The check out assistant was extremely rude. It ruined my visit to the store. She had no self…read morereflection. Extremely disappointed.

Shocked by the way I was treated in store by a customer service assistant. I paid for my shopping…read moreat the self service and thought it was a bit expensive so on checking my receipt discovered I had been charged for a jogging suit at £16 which I did not buy. Before leaving the till area I pointed this out to the girls on duty and was told to go to customer service for a refund. Walked straight over which must have taken about 3 minutes. Customer service assistant said that's strange but left and went to speak to someone else. After waiting for about 5 minutes I went over to her and she was with security going through the cameras!! I asked why and was told she was just doing her job. If she had checked the time on my receipt she would have known I didn't have time to leave the store and come back in. Or if she spoke to the girls at the self service are she would have known I pointed out the mistake to them before leaving the area. After a while she said come over and I will refund your money, didn't say a word to me and I asked if she knew what happened and she said NO!! I said it would be nice to get an apology for being treated like a shop lifter and again I was told she was just doing her job!! On getting home a friend said check your receipt against your shopping and it turns out the roast beef slices I bought came up as a jogging suit. So if customer service assistant had checked my shopping she would have seen what happened, a mix up with bar codes. So I was treated badly due to a Tesco error. Customer service is appalling.

Avoid the elderly workers, the dial a husband crowd, everything in the shop is as fair as fair…read moregoes, however the manager is brutally incompetent, I am looking for a guard they had who "squared up" to me, unfortunately the main employee is often hiding behind a desk, other than that I have no complaints nor do I feel, does anyone, just don't be afraid to put the staff in their place.

OK, good staff but there is one who talks to you like garbage, name tag Joe, avoid him. He's in…read morenecessarily rude

Great shop great staff always get m Stuff in for me and…read moregreat prices and have everything I need

Terrible shop! food…read moreexpired for months hardly anything in the store!!! looking at meats ect you would not buy anything in there! disgusting shop!

I called to ask if they had a product and he just said 'tomorrow' and put the phone down. I called…read moreagain and said i was looking for a product and he said call at 5pm. I said that i wouldnt be calling then and then he laughed and said 'welcome'. very bad customer service. Really disappointing!!