I came in after two surgeries. Texas Physical Therapy of Boerne, Texas is not where you want to end up. I had a healthy shoulder coming in.
Therapist Caryn Kadous knew I was injured and didn't say anything about it. Didn't know how to handle the situation, and when I asked for help, ignored the issues. This was one of many reasons I needed to leave and seek help elsewhere.
TPT, Director-Jordan Mazick, and Caryn Kadous, need to really think about future patient care, and how they can better perform. How to better prepare and show empathy in gaining their future patience trust. When you advise the Director-Jordan Mazick of all the faults going on and Jordan Mazick particularly doesn't like it and treats you as if you didn't belong there for three years as a patient. Jordan advised me my kind didn't belong here. Not sure what this means. I live in Fair Oaks Ranch. Besides, it doesn't matter where you reside, all patience should be welcomed.
BCBS requested my medical records (Twice), from Caryn Kadous and TPT of Boerne, Texas and these letters were ignored.
This resulted in me obtaining these records myself as per HIPPA Law I or BCBS are allowed to obtain these records without issues.
Please note I became injured at Texas Physical Therapy under the care of Caryn Kadous. An MRI, the timeline simply align with these results. This has been confirmed through my Orthopedic doctor, and my primary doctor. I have advised "all" of my doctors that TPT in Boerne, Texas is not the place they need to send their patience.
I now have a frozen shoulder due to my injury working with Caryn Kadous with Texas Physical Therapy in Boerne, Texas.
This injury can take anywhere from 1-3 years to heal. Mind you I did advise Caryn Kadous that I was having issues with my shoulder while I was working with Caryn and was ignored. This is "another" reason why I left TPT of Boerne, Texas.
I had a perfectly healthy shoulder prior to entering Texas Physical Therapy of Boerne, Texas. I specially came here for a different reason all together.
Both Jordan Mazick, and Caryn Kadous need to be re-evaluated in the ways of being a director and evaluations of caring for their patients and what to look for with injuries to their patients.
I felt this was most important to have this posted as I don't want anyone else to have these issues. read more