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    Tesla

    2.8 (16 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

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    the battery had a 30% charge, which was enough to get us home, plus 200 free Supercharger miles.
    Supawat J.

    My car pickup was smooth and efficient. While there was a brief wait because of how busy it was, a quick chat with the front desk brought our representative to us. We thoroughly inspected the car, and it was absolutely flawless, inside and out. I was impressed by how fast the ordering and delivery process was. Plus, the car came with a 30% battery charge--plenty to get us home--and an added bonus of 200 free Supercharger miles!

    Rear right tire with no threads on just the inner side

    I'm deeply DISAPPOINTED with Tesla's service for my 2022 Model Y Performance (21,887 miles). I reported excessive inner-edge wear on the rear tires with exposed treads creating a safety hazard, while the front and outer rear tires remain fine. As an ASE Certified and I-CAR technician, I identified this as a likely factory alignment defect (negative camber, and Toe IN), but Tesla dismissed it as "road conditions" or "maintenance," refusing coverage under the 4-year/50,000-mile Basic Vehicle Limited Warranty. Their 30-day alignment warranty is unreasonable, as such defects only show AFTER thousands of miles. The service team, led by Tim (General Manager) and Julian (Shop Manager), upsold me 2 new tires and an alignment when I only wanted them to confirm that the factory alignment was out of spec, ignoring my video evidence and requests for escalation to upper management. Tim's lack of communication really baffled me as all he wanted to do is SELL the service. For a premium brand, Tesla's refusal to stand by their product or value customer expertise is unacceptable. I will not recommend the service center in Miami Gardens due to sketchy practices. I'll escalate further but advise others to steer clear.

    Leak after 2nd "fix"

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    2 months ago

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    24 days ago

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    10 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    10 months ago

    They take the time to provide excellent customer service, even if it involves showing the features on my car.

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    2 years ago

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    1 year ago

    not one Rep showed me the vehicle and after "recalls" of every single Tesla, I don't want one.

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    3 years ago

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    1 year ago

    We had our Appt at 5:00 and its 6:20 and still waiting, service is horrible here. These employees have lack of energized working habits!

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    1 year ago

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    2 years ago

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    2 years ago

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    Toyota of North Miami - Our brand new state of the art showroom!

    Toyota of North Miami

    (529 reviews)

    The customer service here with Sonel was excellent - above and beyond. His assistance was such an…read moreimportant part of resolving a complicated hybrid battery replacement on my Prius. He thoroughly explained the Toyota warranty on these costly parts. The mechanical work on my car was completed in a timely manner. I also want to note the exceptional ambience for customer care at this dealership. They provide very comfortable spaces for customers who are waiting during service including a "quiet" room work area and a snack bar. Definitely 5 stars‼

    Here's a strongly worded review that gets your point across while keeping it grounded as a personal…read moreexperience: I had an extremely disappointing and frustrating experience with North Miami Toyota, and I feel compelled to warn others. A family member of mine was sold a vehicle that should never have been put on the road. Not only was the car unsafe, but it was also significantly overpriced for its condition. What makes this even worse is the way the entire deal was handled--there was a clear lack of transparency and professionalism from start to finish. To add insult to injury, they failed to provide all the required paperwork, which is not just poor customer service--it raises serious concerns about compliance with legal obligations. Buying a car is supposed to be a straightforward and honest process, but this felt anything but that. This experience left us feeling taken advantage of and misled. I strongly urge anyone considering doing business here to proceed with extreme caution, ask plenty of questions, and double-check everything before signing anything. Trust is everything in this industry, and unfortunately, this dealership did not earn it.

    Volvo Cars North Miami - XC60 - Love it!

    Volvo Cars North Miami

    (166 reviews)

    I don't know who is in charge of this place, but they are literally the best. I had a really nice…read morecar leasing experience here, two leases in a row, nice price and terms, overall really like Volvo... but the icing on the cake is my recent experience with the service department. For some reason, I was having some issues with sensors in my car popping up on the dashboard. I took it in, they looked at it, quickly gave me a fresh loaner, brand new XC40 (man that thing is zippy!), and I was on my way. The new sensor delivery took longer than expected, this was around the holiday times, and Juan Mesa at customer service kept me updated perfectly. He expected quicker turnaround, told me the bad news when there was a delay, didn't sugar coat it, and just kept me up to date. We are getting the car back today, and I don't know if I explained it properly, but Juan's overall demeanor and just being on top if it was refreshing, as most companies aren't like that these days!!! Anyways, highly recommend Volvo N. Miami and Juan Mesa. Thank you!!!

    purchased a used car from this dealership, was told it passed a 30 point inspection. it was all…read morelies! I overpaid for this used fiat, but I thought it will be worth it getting what I want! first week, car is in the shop for an oil leak and parking lights don't work...$1000.00 more dollars! second week back in the shop for another oil leak another 1800.00, last week in the shop again and this time it's the water pump at another 1000k. for the 45 days I have owned this car I have driven it 5 times! This dealership is all scam artist!!

