Katie, the manager responded to my yelp comments. My review is very accurate and fair. I'm not one…read moreto do this on yelp. But the treatment that I received was just lousy. No, they didn't have one item they messed up on. There were several that were not accurate. They were not handled correctly. She also did not want to produce cashed checks, saying they didn't have them only to produce them later. Beware

Great service! Good recommendations and helpful staff, but not pushy on the sale! A personable and…read morehelpful owner and staff. Quick turnaround on the ring pricing info! Beautiful authentic jewelry. A bit pricey, but certainly worth it for the authenticity and quality.

Talley Jewry is the best! Always professional, trustworthy, helpful and kind! Beautiful jewelry!read more

Great service and caring for their customer and their needs. Amber is and has been been…read moreprofessional, always friendly, and accommodating to answering any questions

Really enjoyed my visit here. It's a mixed bag as some vendors have true antiques, some have…read morecollectibles, some have furniture, some have whatever. Given that they have a lot of floor space, it will take you a while to go through everything. Some of the booths have pretty good discounts. The thing that struck me most is that the ladies working behind the counter were very efficient and on point.

Nice selection of and variety of antique and vintage items. Well maintained. Have visited and…read morepurchased items multiple times and will visit again.

Lived nearby forever but didn't need to use this business until recently, when I needed to have…read moreexpansion watchbands replaced and resized. The woman who waited on me was amazing, and the bands are sturdy and fit snugly on my tiny wrist. Would definitely go back again for further services and to possibly buy a piece or two.

I've been Goin here [University Blvd] Since I Was A Child. This Is A God Fearing Family Business…read more Ramon Jr., Myra and Nari Are Amazing, Courtesy, Kindness and Friendly...

Super cute spot . Good prices and they always have great finds here . Staff is friendly .read more

My favorite thrift store in the DMV area with a mission to serve the community by providing…read moreaffordable goods and making a positive impact on the lives of those in need. Needful Things works with a nonprofit organization, The Hero Academy, to train service dogs for veterans with PTSD and first responders. This was the first thrift store I went to in Fredricksburg. I chose it because it had the best reviews among all the thrift shops I had looked over in the area. Immediately I was welcomed by a lovely labradoodle dog named Stitch when entering the shop. The staff there were friendly and very professional. This small thrift store has the best prices and displays I have seen since I moved here a few years ago. The Christmas room displays were eyecatching as well as the 40% discounts for Christmas items. I bought a vintage bracelet with dangling good luck charms - too hard to resist with a fair price. Lady's tops and shirts were only $1.75. Sleeping gowns & slips were only $1.75. I purchased a some new stationary, Christmas card set, and clothing with my bracelet. Definitely revisiting this shop in the future.

Do Not, I repeat, Do Not use this man!!! He is a conman and a ripoff artist. I have filed a police…read morereport for theft on him for not giving me my money or returning my goods to sell somewhere else and now I'm having to hire a lawyer to get my families things back or the money equal to what he has taken from me. This was supposed to be a simple down size for me so my son and daughter didn't have to do it when I was gone. I was intending on putting the money in trust for my daughter because she is handicap, but instead all my family valuables and antiques are stolen from me. Donna H.

If I could, I would give zero stars to this charlatan. As executor of an estate, I signed a…read morelegally binding agreement with Mark's Estate & Salvage to consign a documented inventory of items. Once the items were in his possession, he became vague and cagey about what items had actually sold. When pressed, he did state that some books had sold, but that he could not send a commission check immediately because he had bills to pay, despite agreeing that he owed us the funds. We finally received a small check, but never received any type of account detailing what was sold. After many months, we asked for a status update of the remaining items and all we received was a text message stating that they had been donated as they did not sell. Please beware when dealing with this individual.

