist that I would like to have product put in my hair after the shampoo, "nothing fancy," just product, and allowing my hair to air dry would be fine. I expected that my hair would at least look nice, "nothing fancy" as I had stated, but some product to defrizz, hold my curl, and keep it from poofing up for the rest of the day. I arrived at the salon before my scheduled time of 2:00 PM. After my stylist was done with her client, she asked me if I was willing to wait until 2:30 PM so she could get lunch. I was not happy about that but did not want to seem unreasonable or deny her food if she was hungry. I told her I had another engagement at 4:00 PM and we compromised to a 2:15 PM appointment. She then went out with several other stylists and did not return until 2:20 PM. If 2:00 PM is their usual break time, then this should have been blocked off from the online scheduling calendar or told to me in advance so I could reschedule or not arrive so early. To be frank, this had never happened to me before. I have had other stylists in the past ask their colleagues to bring them back a lunch while they worked on my hair, or they would take a snack break while my hair is under the dryer (which I'm fine with), but never have I been told to postpone my appointment when I'm already at the salon so they could go on a lunch break. Once we got started with the shampoo, the stylist asked me how often I detangled my hair. I said that I detangle regularly and she responded that my hair was matted in one area. She then proceeded to detangle my hair while shampooing it. I would say that it took her around 5 minutes to detangle that small section. She did not mention that there was an extra fee for doing that. In my experience, stylists often do minor detangling for free. It was not as if my hair was so tangled that it took an extra 30-60 minutes to do this. She put in a leave-in conditioner then put my hair under the dryer. She did not bother putting on any additional product in my hair after that. I had to ask her to use a spray to prevent my hair from frizzing in the heat. After all of this was said and done, I was in for a total shock when I was told that I was being charged an additional $35 for detangling. Yes, $35 for spending a few minutes to detangle a small section of my hair while it was being shampooed. The total cost came to $70. I felt absolutely grifted. If anyone wants to argue that time is money, and she spent additional time (e.g. 5-10 minutes) to detangle my hair, where is my money back for having to wait an extra 20 minutes for my appointment to start? I had to then stop at a CVS to buy hair product to ensure that my hair would be moisturized and stay in place for an event I attended later that evening. Unprofessional, inconsiderate, and price gouging. I work in the area and will be telling people I know to avoid this salon. read more

Katy is great dealing with curly hair! She's so wonderful, knowledgeable about hair types/textures, and always gives me great hair tips. I usually only go in for a trim, but I feel so pampered and well taken care of by the whole staff. I've gone to numerous hair salons in the past and I've always left looking like a poodle, or with a trim turned chop. So grateful for this salon--love supporting black owned businesses. read more

I love getting my natural hair care at this incredible salon! I have been coming to Textures for 5 years, and while I have been working exclusively with Tracey, all of the loctitians are talented, friendly, and make you feel right at home. I am especially thankful that Tracey is my loctitian! She's knowledgable about hair care AND she's amazing with creating hair styles that are unique and beautiful for you! Although I drive approximately 35 miles each way for an appointment, I am always happy that I did! Textures by Nefertiti is the best natural hair care salon in Michigan! read more

I've been a customer here for over 10yrs! I love, love, love getting my Loc maintenance done here. If you want exceptional service and sound advice for taking care of your natural hair as well as styles make sure to book your appointment with Tracey. She is a true professional and beyond knowledgeable about natural hair. She is timely, thorough and pleasant. I am very particular about my hair and Tracey has a lot of patience for me and great ideas for my personal style. I truly, truly love getting my locs done here read more

Loved my experience! I don't do hair salons, as a rule, because I've had so many less-than-stellar experiences. Plus, Detroit doesn't have a lot of natural haircare salons, just a bunch of African braiding salons. Well, from the moment Naturalle (sp?) touched my head, I knew I was in good hands. She was very welcoming and friendly. She obviously has a love for kinky, coily hair. I didn't have to blow dry my hair, nor did I have to worry about her using the wrong combs/tools for my hair. Matter of fact, a comb never touched my head, the whole time. Amazing. She's quick, gentle and skilled. When I saw the finished look (two-strand twists), I was too happy for words. The twists were full and fluffy...not weighed down with heavy styling products. Naturalle understood my hair texture and opted to use the method best suited to give me the look I wanted. Textures by Nefertiti always comes up in discussions regarding the "best" in natural hair styling, in Detroit, from people who know what's up. Now I know why. read more

