Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

As a fellow business owner, I have high expectations of what customer service should look like…read more They WILL take care of you. Plus, they make communication super easy with emails and text. I have been with Kevin's insurance agency for more than 3 years and I have never been disappointed. Jessica has always been Verdi helpful with all of my questions and concerns. They can cover all your insurance needs, from home and auto, to life, to business general liability. You won't be disappointed.

I highly recommend Caballaro Insurance Agency. The staff and the owner are very knowledgeable for…read moreany insurance needs you, your family, or business may have. I have had to buy insurance for the better half of my life and I can honestly count the insurance agents that care for their customers in my hand. I have been a client of Kevin's for a over 15 years for different types of insurances. I'll share a life experience with you, when my wife was pregnant with our first child, the first person I told about it was Kevin. I called him to quote us for more life insurance as our needs were changing. He was not only excited for our new life as future parents, he explained the differences with all life insurance policies and riders available to us. I highly recommend Kevin and his agency as they are very professional, honest, and responsive to your questions. Give them a call. Tell them the Wolf sent you.

They have misplaced the original copy of my mother's death certificate. And instead of doing what…read morehe did in the end (i.e. request a follow-up as to what happened to it) the phone rep. tried to put the work on me by insisting I need to write a letter for them to return it. He only relented because I told him that I sent them a letter a month ago requesting to file a claim and enclosed the death certificate with a bold notification to return it once they finished reviewing the paperwork. This isn't the only item I've a complaint with: They send out a mailer per each annuity contract. Fine. Except twice now I've either received information about 2/3 or 1/3 necessitating time-consuming calls to request a resend. And are all of these reps. outsourced to the Philippines?

A friend of mine has been waiting for this company to pay out his wife's life insurance for 18…read moremonths. They have been given a court order to pay from the State of Minnesota and they still won't pay. Don't buy insurance from them

Shannan was awesome!! She was responsive, she was fast and I saved money! Thanks so much guys!!…read more Best, Jamison

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

I recently purchased a life insurance policy from InfiniteYou. I reached out to them bc I wanted a…read morepolicy that could help me accumulate tax free income for retirement. I was able to book an appointment directly from their website. My agent, Paul, was knowledgeable and friendly. So far their customer service has been really good. The one thing I didn't realize is that the policies that don't require a medical exam cost a little bit more, so you pay for the convenience. I decided to do the full exam to get the lower rate.

These guys are easy to work with and they have a huge selection of Term, WL, and IUL products…read more I watched Garrett gunderson on YouTube and decided to add an IUL to my portfolio in case taxes go up or the market drops. I wanted the highest IRR on the cash values. They ran all the illustrations and showed me. I decided to go with an AIG Value + policy. Saving 10k a year in it. Would recommend them to any young professional looking for ways to de-risk and enhance their investment plan.

Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

They were great at explaining all the coverages my parents were getting on their home and the best…read morepart is that they answered all the questions we had in Spanish What a great place full of knowledgeable people, highly recommend.

Phoenix Insurance Financial Solutions lives up to the name…read more I got an insurance advisor to go over my policies recommend the right coverage and was able to save money! Their customer service is great, I love getting the thank you and birthday cards. Very nice office in the Galleria Financial Center... Highly recommended!

There is nothing to complain about Vi. Professional, smooth and patient are all about her. I got 3…read morepolicy for my family from her, she took time to explain for what is the benefits and terms to me. Even when i needed more time to make decisions, there wasnt any pressure. Thank you V, you are in the right way to do business!

she is a decent, and dedicated agent. I bought life insurance for me before, however it was…read moredeclined by some reasons. Vi worked hard for my case and help me to get a good policy setup. Don't hestite to call her, even she lives in TX, she will make your insurance to good to be true. Excellent agent !

Run, do not wait, to Edna Tyler at Insure Me Solutions, if you need insurance. Edna wants you to…read morehave insurance and works hard to find the right fit for you. Insurance is a dark world of craziness, Edna navigates that world. I have no idea what horrible insurance I would have ended up with the last several years. Edna knows insurance, healthcare, car, home, dental, any and all insurance.

Edna Tyler is outstanding. She saved me thousands of dollars, finding me the right auto insurance…read moreand homeowners insurance. She is very knowledgeable and efficient. Definitely would recommend her! Donna A

Arlysse Ibarra is a MOST knowledgable insurance agent. Top of the line, both auto, home, and farm.read more

Scott is the bomb. He took care of me when I thought I couldn't get life insurance. I get my…read morediscounts on home and auto. If rates are whack, he will work hard to do what is a agently possible to reduce them. When I got married at the museum, he did all the work to cover the one night of the wedding in the event my guests knocked over dinosaurs bones!! Lol. When my hubby's car didnt qualify for classic car insurance because it wasn't an American made car, he told the underwriter he was being 'culturally insensitive' bahaha!! After appealing, it's a classic now! Overall, he will most certainly work with you - just communicate with him! He even answers emails on vacation for crying out loud.