AVOID this operation. I sent an email requesting an appointment to sell some collectable coins and…read moreno reply. Then left a voicemail during operating hours and got no reply. Decided to drive there and that was a huge mistake as there is NO actual office but rather just a meeting place and of course no one was there. Had to walk all around Market Square as none of the shop employees knew where they were located at or even heard of them. A security guard finally gave me directions to a place on the second floor. Went to a pawn shop instead and sold my coins.

Was a pleasure dealing with Constance at Texas Coins and Jewelry. She was very helpful, explained…read moreeverything in detail as she evaluated items we brought her. Place your trust in Texas Coins and Jewlery. They are the REAL DEAL that will put a smile on your face! Glynn & Gabby Batla The Woodlands, TX

My husband bought me a new upgrade ring from here for Christmas but I still wanted to keep my…read moreoriginal band as it means sooo much to me so they took the original band off the other ring and soldered it to the new upgrade it's so PERFECTLY done you can't tell it wasn't a matched set. The prices are very reasonable if not the best around and the customer service is HANDS DOWN the BEST in town you do not feel like just a dollar sign when you walk in they genuinely help and very honest. Now my son already has his eyes on a new rope bracelet I will definitely be returning to purchase that and more. HIGHLY recommend this shop!!!!!!

The owner was very friendly. I had some random pieces of gold and silver jewelry that I could not…read moreuse anymore. He gave me a great deal on them. It made my day!

First Cash Pawn's merchandise is always in tact and they have wide variety of items to choose from…read more I'd recommend this business to anyone!

Great shop! The guys were great to work with. They answered all of our questions. The pricing…read morewas very fair! The selection was good. They helped my friend figure out what she wanted. I enjoyed my shopping experience there.

Thanks to this business I made a very good sale of some gold jewelry. Just as important was the…read moreinformation the owner took the time to impart. He took the time to explain the value and why of my peace as well as giving me information and suggestions as to what to do with others. I was extremely impressed with this place and it's no wonder it's rated five stars. Susan C

This place is killing it. Everything is JUST YEAH. The Ladys are so cool and friendly and i must…read moresay very beautiful. The professional manner that is kept also is just amazing, Thank You Bass Jewelry for a Welcoming and Friendly Professional environment.

My husband bought my ring in March 2021, stored it in our safe, and proposed in June 2021. Neither…read moreof us noticed the huge crack in the metal until about a month later. When I went back through my videos from the day he proposed, you can clearly see the crack. I took it in for repair immediately and they refused to stand behind their work. I explained it had just been sitting in a safe before I got it and that I had proof it was there when he proposed. They still charged me $75 for the repair saying "we would've never let it leave the store that way. It must've gotten smashed in the door of the safe" despite there being no damage consistent with it being crushed or banged on anything. I've lost 2 stones and 2 more cracked. The prongs for the last stone lost were actually broken off completely. Ultimately we ended up having the ring remade by another jeweler so we could improve the quality and avoid dealing with Bass all together.

This place is great! David was really friendly and helpful! I was able to come in under budget with…read moremore ring than I was hoping for. I came in on a Friday to look around and learn about diamonds, but ended up designing a custom engagement ring. David ordered the pieces and his onsite jeweler built the ring for me to pick up the next Tuesday! Very friendly, very helpful, very fast, great prices! AND she said yes!!

8.13.25 Walking in here I will say they had some great…read morecoins and jewelry in there. -- Now onto my first experience with them. I came in for a SUPER quick and easy necklace repair. If it tooks someone 2 minutes to fix it, they are moving SLOW! I needed the little loop soldered back together that holds my cross on the chain. (Btw-it's sterling silver not gold) The gentlemen was friendly - but said it would cost me about $75 because they had to turn the machine on. Needless to say I was shocked. I also enquired about a ring that has 2 small diamonds missing. I was quoted $150.00 - $20 for the 2 stones and $130 for the labor. Again...shocked. *Now here is the interesting part to this review. I called on 8.21.25 and asked how much it would be to fix my cross and said this gentlemen said "no more than $25 and would take about 1 hour. I could leave it and run an errand or two and come back." I am very confused now. I would really like to do business here but now I'm just not sure. Still on the fence... If I decide to return I will update my review.

Extremely unprofessional experience. I showed up during business hours and the location was…read moreempty/locked. I left a voicemail and sent a follow-up email--zero response after a full week. When dealing with gold and silver, communication and reliability are the 'Requirement.' I took my business elsewhere. Avoid if you value your time and assets.

Great customer service! Sam was super knowledgeable and offered his expertise in selling both gold…read moreand silver. He was honest and straightforward. We will definitely do business here again!

Love this place! Beautiful vintage facility in downtown Lufkin. Great selection and friendly staff…read moretoo!

Mr Hicks was amazing. There is plenty of things to go…read morepicking through. Prices are fair.