My experience was NOT at all what I had imagined. I came for a consultation and one of the lockticians thoroughly explained the whole process and was patient when figuring out a style for my hair type, and that was also with the price range I was comfortable with. Happily, an appointment was made at the end of my consultation. Everything was off to a good start. 12:00-2pm was blocked out of both the salon's and my schedule for ME. There was a nice wash and condition, then back to my seat where the magic was going to happen! Or so I thought. A client who walked in needed a refreshed look for a date she had that evening. This was more important than me, the client that was in the middle of her appointment, and having to actually be at work at 4:00pm. I was asked to get up and sit back in the waiting area until she was complete. This took nearly one hour. This woman, once she was finished getting her hair curled and pinned up, also forgot her money, so she was walked out the back door by the owner, talking and laughing the whole time as if they were old friends. Maybe they were. She returned about 25 minutes later. However, I am a paying client, with (might I add) money in hand and ass in chair. TOTAL disregard for me and my time. I was truly excited about being a client here. I was hoping that the beginning of my natural hair care journey would be a positive experience. I was looking forward to making this my NHC (natural hair care) home. I expressed to the locktician my feelings toward what had just happened. And she apologized, and thanked me for being open. She was fair, and did what she had the power to do- verbally console. As she finished my style, she stopped to asked the owner if there was anything they could do for me for the disrespect. Ms. Nefertiti, owner, said "No, give her the regular price", I wish I hadn't heard her. So the rods that she used to curl my hair, was deducted from the bill. Ten dollars. I left at 3:20. Being a 1st timer here, my time and business was disrespected. What does "scheduled appointment" mean? I WILL NEVER VISIT THIS ESTABLISHMENT AGAIN. read more

There are several reasons I go to this place. First of all, it's a natural hair salon. Sevond, the location is perfect for me and the cost is decent (could probably be a bit less if I went somewhere else but it's worth it to me). But most importantly, I love the stylists. I work exclusively with Tracy, who always hooks up my retwist. Been with her for over 3 years and not looking to change. Always happy when she can fit me in. read more

This is THE only place I'd go to get my locs maintained. My loctician is Naturel, and I love her work! Although the prices are a bit higher than other locations, here they are using the best product and the salon is located in Midtown, a diverse section of Detroit near Wayne State. At Textures you can also get specialized loc care with natural services that you won't find at every salon. Apple cider vinegar rinse is an example for locs that need some TLC... Other services are eyebrows, nails and massages! I wouldn't make this stuff up! read more

I love going to the place.

I have been going to this salon for almost 5 years and I have only had 2 stylists while there; Ladonna(who no longer works there but was amazing) and Tracey(who works there and is amazing). Tracey is fantastic! I have a tender scalp and she always remembers and does her best to not hurt me. I love going to this salon. They are extremely professional the cost is competitive with any place out there. They do a great job at keeping appointments in time and they are extremely reliable. They specialize in natural hair but also offer other services (nails, facials, etc). If you need to go to a salon I would highly suggest at least giving them a call and a chance! I've been going here since 2013 and will continue as long as I live in Michigan! read more

I've been a customer for nearly 10 years and I LOVE the experience that I receive when I go for my loc maintenance. My loctitian Tracey is professional, creative and timely. She's maintained my locs for 9 years and has cared for them and always offers great advice on how to maintain my styles between visits. I work in corporate and my hair for me is part of my daily being, so having a stylist that is so caring and professional in the quality of the hair styling experience means a lot to me. Not only is she a master loctitian, she has also stepped up her game and is in the final stages of completing barber college. So if you're looking for loc maintenance, color or cuts, she's the one to go to. I also want to add that whether you have children starting their natural hair journey or you have an elder family member wishing to start their journey there is a stylist there to meet your needs. You wont be disappointed in your experience! read more