If you are considering working with this business after the death of a loved one, please carefully…read moreconsider other options. I had a very difficult time with this business on a number of levels. I would never entrust them with anything again. Consider the amount of time you have to deal with your family home and the level of emotions you attach to family belongings. Don't make a quick decision if there is no need. Remember that businesses set up around death leverage your sentimentality. If a vendor is going to take ~half of what your possessions yield, you might be better off giving your items to family, donating to non-profits, or consigning. Do not believe anyone who pretends to be doing you a big favor; you're handing over valued possessions for far less than what they are worth; he wouldn't be doing the work if it didn't yield large profit. Look at the online history of different auctions the vendor has held. Really check out the details. Don't assume an estate sale person has a big reach amongst collectors; I actually ended up meeting a few people who purchased items from our estate sale and I was told that the people they routinely see at Gates sales are people who purchase for quick resale, including those who buy jewelry and sell it by the gram to "melters"; not collectors. They also told me that the home of a widowed woman who kept a nice home is a "dream" scenario for this business. We'd hope most things would go to people who would love them, and we definitely did not think that items would be removed from our home and sold without our permission. Toward the end of the auction timeline when not much had happened in the way of marketing or outreach from what I could tell, nor were the bids very high, I contacted Gates and he told me that only the last three hours of the online auction matter, so remember that. Protect yourself contractually, do not put up with a nebulous contract. Ask for exact start and end dates. Do not let the vendor know you are running out of time and would really like him to handle the job. Beyond the insulting percentage he will take from the proceeds, he might also add a staging fee late in the conversation. Have attorney review the contract prior to signing (obviously). Our sale dragged on and the owner and his employees had 3+ months access to our home. I was in on the West Coast and the neighbors and cameras kept me posted, Gates did not. I do not feel that the owner adhered to agreed upon start dates, and then we were stuck in the SIP situation. I did notice he got another gig during that time, so he prioritized that, but he should have let me know. Between the start of the agreement and the end date of the sale more than 3.5 months elapsed. I also feel that there was some disorganization on the part of the vendor; he listed the incorrect county for the online estate sale; probably causing some people not to bid. When Gates finally posted the items online he did not tell me; I found it via search. He had a number of items listed that I specifically asked him to exclude from the sale. My real estate agent and I also had several emails and texts go unanswered over the course of this time. When responding Gates was snide and rude, including sad attempts at condescending. He unnecessarily told me that one of the purchasers had thrown away some of my Mom's things when he brought the items home. When you've lost a parent you don't need that pettiness. Some items were inaccurately described; e.g, inaccurate artist name, some items were not added to the online auction. Crystal glasses were broken and he said "they were that way in the cabinet" which is highly unlikely given that everything was photographed for insurance purposes on the last day we were in the house and there were no broken glasses in our china cabinet. Other negatives: they allowed our verizon equipment to be taken by the person who purchased the tv. Gates brought in a number of broken down furniture items into our home without telling me first and put them in the auction (he used those items as leading items in the auction, and then listed a second time on the last page of items; in our opinion, working harder for the consignor's items than our own). When I asked the vendor about this he said that the consignor of those items was an attorney, which, I suppose was a clumsy attempt at intimidation. I was going to just try to forget this awful experience, but then I discovered that a woman who worked for Gates was selling some of our belongings on her social media (without my permission) prior to our estate sale and at 100% profit for herself. This is the worst vendor experience I have ever had; and definitely the worst business aspect of dealing with my Mother's estate. The level of disrespect was stunning to me. I have no doubt Gates will attempt to vilify me as he has with others who left poor reviews. Have at it. My documentation is solid.

Completely unorganized, unprofessional, and rude. I will never do business with this company again…read more I had a terrible experience with Gates Estates. I purchased a sofa from an estate sale that they ran, and hired the movers they recommended to move the sofa from Woodlake to my home in Henrico. When the movers dropped off the sofa we discovered that one of the cushions didn't fit the sofa and actually belonged to a matching chair (that I did not purchase). The movers said that an employee of Gates Estates had confirmed with them all the items that were loaded onto their truck. Since this was no fault of the movers, I had to drive from my home in Henrico to Woodlake in order to exchange the cushions (1 hour round trip). Upon arrival at the estate sale I received no apology (or thank you for returning the cushion). I asked for a refund of the bid premium (which was $29.06) in order to partially cover for their mistake which resulted in an hour missed from work and the cost of gas. Mr. Gates refused to admit his employee had made a mistake. He condescendingly offered $15 "out of his own pocket" to make things right. I think the full $29.06 refund was not unreasonable as he had still made over $200 on this sale. The money isn't even what I'm angry about--it is the principle of the matter. Mr. Gates should be able to own up to his mistakes and treat his customers with respect.