Needed to install a charger for a new EV, and was told by two electricians that I required more…read morerobust service, that is, a new panel, that would cost anywhere from $6 to $8 thousand, which took some of the joy of not paying $5.50 a gallon. EV Charger Expert proposed installing a smart plug that would monitor demand, and should demand overtax the existing service, throttle back demand from the car charger. That cost $1550 plus a $600 smart plug. The work was done quickly and it worked for Night One. I'm happy.

Worked with "EVCharger Expert" to install a 240V outlet for an EV charger in my garage and a…read morededicated 20A outlet for an over-the-range microwave. Overall, the job was completed successfully, passed inspection, and avoided a costly panel upgrade. But there were also a few areas where the process could have been handled more proactively. What I appreciated: * Technical expertise & cost savings: My service panel is limited (90A), and other contractors immediately suggested an expensive underground service upgrade. Kirill performed load calculation and recommended using an Emporia Pro charger with dynamic load management. That solution allowed me to safely add both the EV charging outlet and the microwave circuit without upgrading the service panel. * Permits & documentation: They provided the required licensing, insurance documentation and handled the city permitting and inspection process. The final inspection passed without issue. * Responsiveness: Communication was generally clear via email regarding quotes, scheduling, and permit updates. Where I believe the process could improve: We encountered a major obstacle when it was discovered that the crawl space was blocked by a concrete foundation wall, preventing wire routing as originally planned. Initially, there wasn't a clear alternative proposed. I ended up suggesting routing the wiring through the ceiling instead. While the team evaluated and successfully implemented that solution, I would have preferred if alternative routing strategies had been proactively identified earlier in the process. I also want to acknowledge Erin's craftsmanship. When we ultimately routed the wiring through the ceiling, he carefully navigated around existing plumbing lines and made precise cuts to minimize disruption. The finish work was clean and well executed. In the end, the installation works well, passed inspection, and achieved the primary goal of adding EV charging without a major panel upgrade. I would recommend them for homeowners with limited electrical capacity, especially if dynamic load management is needed.

EVCHARGE4U installed our original Juicebox charger in 2021. Excellent job. The Juicebox charger…read morefailed earlier this month and Paul was at my house the day after I contacted him to troubleshoot the charger. The Juicebox is no longer supported so I had to buy a new charger (Wallbox). Once I received it, the electrician was at my house the next day to install it. Another excellent job.

We had a 40amp breaker added to our circuit box for our EV charger, including the wiring to the a…read morewall on the opposite side of the house (via crawl space) and the outlet needed on the outside to plug it in. Installation was quick and easy, and the price reasonable. Several years later we had an issue with the breaker itself failing. One of their crew came to our house the morning I reported it and he immediately fixed it. No charge. The absence of issues is not the measure of great service. Stuff happens. It's the response that makes the difference. This one was right on target. Really appreciated!

This is my third time using this station. It is easily accessible, conveniently open 24 hours, EV…read morestations are serviced well and typically available for use. My first time using the station was a breeze. I had no clue what I was doing, following the on screen directions simplified the process and made it easy to navigate. My second time using the station had an issue occur, the screen froze on my payment. I contacted customer service (contact information located at each station) and was able to connect with a real person instantly. She restarted the station, ensured me my card was released from any charges and I was able to use the station. I made the mistake on entering my payment first prior to connecting the EV pump to the vehicle. Oops! The directions on the screen specify this very clearly. YOU MUST PLUG THE CHARGER INTO YOUR VEHICLE FIRST THEN ENTER YOUR PAYMENT INFO ON THE SCREEN. The charging station is illuminated the entire use of the EV pump, detailing how much time remaining until you reach 80% and 100% charge, showing you where your current charge % is, how much your card has been charged so far, how long you have been at the station and the rate of energy being delivered to your vehicle. As a guest, you have the option to enter your phone number to receive a detailed text receipt detailing your transaction. The details are easy to view from your vehicle. I used the pump for 83 min, went from 37% to 90% and was charged $15.91 total using the Ultra Fast pump.

Easy access charging station for any vehicle charging set up. Front or back. Close to restaurants…read moreand stores. Even a gym! Stations are brand new and clean. Easy to use with the electrify America app. Spaces are spaced out to fit even ev trucks. One tip. Bring your ccs charger adapter for teslas.

Another new East Bay supercharger! We're so lucky compared to our neighbors in SoCal…read more Have to do angle back-in parking, but that shouldn't be difficult at all with those side repeater backup cameras with software version 2020.24.6.4! Glorious! Got consistently 65 kW after driving here with 54% charge. Pretty chill location with lots of shops nearby in the plaza, including TJ's! 14 connectors with 72 kW max charging speed. Location opened July 3, 2020. Stay safe out there!

