My son had been receiving OT services with MeBe for several years. MeBe has staffing issues and…read morearen't able to retain good providers. For the last few years my son switched 3 therapists. In August 2025, he stopped receiving OT services as MeBe lost 3 OT providers at the same time. He was placed on waitlist until MeBe hires a new provider. Three months later he was discharged from OT services without opportunity to discuss this decision. If you want your child to received continues services, MeBe is not the right place for it.

Despite the important work being done in the ABA field, the company consistently fails to support…read moreits employees in meaningful or sustainable ways. One of the most concerning issues is the lack of communication and transparency. Employees often receive no notice when clients cancel sessions, resulting in wasted trips and unpaid time. In such cases, you're either told to clean the facility (an unreasonable expectation outside the role of a Behavior Technician) or you're abruptly reassigned to cover another BT's session without context or consent. The pay is among the lowest in the ABA field, especially when weighed against the emotional and physical demands of the job. The work environment is poorly maintained, with cleanliness being a recurring problem. The facility does NOT look like those posted online. The children's bathrooms and common areas are often unsanitary, raising valid concerns about hygiene, safety, and the general quality of care. A particularly troubling practice is the use of personal items like wipes brought in for one child that get used on other children, without the caregiver's knowledge. Additionally, BTs are often left in the dark about health-related issues like lice until after the situation is already "handled," which puts both staff and other clients at risk. Unsurprisingly, the company suffers from a very high turnover rate, which reflects the broader issues within the organization and further destabilizes the workplace. Overall, they show little regard for employee well-being, professional development, or proper client care. Even by looking at the reviews the only 5 star reviews are for speech therapists, not from the work being done!

Tried reaching out through the website and by phone. No one ever called back . Very disappointed …read more Will not recommend .

Hein Speech therapy is a 5 star speech pathology center! Mr. Hein worked with our son in a kind,…read moreloving, and fun way to improve his speech. Our son progressed very well with his guidance. Not all speech therapists will give you the same results, after finding Hein Speech therapy we were very happy with the results and would never go anywhere else.

I honestly can not give Milestone Pediatric Therapy & their fantastic team enough praise! My son…read moresaw Miss Emily & Mary for speech therapy for around 3+ months. We find them through an approved list from our insurance carrier, Kaiser. The office is clean, & check in process was some of the smoothest I have ever experienced. No shoes are allowed once you cross out of the waiting room. The front desk ladies are friendly & really got to know my son in such a short amount of time. They always knew he wanted to show them whatever toy he brought for the day & there was always a sticker he enjoyed getting they'd let him pick out. Payments were automatic and I never had any issues there. Within one session with both ladies, we were able to get him using words we knew he had in there-they just helped him bring them to life. My son & I were both bummed when we ended services due to him starting preschool & getting the services while there. Emily really grew on him. He would absolutely light up seeing both ladies. My son, his attitude, behavior, and speech all elevated by coming to Milestone. The absolute patience the staff has is incredible. My son had a couple sessions of occupational therapy and we absolutely loved our therapist as well. I felt included in each of his sessions with all the ladies & there was something we worked on each week to improve the next. My son went from saying a handful of words to now speaking sentences. We game together and he fully understands that we need to take turns. Started off as a super worried mama, and left confident that we would be more than okay. Thank you, thank you, thank you again to Milestone. LOTS of parking & super easy to find. Delicious cafe not far from the entrance!

This review is for the scheduling and billing department and not the physical therapists…read more Poorly trained personnel on insurance claim and following up on patients when there is a doctor referral. I waited about 3 weeks for the clinic to contact me after our pediatrician put in a referral to see PT for my childs torticolis. When I did not hear back I called the office, the first lady said she could not find any referrals then I spoke to a second person that said the paper work sent over was incorrect. I told her since this is a time sensitive issue to go ahead and put me in as a private pay so at least we can start the evaluation and make future appts if needed. Made an appt for an evaluation, only to be called by another personnel to cancel the appt because they are not able to figure out if they are contracted with my insurance. I told them I would still want to come in for the evaluation since its already been over a month and I would pay as private pay until insurance is sorted out. I ended up seeing Miss Paige and Miss Hannah. Both are great PTs and did help improving omy childs torticolis. I ended up using 6 or 7 appointments, 3 months had passed and each time they wanted to cancel my appt because they couldnt figure out insurance coverage. Long story short I finally had to email all the claims and what my insurance had cover and my copays that I had paid for them to finally realize what was happening. Insurance companies suck I get it. I deal with them on a daily basis at my job. But not having trained personnel to deal with the insurance complexities is not acceptable in the health care industry.

Absolutely loved this place. My baby was referred to PT with Tracey at 4 months old, and I was a…read morelittle nervous at first. From the moment we walked in, Lerma greeted us at the front desk warmly and immediately made us feel comfortable and cared for. She truly went above and beyond to create such a welcoming environment. Working with Tracey has been one of the best experiences. She guided us through every stage of development with so much patience and kindness even when he would cry on his bad days. She not only helped my baby make amazing progress, but also taught us helpful techniques and exercises we could do at home to support my baby's development. Thanks to their care my baby officially graduated at 9 months! We are so grateful for the time we spent here. I can't recommend them enough a 100/10 experience!

Our son has been attending OT and PT here for two years now. We've been very happy with the…read moreservices provided. He's had skilled occupational therapists (he's on his second because his first left a couple of months ago). He has grown so much in both PT and OT! The office staff are also absolutely lovely--keeping in touch and letting us know if a therapist is out, etc. I am happy to have found PT in Motion in order to help my son grow and develop. Thanks for all that you do for us...Lorma, Lyndsey, Cynthia and Val. We appreciate you!!

