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Texas Gun Fun Instruction

5.0 (2 reviews)
Closed • 8:00 am - 8:00 pm

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4 years ago

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Buck & Doe's Mercantile

Buck & Doe's Mercantile

4.2(99 reviews)
4.9 km

Once again, Buck and Doe's delivers! They walked me thru the ATF system in great time. Kudos to the…read moreentire staff and most Notably Tucker who did yeomans work getting me thru the process. Highly recommended!!!

If I could give a review with negative 5 stars, I would…read more I tried to purchase a rifle there, and was treated HORRIBLY. Eventually, I did discuss it with the owner, Rex, who assured me that I would be treated better. He even put me in direct contact with a manager there to deal with... so I gave it a second chance and purchased the rifle. As a 'thank you' and a 'sorry you were treated that way', they gave me and my friend (who also bought a rifle) some give cards for range time. Each card was supposed to have two trips. When I went in and tried to use my card, they rang up the range etc, and then kept the card. So I tried to explain that it was for two range visits and explained to the manager what happened previously. He even remembered what happened, and acknowledged that I was given the extras, but doubled down and said "no, you're only getting one trip to range time" and basically dared me to report to Rex. So I tried. I notified Rex via text message that I was again treated terribly,. He was away on vacation and told me that he would address it when he got back. I never heard from him. The other reviews are right. It is a nice place and clean ranges.... BUT... the customer service can be the worst you've ever seen, and the prices are high. Now I can see paying higher prices for a nice place with excellent customer service... but customer service can be as important as the product you buy... and if you're getting service as bad as this place gives... then you're paying way too high a price. I've seen Rex respond to reviews, and in those responses he states that he wishes they would reach out to mgmnt first before posting bad reviews.... but what about when you reach out to the owner (Rex) directly and he doesn't respond? Well, then, the review is warranted. I tried to give it a second chance, but when you're treated badly... and then the second chance is just as bad or worse... what then?

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Buck & Doe's Mercantile - Not too shabby!!

Not too shabby!!

Buck & Doe's Mercantile

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Texas Gun Fun Instruction - firearmtraining - Updated May 2026

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