Top-Notch Maintenance - Mauricio Hernandez is the Best! Living in this apartment community has been a great experience, and a big reason for that is the incredible work of Mauricio Hernandez, our Maintenance Supervisor. It's rare to find someone so dedicated, skilled, and genuinely caring in this role. Mauricio brings a level of professionalism and attention to detail that makes a huge difference. Whether it's a small repair or a larger issue, he handles everything quickly, thoroughly, and with a positive attitude. He clearly takes pride in his work, and it shows in the results--things get done right the first time. What really sets Mauricio apart is how much he cares about the people who live here. He treats residents with kindness and respect, explains what he's doing, and always makes sure we're satisfied with the outcome. He doesn't just fix problems--he helps prevent them by staying on top of regular maintenance and looking out for potential issues before they become bigger. It's clear that Mauricio goes above and beyond in everything he does. Thanks to him, we feel safe, supported, and truly at home. If you're considering moving here, know that you'll have a maintenance team led by someone who truly cares--and that peace of mind is priceless. Thank you, Mauricio, for your outstanding work! read more

Our stay was pleasant and we enjoyed the small workout gym. The apartment was nice and big & clean. It's a safe place to live. The maintenance service was okay. We had AC problems but that's common. But the cost to rent is the downfall because it was on the high end and you end up paying more $$$! Our rent was 1450 then we end up paying almost $1600+ each month just for rent! You are charged with all kinds of fees! Then, you have to pay for everything else! Which could add up to an additional $400 plus++ depending on your usage of gas, electricity & water/trash each month. One of our neighbors got their car stolen. The cops found the car at Sienna Suits that's nearby. The was homeless people strolling through looking for stuff around. read more

This place is underrated because it's on Boulder but it's hidden behind the RV Park and this other apartment complex, during my time there I wasn't bothered by anything on the outside. However, the amenities were an issue, specifically the pool and Amazon lockers. The pools were closed for basically 8-9 months due to "a chemical issue" and the Amazon lockers had an issue pretty much every 2 weeks. Lastly, they charged me to repaint the whole unit and replace the granite when I never put anything on the walls or damaged the counter tops and I didn't get a security deposit back. Overall, this place is decent and safe place but overpriced due to poor amenities and unnecessary charges. Be careful first time renters, learn from me. read more

if I could give no stars I would. DONT RENT HEREEEEE!!! RUN! nothing ever works not the pools not the gates not even the mailboxes not nothing! they are so quick to collect their rent and all other fees but can't have shit work. read more

Alexa Cruz is extremely helpful and professional. She is always available and willing to help with whatever she can!

Want to give a shout out to Eddie, Brian and Alexa. I put a service order in on a Sunday, left to run an errand and upon returning, the service had been done and completed by Brian. I wasn't expecting same day service, especially on a Sunday! I see Eddie almost daily tending the pool area. He takes pride in his work and although I haven't used the pool area, saw him another day as I took my trash out, he offered help in the future with heavy items that need disposal. I appreciate his enthusiasm. Lastly, Alexa assisted me with package delivery, I wasn't keen on creating another account with Amazon, (deleted my account with Amazon it was hacked) however she assured me the account was for pkg pickup only and no personal information outside my email address was required! I have had great experiences since moving in, and I appreciate their professionalism and kindness!! Thank you so much. read more

avoid this place. i'm not sure where all the fake reviews come from but after touring and speaking with tenants who live or have lived here it's infested with roaches. they don't care if you have kids or not they will still attempt to put you in these living conditions when i'm sure they wouldn't live here themselves. shame on you all and staff read more

