This is a very frustrating Tesco, it's well laid out and is thoughtfully dividend into different sections, selling quite a lot of different items considering it's not an Extra store. It also has an online order pick up point which is handy.
The main problem with it though which really winds me up whenever I go there is the self-service checkouts, they have 6 which are divided into groups of 4 and 2. So you have two queues, one for each section. For some reason in this store people take absolutely ages to go through them, so there's always a huge queue, or two huge queues to be precise. Added to this that the staff seem to wander off whenever they feel like it, so once someone jams their machine they're just stood there for ages with no assistance, and meanwhile the queues get longer.
One morning all four people in the section had jammed their machines and the attendant had wondered off somewhere, so we were all left standing there like idiots with nothing we could do. I don't think Tesco understands how frustrating this is, and it seems to show a real lack of respect for their customes. It's not easy to see why they have so few of the machines, the Sainsbury's at Stratford is much smaller and has around 3 times as many, sensibly with only one queue so that you don't get annoyed watching the queue next to you going faster.
Every time I've been to this Tesco this has been a cause of major annoyance, so I do try to avoid the place. read more