Supercharging stations need bathrooms! We pay top dollar to drive the Tesla. Without free…read moreSupercharging, the price of charging is actually higher than gas! Can't Elon Musk install bathrooms at every Super chargibg station? I had to walk a half mile to find a bathroom at Target. This is unacceptable

Only use this station if you are in a pinch like I was! The chargers are slow and the rates are…read moreextremely high. We charged at a ChargePoint station at UCSF and got a rate of 5 CENTS PER MILE. At this ChargePoint station we paid a whopping 24 CENTS PER MILE. That is (pun intended) highway robbery! Go somewhere else unless you are desperate. I give the casino credit for joining the EV revolution, but they really shouldn't gouge people on the rates.

At this EVgo location in Pinole, there are hidden charging stations - 7 in total. The chargers are…read moreeasy to miss and can be difficult to locate your first try. To the direct left of Sprouts is handicap parking (2 spots) and an oversized dumpster area. If you drive past this area and continue, there you will locate the stations. Once you plug in, in the app select the station you are connected to and begin to charge from your phone. The chargers are fast in speed, charging my 2023 Performance Tesla Model 3 from 28 to 80% in 20 minutes. Pretty amazing! I spent $11 total, the app told me when my charge was complete and provided me 10 min of idle time prior to an additional charge. For the speed and rate during early afternoon I believe the service received is worth the price. The type and kW vary from 100-350 kW with the options of CCS combo and CHAdeMO chargers. Each station is given a name (Nell, Melissa, Monroe, Qiyun...), based on the name you can identify which charging speed its equipped with (using the app). Just looking at the machine itself, the information is not intuitive. The app let me know which stations were out service (2 of the 7) so I did not waste time setting up to charge. The price of kW depends on your location and time of day you charge. With AAA memberships, you automatically save 10% and have no fee to use these stations in absence of a EVgo membership. You can pay directly at the charging station if an app is not your thing. Once you establish an account, an EVgo card is created and mailed to you to use at the station in place of the app. You can also invite people to be a member with you under your plan, they will have access to your payments and plan rate If you're hungry or want to wander while you wait there is a Sprouts, Habit and a couple other eateries in the plaza. Across the street is a Starbucks and Kaiser. If you have enough time you can wander to Trader Joe's, Jamba Juice, Five Guys, Donuts and so much more. The location is easily accessible from the Pinole exit from either direction with lots to do if waiting in your car isn't your vibe.

Half of the chargers are always offline (meaning broken ) They are very slow to fix themread more

The number of public EV chargers in West Contract Costa is lacking. Of my choices to charge along…read morethis coordine of I-80c there are two spots in El Cerrito and one in Marina Bay of Richmond. Feels like a fight at El Cerrito 99 Ranch to find a spot. Marina Bay is a mess (no trash can nearby), and half the chargers feel broken. Also, I usually have to wait for spots. I appreciate Fitzgerald shopping center charging. While hopping, I can usually find a spot immediately, and there isn't trash everywhere.

This station was a long awaited addition for us locals. No wait time, near all shopping needs,…read moreunlike most other locations these charging cables lock back in place securely when hanging them back up without having to fiddle with them unnecessarily. Also the location is clean since (get this) they actually have their own trash bins. Last but surely not least this location is one of the lower cost sites.....for now.

We have charged here several times and always enjoy it. I enjoy walking through the shopping center…read more checking the price of live crab, having a boba or enjoying a sit down meal. We have never had to wait in line for a charge and have never experienced a broken charger. There is even a pot store across the street if that is your thing. As the man once said.. "Turn on, tune in, drop out"  Enjoy your charge.

Prior review complained about slow charging. We didn't have an issue as we charged at 300 mi/hr…read more Lots of stalls and safe area to wait 30 mins.

I do recall charging at this location in the dim past, but I haven't noticed a working unoccupied…read morecharger at this Whole Foods in the last year and a half (any possibly longer). The EVgo App shows an unnamed level 2 charger that has been offline basically forever, plus two 50 kW chargers, one of which (HOLLY) has also been offline basically forever. The charger that does work -- OSCAR -- has a single CCS Combo cable that's typically occupied nonstop as well as a CHAdeMO cable that would be of no help to me (and is usually occupied anyway). More generally, at least half of the chargers at any EVgo location seem to be offline at any given time. For example, consider the current situation at El Cerrito Del Norte Plaza: OKSSANNA has an offline left side cable and currently a working unoccupied right side cable (yay!) FREDDIE and KAMAL are both offline LIZ and MONTY are both online and busy Thus there are five chargers (with ten cables), 2 1/2 of which are offline. Four of the five working cables are busy. If I were traveling somewhere and wanted to plan a stop along I-80, I'd be reluctant to choose any EVgo locations in the East Bay: it's not fun to have to wait for a charge in the middle of a trip.

Hard to use. Confusing and unclear instructions. Cut off after 15 minutes when it said I was on for…read morean hour session. Came back and didn't have enough juice to make an important meeting. Also charges an obscene $1 per kWh! This company is a joke.