I genuinely cannot say enough wonderful things about Dr. Lynch and the entire team at TruOrtho. This was one of the best medical experiences I have ever had.
I had been in the ER at 1 a.m. that morning with severe neck and shoulder pain, and the ER physician personally referred me to Dr. Lynch. Before I even had a chance to call TRUORTHO myself, their office proactively called ME around 9 a.m. and managed to squeeze me into the schedule for 2:30 that same afternoon. I was already incredibly grateful before I even walked through the door.
Every person I encountered--from the front office staff to the team taking my X-rays--was kind, helpful and compassionate. Then I met Dr. Lynch, and the experience somehow got even better.
Dr. Lynch spent approximately 45 minutes with my husband and me. She let me explain everything I had been experiencing, asked questions, performed an incredibly thorough examination and, most importantly, looked at the WHOLE picture. I have cervical/neck issues as well as problems involving my shoulder, rhomboid and right arm, and she immediately recognized how interconnected everything could be.
I have previously seen two other orthopedic surgeons, and this was the first time I felt like someone truly connected all of those pieces. She also explained everything in a way that I could actually understand as someone without a medical background. At one point, she literally drew me a diagram of the shoulder to explain what was happening and how an MRI doesn't always tell the entire story. That meant so much to me.
She recommended a corticosteroid injection because of the amount of inflammation in my shoulder. I was VERY nervous about having a needle inserted into my shoulder joint, and she immediately reassured me that her PA was fantastic. She was absolutely right! The injection was ultrasound-guided, and I felt no pain whatsoever--only some pressure. Even better, I bruise incredibly easily and have had minimal bruising.
Approximately 48 hours later, I woke up and realized something that honestly shocked me: for the first time in weeks, I was not in severe pain. My pain had dropped to around a 2 out of 10. I actually turned to my husband and said, "Oh my God--I don't hurt!"
And Dr. Lynch didn't stop at treating my shoulder. She referred me to a specific physical therapist, whose office contacted me the very next day, and her instructions were extremely clear that they need to address the entire interconnected area--not simply my shoulder in isolation. She also referred me to a spine specialist so that my cervical and spinal issues can be properly evaluated as part of the bigger picture.
THAT is comprehensive care.
What impressed me most about Dr. Lynch was that I never felt rushed, dismissed or reduced to one MRI or one body part. She listened. She examined. She explained. She connected the dots. And then she created a plan to address the whole problem.
Dr. Lynch and the team at TruOrtho have my absolute highest recommendation. The level of compassion, thoroughness, expertise and coordination of care I experienced was extraordinary. I am so incredibly thankful that I was referred to her and finally feel like I have someone looking at the entire picture.
Dr. Lynch and her team truly felt like angels on earth when I desperately needed help. Five stars doesn't feel like enough. read more