Hands down the best bike shop around. The guys (and girls) in there actually know what they are…read moretalking about. They are super helpful and knowledgeable. I also really liked how is all the questions we were having with them when they were not 100% sure about something, instead of making it up or pretending, they said effectively, I think the answer is this but let me double check so I don't quote you the wrong battery life or wait on the bike car rack. Also, this location is their 'clearance center' so everything is seemingly on sale and it is huge so they have everything ad have a huge service and maintenance area which I think i probably becoming a bigger and bigger deal as more people are going to pedal assist e-bikes which is what we did. Generally we ride pretty flat areas but if we are riding hills or going a long way the pedal assist ebike is really nice. You don't have to use it but it allows people of different levels to go on rides together and lets you not have to avoid longer or harder rides because you know you can turn on the pedal assist if you want or need to. Lastly, they folks there make sure you know the features of whatever you are buying. It isn't a take it home and go on the internet or dive into the manual, even though you can always do that. They actually walk you through how it works and also say to come back in anytime with questions. Totally a lost art in service that it is cool to see still exists in some places.

This is an awesome shop, not only the variety bikes they got also the best after service that I…read moreever know . If you seeking a bike for yourself and your family and your kids. Come here, you won't be disappointed

Purchased a bike for our son today. Evan was very knowledgeable and Russ helped give the bike a…read morecheck before we left. Highly recommend. Shop is located on the corner of Davis and Rumfield.

Dropped bike off am and met with courteous staff. Reviewed issues, young man explained aproximate…read morecost and then indicated bike will be done that day! In less than 2 hours, received notification bike was ready for pickup! Great service from this establishment!

Expert services @ competitive pricing with an expedited turnaround. Very professional & courteous…read more Brandon explained the potential complications of the repair but was confident in the outcome that he achieved. Very much appreciated his communication & expertise! Highly recommend this shop for all your bicycle needs

Clyde and Brandon are the only two people here and I've dealt with them for at least 10 years. When…read moreI had a serious accident on my analog bike, they gave me great advice on an electric trike. we ordered it sized for me and they assembled it. When it's brakes got out of adjustment as the cables stretched a little they made a home call since my home is too far from their shop for me to ride to on the trike. you can't go wrong here.

Took my bike in to get a flat tire replaced and they handled it in about 15 minutes and got us on…read moreour way, without trying to upsell or anything. Great shop for hardcore bikers but also for basic bikers like me just looking to get a flat replaced.

Avoid any online orders through them…read more This is the first negative review I've left in my life... I ordered shoes today and then called to cancel that order same day (within 2 hours). Despite the shoes not being shipped out yet I was charged a 30% restocking fee on a $240 pair of shoes. Instead of just charging me the shipping label they won't use (which was likely $15) I'm now paying $70+. I'm happy to pay for the shipping label but ridiculous and unethical to charge a restocking fee when the shoes are still in their possession. I'd caution you against this shop.

Do not go here for service. Corey is very rude and unprofessional. When customers come in they…read moredeserve respect.

Thank you William for making our experience in the store so informative!! He was patient, answered…read moreall of our questions and really knew his stuff. The best place to get your bike!!

I have a mountain bike I ride around town. I came here when my front tire needed replaced. They…read moretold me what repairs I needed, made suggestions, & were informative about my options. The workers are crazy knowledgeable about all things bikes, but they're approachable & down to earth about it. The space is well laid out, you can watch them fixing bikes & it has that perfect local vibe. If you need anything from high-end speed bikes to bike locks & accessories, I recommend this place.

These guys spent about a half hour picking thorns out of my tire before they put in a new tube…read moreCharged me a good price Very decent people, highly recommend Ps coffee shop in the same building is excellent

Big shoutout to Phillip for fixing my son's bike in 15 seconds today! I called 4 shops and the…read moreprevious 3 refused to help me today, but luckily I called Trek in Coppell. I told Phillip that my issue was simple, but I simply have very little bicycle knowledge. He replies, "bring it in, we will fix you up immediately." Great American service that just doesn't exist like this anymore. Highly recommend asking for Phillip for all of your bicycle needs.

Absolutely wonderful experience. Out bike was taken care of and we were helped by the staff as we…read moretried to find our helmets, the right sized bike etc.

Leave Steve off the register. With his horrible customers service skills, he leaves a bad…read moreimpression on the location. This is my second time coming here for service. Steve definitely gives a bad impression of the location by ignoring the custom while being on the computer... if they have so much to do maybe hire someone who is not in so much hurry to finish that they forget the customer right in-front oh him.

Great service. Gave estimate and completed work quickly. Will definitely return. Friendly people.read more

Service is outstanding. Turn around on my Trek for complete…read moreoverhaul was about a week. Price is reasonable.

These guys are great! I took two bikes in for service. My wife's Trek needed break repair and my…read moreMarin needed tires and tubes. Solid advice, products and service. Couldn't be happier with their recommendations and the results!