I appreciate John's skill and courtesy. His work has helped my family a lot. I would highly…read morerecommend, and I plan to return.

John does EXCELLENT work. Never a worry! He is always fair…read moreand honest. A true craftsman!

Got my sandels fixed at a good price with quality work. A++ Took 1 week but was on time with the…read morerepair.

They are amazing and have great service. I highly recommend them. Thank you for taking the time to…read moreaddress my foot care issues.

The young kid who's an apprentice cobler is very nice and helpful and knowledgeable. I love local…read moremom and pop places so don't take this as something against them. The problem is the old timer who owns and runs the joint, he's a jackass on another level. I don't care how knowledgeable you are, if you are such an ass with an even worse tone of voice and condescending as all hell people won't want to do business with you. Tried to tell me that though I was diagnosed with flat feet when I was born that it's my boots that are the problem and caused me to have flat feet. Also irked me that the old timer dang near hit me in the face with his cigarette when he came out to assist. I was calm and polite even with him cursing and being an ass and telling me I'm full of shit and have no idea what I'm talking about with a diagnosis I've had my entire life. When the old timer finally hangs up his tools I'd definitely be willing to give it another shot with the young kid or if the old timer is willing to apologize for being an ass and conduct business like an adult.

If I could post a zero star rating, I would and here's why…read more.. I stopped by this afternoon to return a pair of safety toe shoes that were too small. When I told him I did not want to try on a different size, he started screaming, and cursing me out! saying "you screwed me"! And it just got worse from there. Even with a store full of customers, he continued yelling and cursing. Prior to me buying the pair I was returning, I had asked him to reline the back of the heel of my less than six months old, $250 work shoes. The way he "repaired" them, caused my heel to slip horribly at work the next day. (he glued in a piece of leather, without bothering to fix the padding on the top inside of the heel that keeps your heel from moving up and down) Because I walk anywhere from 10 to 15 miles on concrete per day, I developed horrible blisters. When I took them back in, he got rather obstinate, complaining that I really need to get a new pair of shoes instead of trying to fix these (again... They were less than six months old Red Wings!). His second "repair" was actually a peel and stick pad for the underside of a shoe's tongue. While this worked SLIGHTLY better, it still had problems. By now I could barely walk at work. Over the weekend, after a friend recommended speaking to Ann (who has 30 years in the business) at Lucky shoes in Canton. She was fantastic! Turns out, Bill had recommended the wrong. size. I needed a full size bigger and. 4 E width. You know, I've been in Shoemaker's a few times over the years and on more than one occasion I heard him berate or get nasty with another customer. I honestly thought at the time that it was him joking with customers that he knew. Turns out he's just a cranky old man.

Had a pair of cowboy boots resoled. Wonderfully done. TBHey look great. Like new…read more Great service. Owner is super nice.

Went way beyond normal service - the desire to provide quality service was undeniable. Cares…read moreabout the customer first. Definitely would recommend and will be back!

It's a red wing store. They have a fantastic product if you want work boots that last a long time…read more The selection is adequate but I wish there was a wider variety especially for safety toed products that don't look like a traditional work boot. It can be a bit pricey but you get what you pay....and I say my feet are worth it!

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

They did a great job replacing soles on my Birkenstock sandals several years ago. Sadly, they…read moreclosed in August.

Drove from Hubbard to see if we could find something for my 82 year old mom. They recommended a…read morecustom orthotics and the entire team did a fantastic job in the sizing and making. Mom said she hasn't had that much pep in her step in a really long time. Great team!

Best shoe repair in northeast Ohio. Timely, friendly and they do an amazing job. Reasonably priced.read more

Very good in all that he does. I've had numerous shoe repairs, wheels replaced on luggage, a zipper…read moreworked on on a briefcase along with the leather refurbished, and handles reaffixed to a vintage Gucci handbag. I live in Akron, and he's well worth the drive.

Absolute wonderful service. Personable and interested in delivering quality service. Reasonable…read morepricing and exceptional service

Merrell stopped making my favorite boots. This was it. No more just buying a new pair. The…read moreheels were worn down. . I needed help!! Gary explained that it's made in one piece and not easy to fix. He was up front about the difficulty and cost. But he did an amazing job fixing the heels! Professionally done. It's beautiful work! He is friendly but direct. His work is A+ His shop is quaint and interesting. You get your money's worth!! Highly recommend!