Their billing is very aggressive. FREE annual wellness appointment usually results in an…read moreadditional charged visit. "Long Visit" charge is also being used so check your time. Recent changes in practice seems to put business/financial considerations first. We have been with Ballanger location a long time but as they change, we may have to change also.

I've been a patient with FPCA since 2002, but recent changes they've made in their billing have…read morepushed me to leave. After my routine annual physical (which is 100% covered by my insurance BC&BS) I was sent a bill for $210. I pulled the bill from their portal and there was no detail as to what the charge was for. I contacted FPCA via their portal and asked for a detailed bill which took a couple of tries. After reviewing the billing, I still couldn't understand why I had a bill for my annual physical which is 100% covered. So, I spoke with someone in FPCA billing, and I was told that since a regular prescription I take every day was refilled during my visit, this constituted as an additional visit. In all the years I have been going to them, I have never been billed for an extra visit for the doctor entering a prescription refill for me, and I wasn't told during the visit that I would be charged for two visits. I find this HIGHLY DECEPTIVE. I cannot recommend FPCA and I will be looking for another provider outside of FPCA.

I saw Chris Haas at Menocal Family Practice for the first time two weeks ago. I was amazed at how…read morewell I was treated there. The ENTIRE staff was thorough and professional while remaining warm. I had a lot of questions and many concerns. I haven't had insurance for a few years and because of that, I let had some issues go. Chris never rushed me, answered all of my questions and made me feel confident that he would work with me until I felt better. I had such a great experience that I have already referred friends to the practice.

I'm very disappointed with how my visit was handled today, June 13th 2026. Earlier this month, I…read morecalled the office and was told that Saturday visits were walk‑in only from 8 AM to 12 PM. Based on that information, I canceled my June 11th appointment so I could come in on June 13th for two important referrals. When I arrived a little after 10 AM, I was told walk‑ins were no longer accepted after 10, something that was never mentioned on the phone and is not listed on the website. What made this even more frustrating is that other walk‑ins who arrived at the same time or after me were checked in without an issue. The mixed messages and inconsistent treatment were extremely disappointing, especially when this visit was important for my ongoing care. Clear communication matters, and patients rely on accurate information to make decisions about their health.

Dr Lerner is a sweetheart! Kind, compassionate, sincere, thorough and genuine! Love him. He has…read morebeen my doctor for over 20 years!!! Always calls me back and the staff is awesome!!!! You

Dr. Michael Lerner is retired, but is a top notch Dr. who truly cared about his patients. I went to…read morehim for many years. The practice has gone waaay downhill since he left. They fail to realize that the patients are the customers who pay their salary. No compassion. Very frustrating!

If I could give negative stars I would! Sheila will try to sell you everything and anything. She…read morecares about making a dollar, not about quality or her "patients". I was charged for a service I did not receive. In fact, I canceled 30 days in advance and requested a refund. I'm not talking a couple of hundred, this is almost $5k where she refused to return. In fact, she offered other services in lieu because "she just doesn't give refunds".

Marianna is the best! My mom, sister and I have followed her from her last location. We love her!…read more Great office vibe, easy to schedule and great results. Highly recommend!

Outstanding care. Always great service, always on time and gentle. I I have been his patient for…read moreover3 years.

Dr Rohrer is very good. He gives you his honest opinion on what it is that you need. He does not…read morecharge you if he does not believe is going to work. He also tells you not to do the treatment if it is not needed. He takes the time to meet. He spends the necessary time to find the right solution to the problem, and make you feel very comfortable with what treatment is needed. I highly recommend Dr Rohrer. I am happy with my results. Thank you Dr. Grettell Delcid

Dr. Tyra Kane was phenomenal, she is so incredibly caring, understanding, and truly encompasses the…read moreresponsibilities of a great physician. She has been my doctor for a couple of years and has helped treat my ADD, depression, and anxiety.

I arrive early for my 11:30 appointment and it takes them some time to get me checked in. It's…read moreclear they're training someone whose never worked in a doctor's office before. No mention of them running off schedule at that time. I sit in the waiting room for 30 minutes during which only one other patient is taken back. Troubling. The other woman who was waiting before me asks the nurse if she'll be able to make the appointment she has scheduled this afternoon. I overhear her say she won't take her back for 20 minutes. So this woman won't be seen until 12:20 for her 11:15 appointment and not so much as an apology. Rude. She's more patient that I am. I go to the front desk where they tell me -- after waiting for 30 minutes already -- that I would have to wait 40 more to be seen. Again, without so much as an apology. I've waited for this doctor before, but this was the last straw. I'll be finding myself a new PCP thank you very much. TL;dr: she might be a good doc but her office staff leaves much to be desired and lack of consideration for my time is unacceptable.

I have NEVER had an issue here. I have always been able to see the doctor within 2-5 min of my…read moreappointment time. The doctor that I see is VERY thorough and never rushes through my concerns. The front desk staff could use some work, but they are not why I come to this location. I also have noticed that the nicer you are to them, the nicer they are to you (IJS).

I have been waiting for 2 months to get a call back on a test that I don't believe they correctly…read moreordered.

I have been a patient of Frederick Primary Care Associates/ Dr Juliano for sometime. Frederick…read morePrimary Care front desk, nurses, and Drs always takes time to insure all my questions are answered, medical concerns addressed. They are very thorough during their examinations! I fully trust their advice on recommended specialists I need to see, medications I need to take or any type of medical procedure needed to address a health concern. When a trip to the ER is needed, Frederick Primary Care is always the first to call me to see how I am doing. They always seem to know more about whats going on with me then I do. I could not ask for a better health care provider! Thank you for the quality service you have provided me and my family over the years!

He is a kind doctor, tries to cheer you up and likes to joke . April is an awesome nurse.read more

I have been going for years even when I moved and my oldest son stayed behind.....they still took…read morecare of us until we found someone and my son even though they didn't have too.....great dr that knows when you tell him what's going on immediately....not many dr's know exactly what is wrong just by talking to you......always happy to see you and is very active in his community.....