We stopped in to have our bus looked at. We have been having a problem with the brakes. Josh looked…read moreat the bus, identified the problem, and fixed it in about 10 minutes. I recommend this place if you have a large truck or bus.

Just had Jay do a radio install on another one of my cars. He is extremely personable and…read moreprofessional, and his pricing is excellent. We dropped it off as scheduled, and he had it completed just 3 hours later. He gets my vote for top car radio guy!

Jay, the owner discounted my extra miles aaa charged! Now that's good business. I needed a tow…read morebecause my 3rd party alarm was malfunctioning killing the ignition! He removed the old one and installed a keyless entry K9 in just a couple hours. Jay has a great personality, very friendly over the phone and in person. He'll do right by you!

I couldn't be happier with my electrician, Jon from J. Malcolm, who installed my EV charger and…read moreenergy monitor. He was super professional, friendly, and clearly knew exactly what he was doing. I especially appreciated how patient he was in answering all my questions (and I had plenty!). The job was quick, clean, and everything works perfectly. Pricing was fair and honestly worth every penny--I felt I got excellent value for the quality of work done. If you're looking for someone reliable, knowledgeable, and genuinely nice--he's your guy. Highly recommend!

Needed service on my rv quickly and they got me right in and fully set up! Total confidence with…read morework. Great service

Recently had service done on my travel trailer in April of 2025…read more Very satisfied with the level of service at a reasonable price. Special shout out to Jeremy the service manager. He has an excellent understanding of the RV industry and communicated well. Thank you Manns RV!

I had a tight schedule to keep before I was leaving the state. Tom removed my windshield so I could…read morehave work done On my dashboard. The following day when I was supposed to pick up my car. The new windshield was not installed. When I called him and explained my situation. He replied with I really don't care what you do. I again asked when he would replace my windshield and he went off on me like a drunken sailor. Long story short, I like to support local businesses but in this case I had to use Safelite to finish the job. Tom is a unreliable volatile and angry man and I wouldn't use him to pump my gas.

Their name suits their business very well. They arrived when they said they would, did the job…read morequickly and took away all there trash. Couldnt ask for more

I absolutely love this place and recommend it to everyone who has a beetle. I have a 2000…read moreVolkswagen Beetle. Very few places will work on my car. I was taking my car to East Main Auto because they were close and worked on my car. They had no idea what they were doing and since I am a young girl who knows absolutely nothing about cars they kept replacing parts that didn't need to be replaced just because they were expensive. I paid 1500$+ there and they did not fix anything. The final time I went there they charged me 1000$+ and told me that they can't fix my car. Well, since they didn't fix anything that I needed my car broke one day. My transmission wouldn't change gears and was literally a bomb that was just building pressure and heat. I could only go 25 MPH! I heard about beetle bug from one of my friends and called him up and he took my car. The guy was very nice and read all my lights on my dashboard and told me exactly what was wrong. It was a Friday so I couldn't get my car fixed that night because they were closed on weekends. I left it there until Monday and beetle bug fixed it! It was a mass air flow sensor that needed to be replaced. That sensor fixed my turbo too that the other place claimed to be a break booster. Beetle bug also made sure other things were fixed too so I wouldn't have another problem like that. I also had a problem the other day as well. I was driving home from school and not even 5 minutes down the road my check engine light started blinking. I was freaking out but my dad suggested to try driving it at least to my house. I started driving and 10 seconds later the check engine light started blinking again and a burning rotten egg smell started coming from my car. I had to drive to the closest gas station that would take foreign cars and they told me they won't even read my light for another hour and a half. I called beetle bug and he told me to come in and he will do it right away. He told me if it was something major he wouldn't be able to fix it right then. I drove it there and he read my lights and found out it was just a coil pack. He put it as his first priority and fixed it in less than an hour. I cannot put into words how greatful I am for this place and I hope everyone goes to him. This place is my savior

My 2004 Golf was overheating at highway speeds. I searched for a good, local repair shop in my…read morearea using Yelp, which I've been using successfully for a couple of years but mostly to find restaurants. I found Beetle Bug III, specializing in VW with a single but glowing review from Jan L. On the strength of that review I took my car there for diagnosis and repair; I'm very glad I did. Tad listened to my description of the problem, asked some good questions then said that he suspected the plastic water pump impeller had broken. I asked him to check the brakes while he had the car. He called me later to confirm that was the problem. The repair was done and he called when the car was ready. When I picked up the car, he showed me the damaged impeller, he explained my brakes had about 5000 miles left on them and also pointed out that my front tires would need to be replaced soon. He concluded the transaction by stating that their work was guaranteed. Tad and his brother run an excellent shop; I highly recommend them. Tad does it again! The timing belt broke as I was driving to work on Friday morning. I called Tad and explained the problem, he was concerned that one of the systems powered by the belt might have seized to cause the failure and that it might be more than just a problem with the belt. I took my car to him after work on Friday expecting to have to leave it for a few days. When I arrived he came right out to look at the car; he took out the broken belt and checked all the pulleys, none appeared to be seized. He walked away saying he was going to see if he had a replacement belt in stock. He came back a few minutes later with a new belt in hand and some tools and proceeded to install it. A short time later he was done! It was the first time I had had my car repaired while I waited.

Took my car there last week for service I was told I needed six spark plugs replaced the charge was…read moregoing to be $630 for a complete job I paid advance picked up the car after five as agreed when I got the slip that was on top of the dash it said that only for spark plugs are replaced two of them they could not get out by charge me anyhow when I called the next morning they said it was a lot of work to do the job and that the price was still the same I now have to call the credit card company and fight with them I will never go back there again total rip off

I have a 14 year old Silverado that knights have done all the maintenance on . I go there because…read morethey are honest and dependable. They are the best kept secret of Southbridge. If you want it fixed right, bring it to Knights.

Sales are awesome I would recommend them to anyone!!!! I have bought my last 3 cars from them…read more Service is a different story. Will never use them again. The other day wife waited 2 hours for oil change with appointment. They said the brakes needed to be done. It would be a two hour job i've been waiting here since nine this morning .

My son called to make an appointment to bring his truck in for repairs. The service manager was…read morevery rude and unprofessional. Just because his truck was older and had a lot of miles, he wanted nothing to do with it. We will no longer go there for any reason and we will let our friends know of my son's experience.