Sala came highly recommended by my close friend. First visit we booked right after my friends appointment to make the introduction. My friend had shown Sala pictures of my son's locs and had discussed what my son wanted done. When we got to our first appointment suddenly his locs were not a child's re-twist and she explained why, because there were small and there are so many. Ok, fine $80 instead of $55, I got it, no complaints. The style she did for my son was amazing, he walked out of there feeling like a king. At the first appointment Sala discussed what should be done at his next appointment. Interlock him (so he can just be a boy), twist and she agreed that his hair was healthy enough for bleaching the tips like he wanted. Sala gave me very specific instructions of how to book our next appointment in 3 weeks. Two separate appointments in the Vargo app and come in 2 hours early but text her the day before reminding her. Great, done, did as instructed. I didn't think much about the fact that she didn't respond to my text the day before his next appointment. When we arrived for his next appointment two hours early the salon was full. She seemed irritated that we were there. She doesn't do walk ins so she allowed for the books to pile up like that. Asked what my son was having done, I remaindered her. Finally her daughters remaindered her of our appointment and that the one daughter acknowledged that she had read my text message. Then I was questions about my son's age (he's almost 11) and said "I agreed to bleach his hair?" I replied yes. The one gal that was speaking up for us said "I can start his color" For social distancing I asked it was ok if I stepped out and waited in the car to make room and her daughters told me that was fine. I checked in on him every 30-40min to make sure he was behaving himself. Things went south when I checked in on my son the second time. Sala had him in her chair (bleaching done) and she was palm rolling him. She implied I had somehow miscommunicated with her. I was polite, courteous and said no, I did not miscommunicate. She again had forgotten what we booked and was there for in the first place. By this point she was half way done with the re-twist. I politely kept my mouth shut and asked how much I owed her. $55 for the color and $65 for the re-twist. Paid the $120, asked how much longer it would take she said another 30min. I returned to my car. Then my phone rang and it was Sala, telling me that she could still interlock him but it would just be a few more hours till she could get to it. I told her "It is what it is. Just finish him up." By this point I had already made my mind up that I was not bringing my son back to her. Her unprofessional behavior in the beginning and under her breath comments I had enough. Then I learned that my sons hair was not being put into a protective style. So not being interlocked and not styled... this $120 and 6 hours was basically a total waste. My biggest mistake I did not check how the bleaching turned out. He was in clips when I saw him under the dryer and after they were removed we left. Honestly, if the bleaching job had been done correctly I would not have bothered with this review. I was shocked to see some locs that were not bleached at all, some that barely had any bleach. It was not consistent. Sala saw how the locs looked when she was palm rolling and to her it was acceptable. I sent Sala a text message explained how disappointed I was in the experience we had and the results of the bleaching and requested a partial refund. She refused and instead wants me to bring him back? That's simply not happening. I live an hour away. Not an option. Partial refund because the job that was not done correctly. I would have been happy with just half of the bleach charge refunded, something! Nothing offered. I have since had someone else fix the botched bleach job. Do not pay before the services are completed. I should have known better. *This review was so much longer but I had to edit because it exceeded the character limit. read more

I went a while back and enjoyed being there. The environment was peaceful. I don't remember who started my locs but she started them with a comb twist. I didn't really like how they turned out because they felt a bit stiff. I also feel like, given the length of my hair at the time (short as hell), the price was a bit steep. But I paid it because the place came highly recommended. I'd still recommend the place and I'd even go back, now that I'm restarting my loc journey. read more

I just had the worst experience here. The stylist and I had a Saturday afternoon appointment but she never showed up. When I finally did speak to her, she claims she only does email consultations. If I'm starting locs, why wouldn't I come in to talk to you about what I expect, my parting, is my hair healthy enough to start them, etc. I came into the salon, sat for 20 minutes and while I told one stylist I was here to see Ebonie, she didn't think to see if she was working today. I even told the lady behind the desk that I would be open to seeing a different stylist today but she proceeded to tell me, you're ready for locs, I can tell from over here...still no one talked to me about the process, etc. This was a very unprofessional experience and I would never give this salon any of my business or my money. Complete waste of time. read more

Terrible owner and stylists they damaged my hair cut my strands and over charged me. I wanted to explain to them they hung up on me several times. Dirty place. read more

I went to Ladonna (she was nice) to get my starter locs (by two strand twists), and this is the BEST salon I've ever been to--natural or not. The environment is calm and peaceful, everyone there was friendly and also were classy. Good customer service, and it is clean. They also sell oils, shampoos, conditioners, incense, rose water, etc. I think their prices for service are fair. I have no complaints at all. Wish I had of gone to them much sooner. This will be my regular salon from this point on. read more

I went in for a wash and go and my experience was not a good one! Mo was my stylist! She didn't ask me any questions about how I like to wear my hair or to get an idea of what my hair goals are! She barely spoke to me while I was there! She was not knowledgeable about natural hair either! She told me it's not necessary to ever trim my hair sense I wear it natural, which is very incorrect information! She slathered so much gel in my hair that my scalp and head were hard and crunchy! I had to go straight home and wash it out! I give this salon a big thumbs down on knowledge and customer service!!! read more

