Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

I have numerous complaints but the last one is this: They installed my a/c brand new a year ago…read more (New construction). It took five phone calls to finally get them to come out to change my filter. (I'm 88 years old & the filter is about ten feet up!). On two of the 5 calls I made they scheduled a definite appointment to come. They were a NO-SHOW both appointment times. I had previously signed a maintenance contract that covered two visits. The day I signed the contract used my first visit. When they finally came out after 5 calls and two no-shows the tech installed the filter within ten minutes and left. They did not honor my prepaid visit. They charged me $218.25 including the installed filter plus he left one for next time. That cost is outrageous by any standards! There will not be a next time with this company!!! I have more serious complaints but it takes so much space to type them!!

called mid day on a Friday about my AC down. Leon himself showed up 15 minutes later, not an…read moreexaggeration. diagnosed the problem, installed the parts, cool air was back on. took about an hour+. very pleasant and affordable experience. a true professional and gentleman.

Have used them for decades already. They have taken care of…read moreeverything perfectly , professionally and fairly. Actually nice knowing pretty much issue I have. Be it AC,, plumbing,, electric. Poof one number to know and its taken care of perfectly. Actually changed my HVAC local installer because of issues. These guys are great.

Unreliable AC service, questionable expertise; despite frequent calls due to damage caused by…read moresystem which was they installed.

Requested service when A/C stopped cooling overnight in 100+ degree weather; called first thing the…read morenext morning for an appointment. Couldn't get appointment until the following day but someone canceled and got tech to come right on time! The tech, Jarrett, was friendly and explained the process in layman's terms. It made the stressful situation much more bearable.

AC always seems to fail at the worst possible times... when we built our house about 15 years ago…read morewe were lucky enough to have Parobek do all of our plumbing, they were the one sub contractor who I never had to worry about showing up or being on budget, they always nailed both... about 6 years ago they added HVAC to their offerings so when I had problems I wanted to give them first shot at getting my house cool again. Between the professional interactions setting the appointment up and then the absolute treat it was to have Kerry Becker and his helper here taking care of things I can say with 100% confidence I have found my go to for HVAC as well. He inspected and tested everything and then presented 4 options for repair, thoroughly explaining each option and their costs. The work was performed quickly and the only reason I know they were here was because where they were working was cleaner than everything around them. Truly nice to meet professional tradesmen who are supported by a solid local company. If you have HVAC OR plumbing needs, you owe it to yourself to at least talk to Parobek.

I am a professional property manager and my time and focus are valuable. These guys are top notch…read morefrom the initial call to scheduling, to their knowledge and professionalism. I couldn't recommend them more. Thanks for doing such a great job.

I had a kitchen sink drain filled with grease,and had tried every over the counter product I could…read morefind, as well as conventional snake draining. I was skeptical, but someone suggested having the line hydrojeted, and after reaching out to several companies I decided to go with Dynamic Drains. They showed up promptly, were very personable and explained all of my options. It took some doing, but they were successful in clearing the drain and my family and I couldn't be happier. Highly recommended.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

Never returned phone call so how can I say yes. They can start off by returning phone calls. I…read moredon't understand how a company can advertise emergency services but not make an effort to do so.

Consistent quality work with the pricing upfront. Have used Osborn for years and they are the best.read more

Osborns plumbing is the best. They come when I really need them and stand by their repairs.read more

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Easy process related to the install of my hot water heater. Richard did a great job putting it in…read moreand explaining the warranty and maintenance. Cleaned up everything and took the old one with him. Quick scheduling.