Clean and nice office. Staff as super helpful and really helped my child. My son's therapist did a…read moregreat job with him and he always likes going. We had services either for more than a year and my son improved a lot.

People that work at In Stepps don't have knowledge or experience, not even the manager, no one…read more It's a waste of time going with the ABA Agency..

AFTER 6 MONTHS OF NOT BEING A CUSTOMER, THIS COMPANY SUDDENLY SENT US A HUGE BILL -- TWO WEEKS…read moreBEFORE CHRISTMAS. Instead of blindly paying it, I did what everyone should do -- I CALLED. And guess what? THE BILL IS NOT EVEN CORRECT. I OWE ABSOLUTELY NOTHING. Those words came directly from the same office that sent it out. They "automatically charge" every visit... so explain how a bill magically appears SIX MONTHS LATER when my son hasn't been a patient at all. I asked for the medical biller to call me. I'm still waiting. Apparently, I'm supposed to stop my job and wait around because they made a mistake. THIS IS NOT AN ACCIDENT. My son hasn't been seen there in over six months. Sending a massive bill right before Christmas feels DELIBERATE. I WILL be filing a complaint with the BBB. Double-check your bills. Ask questions. Don't let companies intimidate you into paying money you do NOT owe.

We came to them for my little one's suspected Apraxia. A few sessions in, they met with me during…read moreone of the scheduled sessions, challenging what most SLP has diagnosed. Their conclusion is they will not treat it as such until he's met a minimum of 100 words. Regular speech therapy does not work with kids with Apraxia, so against everyone's assessment they will not treat him for the very thing that we went to them for...we immediately stopped going.

This program is run by speech therapists. Janet is amazing. Very friendly, understanding, super…read morenice and extra patient. I was impressed with her and the program.

We took our then third grader to Social Communications a few years ago. Of all of the…read moreinterventions that we have sought for him--he had social delays from ADHD--this was the most helpful. The therapists are creative and kind.

My son has speech therapy here with SLP Jessica Spiegler... " she is AMAZING"Typically, my son…read moredoesn't really prefer going to speech but he lights up the moment we get to the area to see her. She is perfect for him, we absolutely LOVE her and the relationship they quickly built!!!!!! It's typically challenging to find him a good match since he uses ASL "she knows signs" . I'm already seeing improvement with him using his ASL spontaneously. I should mention that he's probably had in the last 10 years over 20 different SLPs over 5 different offices/companies and hands down. This has been the very best place for him. Thank you OAS center for working with kiddos like my son, to improve the quality of their life....

Where do I begin? I came to this clinic needing special therapy services for a child with autism…read moreand 1 time 5 years ago there was a good therapist employed there that worked with our child. The owners bio made me think that this was a stand up place with integrity and values. I emailed for weeks trying to setup an appointment with any therapist- occupational, speech, adaptive physical education etc. The owner kept giving me the run around- I genuinely thought he was working hard to help me find resources. Then, a school nurse appears to assess my son- from this company! Turns out she didn't even know how to conduct a nurse assesment, didn't know how to write a proper report, and had very little professional knowledge, nevermind integrity. I now realize this is one of those exploitive therapy clinics that's not actually interested in ethically treating special needs children. So disappointing given the needs that exist and the potential this place had. Would not trust this center with any kind of evaluations or treatments. Beware. Also everyone should know that you can file a UCP complaint against this company or any employees of it that you work with who engage in unethical practices. You might think since it's a private company you can't do that, but they are given public taxpayer funds to operate and therefore are subject to the same procedures as if a direct employee of the school. Feel free to reach out if you are unfamiliar on how to file a complaint. Parents must keep charters and those working with special needs accountable.

We are beyond grateful for the OT our child receives by Yashi (she's the best) . From the moment…read morehe started, it was clear how special these sessions would become to him. He genuinely looks forward to every class, and seeing his excitement and joy walking in says more than words ever could. The impact on his development has been incredible. We've seen growth not only in his sensory regulation and skills, but also in his confidence, engagement, and overall happiness. Every session is thoughtfully guided with patience, care, and a true understanding of who he is as an individual. We appreciate her more than we can fully express. Anyone who brings this much happiness, comfort, and progress into our child's life will always have a place in our hearts. We feel incredibly lucky to have found someone who cares so deeply and makes such a meaningful difference in our child's journey.

We've had such a wonderful experience with Gina C. at Radiant Kids Therapy. Gina truly listens to…read moreparents' concerns and takes the time to set clear, realistic expectations, which immediately made us feel supported and confident in our son's care. What really sets Gina apart is her patient-led approach. She meets my son where he is and adjusts each session based on his needs in the moment. Gina is incredibly compassionate, sweet, and attentive to cues. When my son becomes overwhelmed and needs space--sometimes even needing to step into a quiet corner--Gina recognizes this right away and adapts without pressure. That flexibility and understanding helped her build real trust with him. Because Gina listens, observes, and adjusts so thoughtfully, our son feels safe and respected during sessions, and that has made a huge difference in his progress. She is a fantastic representative of Radiant Kids Therapy, and I highly recommend her to any family looking for a caring, patient, and child-centered speech therapist.

I was a bit skeptical about a tele physical therapy session, having never done one before. However,…read moreafter undergoing one today I'm now a believer! My physical therapist, Dianna Noonan, was very knowledgeable and thorough in explaining and demonstrating the pt exercises, and the rationale behind them. I feel a lot more comfortable and confident in my rehabilitation from a total knee replacement surgery.

Just incredible! Mark Castello is a legend. Mark has given me hope. The care that he provides is…read moreunbelievable. I have been getting body work for over 50 years. Mark is at the top of the Physical Therapy Treatment Pyramid. After receiving treatments from dozens and dozens of providers throughout my life; Mark Costello is Number One. The Best Ever!!!