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Because I can't give it zero stars I have to give it 1. While the grounds are beautiful, maintenance is beyond amazing, the leasing staff lacks empathy. I've been dealing with a problem for almost 4 weeks due to a noisy neighbor. Its affecting my job as I work from home, it affects my sleep because the neighbors violate there lease during quiet hours, and now it's affecting my health. While it's affecting me it's also affecting my partner who works in healthcare and can't even come home from 14-16 hr shifts and get a decent rest. I have made several reports to the assistant manager who seems to always have an excuse, Or a question, or doesn't take the matter serious. I report to security when disruptions happen during quiet hours, and now I have the police involved already several times, I have lived in my unit for 6 months already no issues I stay to myself I respect everyone but yet no one has the same respect for me, no one has understanding of what I am dealing with day in and day out, as with anything remember that we are just dollar signs to them, and they have a quota to maintain. I have followed proper protocols, channels, and hierarchy and it has been to no avail. My neighbor however has only lived here for a month. When I say the assistant manager makes excuses and ask questions it's because I was approached with a question about transferring units if the noise continues. Why should the noise continue, as a person in charge of managing a property, you should want to address issues not just pass them off to the next and pick an easy fix. I'm not the problem and I shouldn't be the solution. Unfortunately, my next step above the police will be to go to the courts, per Nevada law my covenant to quiet enjoyment is in non-stop violation so the only way to get justice is to rely on the justice system and the laws. Its wild because I shouldnt have to even do all this, I just want the daily noise to stop. When I say it's day in and day out that is literal truth I have over 120 audio recordings starting from October 17 different days, thats beyond wild and should definitely cause concern, but no one wants to help so the only thing I can do is help myself. Before you look into this property know your laws, really contemplate if it's worth it, because right now for me it's not and I was sold by the facade of the grounds and the smiles the leasing office portrays. Peace of mind, solace should never have a value, and unfortunately I'm a middle class American I cant Just break my lease, but with all this happening maybe the courts will see it differently. I have to fight for what is right and justified. What I am enduring is not justified or right, I would never do what is being done to me to anyone not even an enemy. Think about it as trying to be pushed out your home. read more

They are great at lying to people, they show you and apartment and when you move it's totally different, beside this their amenities facilities are always close like the pool and gym, and they always have an excuse for it. Also if you want a quiet place you won't have it since there's is a park less then 10 feet away that from 7am to 5pm or longer are always making super laud noice( but they don't tell you this when you're moving) read more

An amazing place! The office staff is amazing and always willing to help! Thank you Lany, Jessica for always being kind and professional! Anthony in maintenance always eager to help and extremely friendly! I am on my second lease and plan to lease again! read more

The main office lady is rude. Trys to Shut you down, when you're trying to speak. Maintenance crew is cool. They help out a lot. The office ladies are nice. Just the main office lady that supposedly is in control needs to be re- trained on her people skills. I've tried to call corporate. But there numbers don't work. Which sucks. Cause I would like to speak to someone above her. But no luck yet. read more

. GREYSTAR MANAGEMENT GETS ALL THE CREDIT FOR THIS! Keep reading past the fake ones, and the rest will tell it all! No matter what Greystar building or which state they manage the reviews are horrible, you must check! I like the way they leave a message to want to help me now! Where were they when I left 11 messages and not one reply or call back from these con artists? You think by ignoring my calls you can force me to pay month-to-month rates. And you did and were promised by Kiara that it would be automatically deducted once I signed the lease which took 3 weeks after my lease ended to receive it. Over a month was not enough time to send me my lease renewal. Do you think that is not scandalous? You are fake, liars and crooks! Greystar Management employees at Tesoro Ranch Apartment are an incompetent waste of my time! I will tell you one thing I did not donate almost 400.00 to you con's for you to play games with me and think you will get away with it. Losers with a lack of CUSTOMER SERVICE SKILLS OR CLASS! Property manager Kiara Bettis is a real winner and if she continues treating tenants this way, she will be jobless! This is a job that Kiara is lacking the skills to what it takes to be a property manager. I suggested a doggy sitter position would be the job for her but that would not be fair to our furry friends. CHECK THEM OUT AND YOU WILL BE SORRY IF YOU MOVE HERE! DO YOUR HOME WORK read more

It was an amazing experience and Lanny was very profesional and super friendly. ..............

I'm actually sad to be leaving this place but I'm moving back home to California. My unit is right by the pool and I enjoy waking up and drinking coffee with the pool view from my patio. This place has defiantly made a lot of nice changes. The amenities are nice and the assistant Arianna is delightful whenever I come in the office. read more

Tesoro Ranch - Gym. Which is always clean with working equipment. - Apartments Near Me - Henderson, Nevada