I had a consultation, discussed my hair goals, my scarring alopecia and settled on a cornrow style the day before my appointment. Next day, near the end of finishing my hair the hairstylist said she couldn't see the other side of the pic I showed her so I didn't get the "look" I paid for. It looked nothing like the pic "on top" of my head, and a few of the strands had slipped. I contacted Nefertiti and told her I wasn't happy with the "top of my hair". She assured me "no worries". She asked me to send her a pic of my hair and the pic I showed the stylist so she could tell her how to "tweak" the style and fix it. My hair was done on Friday 5/8/15. I spoke with Nefertiti the next day because a client of hers and a friend of mine urged me to call. She said let me see if I can get you in today with someone because we want you to be satisfied. Mother's Day was the next day and everyone was booked so that was a no go so she asked me to come in Tuesday at 10:00 am and everything would be taken care of. Well, I sent her the pics she requested and this was our entire conversation through texts before she flipped the script on Tuesday morning. Me: "Nefertiti, if you are available to do my hair I would like to come to you as my hairstylist. I know we agreed Tuesday at 11 am would be a good time to come in and fix my hair. If you are not available at that time I can wait and get an appointment with you. I have scarring alopecia and I need your expertise. Thank you for your quick, professional and kind response today. It really put me at ease. I look forward to hearing from you soon. Thanks. Nefertiti: I totally remember this. Ok come bac Tuesday Nefertiti: Was hair added to this? Nefertiti: I unfortunately don't do cornrows. No worried I will make sure this is straightened out. Me: I don't think cornrows are for me after seeing them in my head. Me: Hair was only added on the end of my hair and not braided throughout. Nefertiti: Oh ok. I think the style can be tweaked to look better. We will get it straight. Nefertiti: No worries. Me: I am going to try and keep it up unitl Tuesday. I may take it down before then and just take the loss monetarily. Nefertiti: Try to hang in there till Tuesday. Nefertiti: Have u ever thought abt two strand twists with your own hair? Me: Yes, but I don't know how well they will hold up with me exercising. I thought about two strand twists with exstentions for flexibility and longevity. I wanted a no guys style that would help with growing my hair a well. Wearing my hair naturally without locks (I had sisterlocks food for 4 years awhile ago) is a new realm for me. Me: I meant no fuss style Nefertiti: I understand that. Well I will do your hair at no cost. Me: Thank you. You were not expecting to do this Tuesday. I don't want to impose. I can take my hair down and maybe consult with you and schedule a time. Nefertiti: I can do a two strand twist with your own hair Tuesday if u want. I have the time. It's up to u. Nefertiti: If u just want a consultation that's up to u as well. Either way is fine. Me: I would love to get the two strand twist. I can search for a pic to send you so you can suggest how much hair I should purchase. Nefertiti: Happy Mother's Day! I can't add hair this would be with your own hair. Have a great day. Tuesday, she immediately started talking about how to fix the top of my hair which took me off guard and how she didn't want me to waste my money, I need to make a decision, everything we tried you don't like (I told her twice I wanted the two strand twists) and I need to change the way I see myself and my hair. It was clear to me (not the bystanders) that she had no intention of honoring her unsolicited offer. I walked out. She saw the pics and agreed my hair needed to be "tweaked" but didn't want to do what was necessary to "tweak" it even though it was understood as evidenced by the texts msgs. that i was coming in to get a 2 strand twist at NO COST BEFORE I EVEN WALKED IN THE DOOR! Go to Everette's Natural Hair & Beauty School and Salon. read more

Love this place to pieces!! Skilled natural hair technicians made my initial experience one that I'll share with all who ask. Great customer service! Whenever I'm in Detroit this is the place for my curls =) read more

I send every client who walks through my shop looking for braids, etc. here because it's the best and Nef is one of the kindest and wisest women I've ever met. read more

I also love going to Textures. Andrea is my esthetician, and she is wonderful. She is very kind and sweet; she uses ethically-made (and many local) organic products on the skin; and she does a fantastic job. I've been getting facials from her for several months, about 3-4 weeks apart, and my skin is much better than it used to be. Textures is highly recommended! read more

Wow!Anita is a great nailtech! Awesome personality and yes she is on time . Pricing is great!

First off I must say that Tracey at Textures is THA TRUTH!! I scheduled an appointment for an up-do the day before a wedding where I was the Matron of Honor. I was on time for my appointment and Tracy got me right in. She created such a beautiful up-do in like an hour. I still can't believe her imagination was so vibrant that day. She whipped these 5 year old Sisterlocks into the best up-do that I have had. The custom blended oils that she used on my mane were heavenly and made my locs soften immediately. Did I mention the prices were PHENOMENAL!!! I am from the south where they will charge you for anything fancy like what Tracey did for my hair. When I come back to the D she will be the first stop on my itinerary. read more

Very Calm and relaxing environment. I came in for a walk-in appointment and the front desk woman was very polite and helpful. It consisted of an urban feel which made me feel right at home. The only downside is they don't do sister-locks which I have, but nonetheless this place is very inviting. read more

I hope that the second time is the charm and that THIS review of this place doesn't get deleted. The lady who specializes in skin care was nice and very professional. However, the hair stylists were shallow and made sly comments about customers based on their perceptions about their looks. I had my hair twisted, which was a waist of time and money, since he only lasted for one week. This despite the fact that the stylist told me that it could last up to three months. Also, I took care of my hair by wrapping it with a scarf when I went to bed. Rude people employed there. read more