Colton and his team are the best in the business. Quick responses and even quicker to close…read more Couldn't be happier with the services they provide.

From the owner: *Important Information Regarding Colonial National Mortgage and COVID-19*…read more Because of the threat to the safety and health of our customers and employees from the coronavirus, also known as COVID-19, we are taking several measures to protect us all, while maintaining uninterrupted service to you. Effective Wednesday, March 18, 2020, Colonial Loan Officers will be working remotely and our lobbies will be closed in order to limit contact and help stop any possible spread of this virus. * To view Home Loan programs, please visit GoColonial.com, or contact your Loan Officer directly via phone or email. * To make a payment by phone or to speak with a Customer Relations representative, please call 800-937-6002 between 8 a.m. and 5 p.m. CDT. You may also use our automated voice response system to obtain loan information and make payments. *Please note that we may be experiencing high call volumes at this time, and services may be delayed. * To make a mortgage payment, view mortgage account details or send a secure message to our Customer Relations team, please visit ServiceHomeLoan.com. This is a rapidly changing situation, and these procedures are subject to change. We've been through a number of trying times in our 68-year history, and we'll get through this one too. Staying in touch with customers is a big part of that, so feel free to contact us anytime if you have questions...

We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

Linda went above and beyond and saved out home purchase! without her dedicated hard work, we would…read morehave lost the purchase. Thank you Linda for all you do!

We came to Linda Mister-Owens on a referral from our trusted Realtor (see separate review). She…read moresaid "Call Linda. In all the 2+ years I've known her, if she says she can do the loan, she delivers 100% of the time." That was all that we needed. We called her, gave her our scenario, and she told us she could do the loan. Our home contract had gone belly up when our previous lender had missed our closing date on December 9th. Linda and her incredibly experienced team worked diligently to get us in the home in record time. They even had roadblock after roadblock with the previous lender, including ethical issues that Linda coached us through. And she still managed to close on our house 10 days later. I still don't know how she did it, but she pulled out all the stops and made it happen, with the primary goal of getting our family in the house in time for Christmas. A wonderful group, and seriously, the best Loan Officer EVER. She completely has our loyalty! THE GOOD (Not all inclusive) Very quick response time Incredibly experienced Has Underwriter experience, so knows exactly how to package your loan for the UW Digital documents (via Docusign) Cares about her customers (as does the whole team) Large team = always covered when anyone is out of the office A trusted advisor Loan types: FHA, VA, CONVENTIONAL, JUMBO, USDA, BOND LOANS, TEXAS VET and many others All types of refinances, etc. THE BAD Not a darn thing!