There will be 20% re-stocking fee for any cancel item. Yes, on this website. There is no cancel button and there is no phone number that you can contact on this website at https://www.textbooknbeyond.com. So, you place an order. There is no way you can cancel your item. Of course, you will be charge the 20% re-stocking fee and refuse package fee and sales tax even if you don't receive your item. I called the USPS. They said, the seller charge me the refuse fee. It is nothing to do with them. Because, the post office do not charge refuse package fee. So, for the people planning to order books online. This is not a place for you. Totally rude, I do not recommended. Overall, this is not a friendly place. And, I will not order from this website even again! read more