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Long & detailed review!! Lanny is beyond amazing, first and foremost. We came in to see available units & were a little skeptical based on negative reviews & it being on Boulder Highway but we instantly felt at home. Lanny was friendly and answered every question we threw at her, no hesitation, no attitude (you'd be surprised how often property agents get annoyed by the smallest things). The grounds are immaculate, the gym is well done, the pool area is beautiful and we can't wait for summer time to use it. I do wish the gym was 24hrs just because we like working out early in the morning but it's not a deal breaker. First, we saw the model unit (which is 2 bedrooms) and i was shocked there were so many updates done. A lot of other places charge nearly $2k for non-updated units & not even half the amenities or square footage. The 2 bedroom floor plan has an actual laundry room which is great, the 3 bedroom doesn't but there's still a shelf for storage. A washer/dryer in the unit or at least hookups is a MUST! Saw the actual apartment we reserved a few days later & it had the same updates inside and stainless steel appliances as the model which was nice because a lot of properties show you the model and the actual unit doesn't look anything like it. The floor plan is well laid out, the bedrooms are a great size and our 6 seat dining table will actually fit comfortably. I wish the 3 bedroom floor plan 'master' was a little wider because I will not be able to use my headboard & footboard but again, not a deal breaker. It's still a great size and a cal king bed will still fit with two nightstands and a tall dresser & long dresser no problem. The bathrooms are large, there is a good amount of storage in the kitchen & hallway. The pantry is big, I wish there was more shelves BUT there's ample room to fit a tall rack. The community seems safe and quiet. You can't beat the prices and what you get in your apartment and the community features. Some places charge the same with no gym, no indoor laundry, no pets allowed, for a 3rd floor or for a bad location. We've seen over 11 properties in the last few weeks and Tesoro remained in our top 2. It's close to the freeway, the hospital and on the border of Henderson where the Cadence master planned community is. Lanny is the one who really sold us though. I think they're a new management team and I'm grateful we found this complex and decided to check it out. Moving, especially with kids and dogs, can be BEYOND stressful. Finding a place in your budget when you're saving to buy, somewhere close to work, school or the community you're use to, garage availability & a safe and clean complex is hard to come by these days. Even though it's pet friendly the common areas don't smell like pet urine, I didn't see around the property. they also have a dog park area. There are Amazon lockers so you don't have to worry about "porch pirates". It is gated & tucked away from the main road so less foot traffic right outside & I think that leads to less problems overall. I didn't smell marijuana either which was a relief. To each their own but when you have kids it makes it hard to explain what the odor is when it's very prevalent. There is assigned parking, garages when available & guest parking. I like assigned spaces so you're guaranteed to have a parking spot close to your home. All in all this is the place we are happy to call our new home. Thank you Lanny!! You're awesome! read more

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Today I came by Tesoro Ranch! I met with the manager, Kiara B. She was very pleasant and very informative! I will be coming back with my boyfriend to take a look one last time but overall I think I will be calling this place my home!!!! read more

Things have really turned around since Kiara has become the property manager. I moved in back in February and if my experience had to be based on the previous manager I'd run for the hills but Kiara has made me want to stay. She's very responsive to my request and attentive to my concerns. She's always been very understanding and shows empathy when necessary. Despite the minor issues I've had, I'll stay as long as she's here read more

i came into the office because i had concerns that i did need help with, and the manager Kiara was so kind, and extremely helpful, and all my questions were resolved. Thanks to Kiara i am Now satisfied ! read more

Rent here at your own risk .... I lived here for over five years and the management to just the whole complex itself is disgusting ...finally moved out at the beginning of this year. You would think everything would be done and over with NOPE ... I gave proper notice and have the email moved out on the date and video of the apartment being empty and me turning in the keys and they still are trying to send me to collections claiming I owe them almost three thousand dollars. Thank God I have everything documented and videos and I've gotten in touch with previous tenants who they did the same thing too. Don't believe the fake reviews of five stars this is I believe their third yelp page... look for TESORO RANCH Pinnacle management you will see real reviews the place is a horrible and crime ridden. They use to have a app where neighbors could keep up with things happening around the complex and management would delete post of negative or dangerous situations around the complex . Drug use is heavy in this complex and the homeless people who will squat in front of your door or break into empty apartments bring all their friends . STAY AWAY FROM THIS COMPLEX . read more

I went to tour an apartment and Ariana was so nice and gave me a warm greeting smile! She answered every question I had and we want to rent here even more! Defiantly would recommend! Very clean property! read more

Horrible place to live. I am so happy my lease is almost up. I will NOT be renewing. The complex is infested with roaches. Management doesn't care. They allow tenants to live in horrible conditions causing other units to become infested. They send out "pest control" who come with a can in their pockets and spray the cabinets WITHOUT doing all of the other units you share walls with. Maintenance takes months and months to do anything. I've seen at least 10 different guys work here. Nobody sticks around. Office staff never tell the next person what's going on so every one is always confused. Corporate doesn't answer their phones. Just a waste of time. DO NOT MOVE HERE! read more

Thank you Thomas for fixing my light fixture. My work order was made hours before he came and with in ten mins it was fixed so thankful for him!! read more