    Autonation Ford

    Autonation Ford

    (164 reviews)

    After searching for a vehicle for almost two years and visiting multiple dealerships, I can…read moreconfidently say that my experience with AutoNation ford Miami was the one that finally kind of restored my trust in the car buying process. Luis went above and beyond to make sure everything was handled properly. He found me the exact vehicle I wanted even though it wasn't available at their location and secured an even better one from another dealership. He ensured the vehicle was delivered in a timely manner and stayed involved throughout the entire process. I was a tough cookie to deal with after dealing with some non transparent dealerships, including AutoNation Ford Bradenton. I had my guard up and gave no room for mistakes, lack of transparency, or additional add ons. I truly appreciated how Luis understood that and didn't waste my time. He also acted as a third eye, carefully reviewing the documents and making sure everything was complete and accurate. That level of attention to detail gave me peace of mind. If you're looking for a dealership that values professionalism. I highly recommend the AutoNation Miami team, especially Luis. Please avoid the Bradenton location. Thank you, to this team finally making this happen. Tips: - Avoid add ons - Make sure to get everything in writing or email.ex: vehicle delivery date. - review all contract carefully. - Check all documentation spellin, address.

    Serviced my F150 to include an oil change and tire repair a few days ago. Easy appointment…read morescheduling, outstanding service and communication between the Service Department and the customer. Efficient, expedient and well experienced staff at this AutoNation Ford dealer.

    North Miami Mitsubishi

    North Miami Mitsubishi

    (129 reviews)

    My spouse and I decorated the car! Our manager was Andrew,…read morehe helped to quickly arrange all the documents so that we went home on a new car. The waiting time passed very quickly and not noticeably, it was pleasant to meet such sympathetic people.

    1 star review: Extremely Dishonest Dealership: Lied About Service History and Tried to Sell an…read moreUnsafe Vehicle I recently had a very disappointing and frustrating experience at North Miami Mitsubishi while trying to purchase a used 2020 Tesla Model X. I was already pre-approved for financing and specifically asked about the car's full service history before making the hour long drive from Florida City. In the morning, I was told "no problem" the car had been serviced, and the history would be easy to provide. Jose (the manager) even called later to reassure me they were pulling it and it would take no time. Then Andre (the sales rep) texted the same assurances and we scheduled a test drive time in the evening. I made it clear I didn't want to waste time driving that far if the info wasn't ready. While I was already on my way, they suddenly said the service manager had left for the day and no one else knew where the records were. They told me "not to worry" because the car was "good," so I continued to the dealership. Big mistake. When I arrived, there was a burning smell coming from the vehicle. Despite that red flag, Andre kept insisting the car was in good shape, so I went ahead with the test drive. What I discovered was alarming: serious brake issues, alignment problems, worn control arm bushings, bad ball joints or faulty half-shafts causing heavy vibrations during acceleration, and to top it, malfunctioning falcon wing doors. The burning smell got much worse after the drive likely the brakes overheating or failing. This car was clearly not safe to drive. Andre took notes on everything and promised to call me the next day with more information. Instead, I got a call saying the manager decided the car would be sold "as is" with zero repairs or fixes. Of course, I walked away without buying it. What angers me most is the blatant dishonesty about the service history. Any competent mechanic or inspection would have caught these major mechanical problems, yet the dealership seemed to be actively hiding them by dodging the records and downplaying the issues. They wasted my entire evening on what felt like a bait and switch tactic. My strong advice to anyone: Do NOT go to test drive a used car at North Miami Mitsubishi unless they have the complete service history in hand and are willing to provide it upfront. Save yourself the time, frustration, and potential safety risk. This place has lost all credibility with me, stay far away.

    Tesla - car_dealers - Updated May 2026

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