The property manager is attempting to force my family out with a 30 day notice to vacate after I complained about the lack of 'Quiet Enjoyment' and the failure to provide reasonable notice for showings. We have had agents try to show up with only 15 minutes' notice, and have even shown up with NO confirmed appointment at all. I've even been harrased at 9:00 PM on a Saturday night to schedule showings. On top of the intrusion, there are now unresolved health and safety issues that they refuse to address until we vacate. The property manager is also the listing agent. Potential buyers come into the house and see the ceiling repairs that need to be done and have been neglected. They see the spray paint that is used to cover 14 months of water damage due to hurricanes and ice storms that we have experienced in the area since June of 2024. When you stand up for your legal rights, they respond with retaliation in the form of notices to vacate rather than fixing addressing the issue. We are now forced to handle this through the court system. Owners: be aware that THRM's management style creates legal liabilities and hostile environments that stall sales. Buyers should be aware they could be walking into a legal dispute and a property with documented maintenance failures. read more

My wife and I signed a lease on a huge home in Richmond in 2019, and we stayed there until Feb 2025. The staff support at Texas Home reality were fantastic in every way from top to bottom in dealing with repairs from wear and tear issues, weather damage, dealing with the homeowner and covid 19 challenges. We mostly communicated with Donna on most matters and experienced Kind, Professional and friendly responses and resolutions. If we had a rental home, I'm sure we would contact the folks at Texas Home realty to manage our property. read more

Jessica and Donna are extremely unprofessional, rude women that relay false information and claim not to read your emails. My partner and I gave our 30 day notice after the lease ended. We were month to month and they refuse to let us give our notice unless a roommate who lived in the house for 2 months consented to end the lease. This is a person they refused to remove from the lease even though this person no longer lived there or paid rent for over 8 months. Then they refused to pro rate on the 5th of the month after forcing us to wait for this irresponsible party to respond and say "yeah end the lease." and stuck us with another month of rent after saying it would be ok to prorate. Went ahead and prorated anyways WITHOUT informing us and tried to get double the rent for a week's worth of rent. Upon calling today to ask why our utility company informed us our utilities were being shut off on the 27th when we are "legally obligated" until the 31st, Jessica denied reading emails that are sitting in my partner's sent box right now and hung up the phone instead of explaining anything going on. Had to call back and get a more reasonable party on the phone to find out they found someone for the 27th and would in fact be prorating. Thanks utility company for informing me because my realty agency would not. My advice to whoever owns this company, hire some professional employees instead of adults with a teenager mentality who claim events didn't transpire when they are caught in their own tangled web of lies. read more

Texas Homes Realty were great at managing our house for the past 8 years. They were very responsive and trustworthy to work with. Using their services made renting out our house very stress-free. When it came time to sell our house, they took care of that as well. For the amount they did for our property, it was a great value. Would definitely recommend them. read more

-2 Stars***Notice that most 5 star reviews are from owners and NOT tenants. We're so glad to be done with this company. My family rented a 4/3 on Juniper Vale via Texas Homes Realty (THR). Immediately after move in, the homeowner, Reverend Tyrone Obaseki informed THR that we needed to pay a water bill that HE accrued prior to us moving in. After we proved it wasn't our bill, THR informed him of his error and left us alone. When we needed a major repair, it took a 1 to 8 weeks due to the owner's home warranty company, and THR did nothing to try to accommodate us until repairs were made. It took them almost 2 years to fix electrical & other issues in the house, despite being reported on the inventory move in form. Every summer, the A/C went out and it took THR at least 1+ weeks to fix the unit. Every winter, ice formed inside of the windows, cold air blew through the fireplace, cracks of the doors & windows. The heater also performed poorly & didn't distribute heat evenly throughout the house causing us to freeze. The first year, our rent increased $200 understandable, then the next year $300 more a total of $500 in 2 years. What's worse is that owner & THR decided to play games with our lives. At first, the owner decided to sell the property, then he changed his mind and decided to renew our lease at the current rate. Once we agreed to the current rate renewal, there was no response from THR for a week. Finally, we were informed that the owner changed his mind again to increase the rent by $300 for a longer term, rescinding his offer to renew at the current lease rate. In just 1 month, the property was being prepared "for sale" to offering us a new excessive rate increase. This gave us even less time to decide or give proper notice to vacate. However, the increase wasn't justified due to the property's condition. We only stayed 6 more months due to school, then we moved. But before we did, THR offered another rate increase for $200 m2m. Starting from $1,800 to $2,500 in 2.5 years, Ridiculous! I would not recommend anyone rent from this company. We were patient with these people, we kept the property clean and always paid our rent on time without fail, we even had a credit on our account yet we received uncaring customer service that was insensitive to our needs as tenants. When we moved, we fully expected them to take our entire deposit in which they did despite leaving the property clean. THR charged us for every single thing that they could, & even some exaggerated charges. However, we decided not to fight it because we are in a better place now & just glad to be done with it all. read more

I rent a house from this company during 2 and a half year, Enford Ct Street, my experience is bad. I will recomend every tenant too read the contract carefully. I was a tenant probably the landlord is pretty happy with its service. My conclusion is that they work for the landlord and not offer service to the tenants, they are looking for save money to the landlord, even if this mean an unhappy tenant. Here you have some of my experiences: Every time I made a service request , they just requested me to use their web site, but they did nit send me any record or answer email that let me have a record of my request, so I need to take a shot of my screen , to keep this record. They used to take weeks sometimes even months to do the service, they just kept saying they do not have notices such service request, I needed to remember them I had the screen shot as a record of my service request. It looks like the person how answer the phone does not know a thing about anything but I was no able to get another number to call. Sometimes when I did a service request , and I called them to know about it , the person who answer the phone told me, they need to request the owner permission to do the service, I never understood it. Another thing that was a issue, was that when I signed the leasing contract, i told them that were some issues in the house that need to be fixed. they answered me that of course they would fix all, at the end they only fixed some small thing , such to clean the windows ( they were completely dirty) they send me a person without ladder , at least he cleaned them from inside. One of the windows had condensation between the two insulated glasses , this window was completely opaque, and it was one of the two bigs windows in the living room. They denied to fix it, only after a lot of complains and calls and after two months they fixed it. When I comunicated them that I leave the leasing on time below the terms of contract , they took two days to start to do tours in my house, I was living there and they use to come even during weekend , sundays and saturdays, I asked they do not do visits at weekends , they did not accept it, they were coming even when my kids were alone at home, as I wrote before : they do not mind the tenants only the landlord, not repect for privacity or goddays. The leasing contact was abusive, and only takes care of the landlord. It has been already four months since the put the house again as diponible and they did not finded a tenant. They are fixing now what they did not did before. read more

I have worked with Texas Home Realty for over 13 years. The company is has surpassed my expectations for what I had expect a property management team to be. The company is courteous, transparent, prompt, and professional. I only wish the company would manage my properties in other regions of the country where I own property. Texas Homes Realty is a great company. read more

This is really a very bad choice to choose this company to manage your house as an owner. 1) Their contractor Margo lacks problem solving skills. He always fix something without detecting the real problem and without Owner's authorization. The problem still there after several times fixing and waste owner's money. 2) The company always charges fixing fees without owner's authorization. It's like any contractor can enter your house and fix something and the fees will be deducted from your account. 3) The company always charges fixing fees to owner which should be paid by tenant. I really question those 5 star reviewers. I am so surprised that they treat different owners with different ways. read more

I have been with Texas Home Realty & Property Management since 2007. Jackie and the crew have been managing my property, I am an out of state investor. Love all the office staff, everyone is always accommodating and I always get a prompt call back if I am dealing with any issues. Mark is always great when it comes to repairs. I have also used them to sell one of my homes and it went very smoothly. If you are looking for good property management or any Real Estate needs you are at the right place! read more

When looking for a rental home or a property management company DO NOT USE THESE PEOPLE....THEY ARE HORRIBLE!!! Getting a repair is an issue and they find a way to charge you for everything. If someone breaks into your rented home - they won't even come out to secure it and make sure you are safe AND if they do, they make you pay for it. Don't even think about moving out because even if you have been in the house for a very long time, they will charge you for every tiny thing. THESE PEOPLE ARE HORRIBLE!!!! Owners - don't let them manage your property. Renter's - DO NOT RENT THE HOMES THEY MANAGE!!!!! Next door to me was broken in to and was empty (they managed the property) I tried to call them to let them know and they wouldn't even answer the phone or come out to see if it was ok. Owners - don't let them take care of your property - they are realtors that know nothing about property management or how to work with people without stealing them blind!!! THESE PEOPLE ARE HORRIBLE!!!!!!! read more

I have been working with Texas Homes Realty, as a tenant, for 2 years now and they have been nothing short of fantastic in every interaction. Normally, people get nervous receiving an email from their property management company-not with these guys. From the first call onward they have been prompt, professional and patient in answering all of our questions. And their maintenance team is incredibly responsive and quick to assist. This is the polar opposite of our past experiences with other companies. We LOVE working with them and wouldn't hesitate sending anyone their way! read more

Although yelp is a scam to extract money from businesses using unethical practices (just Google yelp class action lawsuits - I've had to sue them twice, won both times), I do enjoy Texas Homes realty & property management. Their website is useful & convenient when it comes to making payments. The staff is there to help, whether by email or phone, they call back in a timely manner. Looking forward to continuing as a tenant with this company. read more

Horrible! They steal your money every chance they get. They also completely forget about your property and leave it to be destroyed by the tenants. They never tell you when the tenant doesn't pay or if the tenant is late on rent, then they pocket the expenses regardless of your own late fees with the mortgage company. They ignore your phone calls and emails, and are extremely defensive when you ask questions concerning your property. You are better off doing it on your own!!! read more

They sold our last 2 houses. The first house, Jackie had a contract on it in 3 days, Wow. The second house had a contract on it in 2 weeks. Both sales were done quickly. Then she helped us get into our new home and negotiated $14,000 off the price. I highly recommend this company. read more

I can honestly say, after dealing with many different property management companies over the years, in several states - the entire team at this office is the most friendly, responsive, helpful and professional. Simply the BEST! read more

The staff was very helpful and accommodating during the application process, and worked with us on our move in date. They have been very helpful when maintenance issues have occurred at our property and usually respond in a timely manner for maintenance requests. read more