I was looking for a new battery replace for my g-shock watches. I wanted to adventure off and give…read moremy business somewhere local. I did a google search and Yelp search. Fredericksburg jeweler popped up. So I made a call and asked if they did battery replacement on G SHOCK watches. He said yes! So, I went downtown and went to look for parking. It was hard to find parking downtown, it's busy and I suggest park down near the river. Near the river has more parking availability. So I went into the shop, it small but the owner seem nice and accommodating. He gave me 50 percent off on the battery replacement so I got a great deal! I highly suggest coming here!!!

They're always polite, always friendly, always helpful and always accommodating. I can't recommend…read morethem enough and when I see a bad review about them I wonder what the problem was with the person leaving the review because it certainly is hard to believe it's this business they're fantastic. Highly recommended!

I took a 22k gold chain and 22k bracelet to switch the clasps on it, the man said he can do it and…read morewithin an hour. I was so happy to wait for them. He said to go walk around the mall. I came back to pick them up only to find that he has switched my 18k gold clasp with a cheaper and claimed that was an original. I argued with him because I have the original in the picture I took before I handed to him and he still said it was the original, he had just switched and did not replace with the lighter clasp. I am not sure what to do here - only need to leave a bad review.

I went to Spotsylvania Towne Centre and out of all the jewelry stores just one... "Diamond…read moreConcepts" was able to change a watch band. The watch has a particular shape but changing the band it's not as different as any other regular watch. I explained this in different jewelry stores that they just needed to pull the pins but nobody was willing to do that, not even trying. Rebecca from "Diamond Concepts" was truly willing to help. I do appreciate very much her empathy, she took the time to listen to me, I shared with her the sentimental value of this watch and her actitud was like... don't say more, she grabbed the tool box and did what she does best... care for her customers. She did not disappoint me, diligently, carefully, she fixed the watch! I just wanted Rebecca to know that I'm thankful with her and happy to find a place where I feel that I can trust them!

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

Quick, easy and professional service. I stopped in to get my watch battery replaced. It took about…read more3 minutes from start to finish and cost $19 (with taxes). The jewelry itself that they were selling looked ok, nothing really wowed me. Overall I would recommend them for their services.

Vic has been my go-to clock repair man for 12 years that I lived in Fauquier. he fixed my 1951…read moreGerman coo-coo, restoring it to perfect condition. It's been ticking now for over 14 years! plus Vic repaired a German Black Forest Owl clock I bought in Germany. My cat pulled the weights and the clock smashed to the floor. It was awful. what a mess. Now, I can't even tell where the broken pieces were repaired. it was a bad crash onto a wooden floor. Now the clock is still happily ticking.

Friends recommended Golden N Times for a place I could take my gold necklace that I had recently…read morebroken to have it repaired. The owner, Vic McCoy, took the necklace and put it in a small plastic bag and stapled a ticket to one of the shop's cards and gave it to me. I saw Vic put my necklace in that little bag in June and I haven't seen it since and this is August. Vic keeps giving me excuses every time I go in which has been about once a week. Vic has a hard time telling the truth. If he lost my necklace, he just needs to say so. This has been very troubling for me. Vic can be rude and not truthful so I would advise anyone thinking about going there to not take anything there. I wish I hadn't.

If you're in the market for watches, jewelry, or something truly unique and special, Crown Jewelers…read moreis the place to go. Located in historic Fredericksburg, this shop offers a great mix of quality pieces and a welcoming experience. Justin is personable, professional, and very knowledgeable nothing like the typical pushy salesperson. He takes the time to listen and makes thoughtful recommendations based on what you're actually looking for. The service is top-notch. While they are no longer an authorized Rolex dealer, they do carry Longines watches, along with a beautiful selection of estate jewelry. They regularly host estate jewelry events, which are definitely worth attending if you're looking for one-of-a-kind pieces rather than mass-produced items. I also love that they support local talent, they carry a great selection of jewelry from local designers. Everyone who works there is incredibly kind, and their gift-wrapping is excellent. Make a day of visiting Crown Jewelers and exploring other local businesses in historic Fredericksburg. Highly recommend!

I entrusted this jeweler with four custom rings made from my late mother's diamonds for her four…read moregranddaughters. A few years later, one ring lost its diamond. Thankfully, we found it and brought it back to the same jeweler for repair. Three days after picking it up, the head of the ring detached and the diamond was lost forever. When I returned, I was told, "The head was weak and that happens." No apology. No accountability. I was later told they "can't predict the future." Despite the rings being originally made there and the repair failing within days, I was charged again to fix it using one of the last remaining stones from my mother's jewelry. I have been a loyal customer for over 20 years. The lack of care, craftsmanship, and basic empathy during an incredibly emotional situation was shocking. I will never return and strongly recommend taking your business to the jeweler across the street.

100% would recommend for custom work. I got my engagement ring custom set here after doing copious…read moreresearch on DC area jewelers (yes, all the ones you're thinking about). I'm extremely detail oriented and particular, and Ideal Cut is a hidden gem of quality + value. The shop itself is plain -- don't let that fool you. The handiwork is awesome and the prices are incredibly reasonable specifically because (1) genuine honesty, and (2) lack of insane real estate overhead and working capital that any other jeweler with a flashy showroom prices into the markups they pass onto customers. Mr. Tan spent hours with me while I showed him drawings and designs of the custom setting I wanted. He made multiple CAD adjustments as we sat side by side until I was 100% happy. Again, other jewelers have fine print and will charge you extra past the [second] modification or past the wax stage. I love my ring and felt I had an empathetic and creative partner in bringing it to life.

They were SO speedy especially compared to the other quotes I got that said WEEKS, they did it in…read moreHOURS. Highly recommend getting a quote beforehand because this ended up saving me money. Happy with the job they did

My husband bought me the most beautiful yellow diamond ring from this store and I can't say enough…read moreabout the service and quality of my ring.

A really good diamond store they helped me build a piece That came out spectacular. Shoutout to…read morebob, very knowledgeable person and very good at his profession.

Do not go to this shop if you're looking to sell something. They have a reputation for not offering…read morefair deals.

Great place ! Clean! Great deals! Would recommend! Top dollar paid for my gold and tech!read more

They moved! I found the new location and it's great. It was good to see the Today's Cargo crew…read moreagain after a few years. They had just what I needed.

They are absolutely amazing! Brought my wife's wedding ring in to be resized and change out the…read morediamond for a bigger one. The staff were extremely friendly and knowledgeable. The work itself was done to perfection and did not take long at all. I would highly recommend them.

Watches and clocks fascinate me.. maybe it's the engineer in me that loves the mechanics of it,…read morewatching the gears move. While I have a few quartz watches, most are automatics and they always need servicing. I enjoy having a watch shop outside of your generic mall variety where the salesperson has NO product or watch knowledge. This repair shop has knowledgeable staff at a very small location. Grubs ~

I would highly recommend finding another place to either sell or shop. Time Flies has horrible…read morebusiness practices and absolutely no integrity. The customer services is terrible and the owner is extremely rude. Whether you are seeking to sell or purchase I would highly recommend doing your research before going to these people and find yourself another establishment not associated with this group. I understand that this type of business deals with many types of people but for someone to rudely treat all of their clientele as if they are of a lower nature is absolutely ridiculous...I must respond to Jennifer S by saying....WOW you sound like an employee or "owner" and not a legitimate reviewer. I am not the women who came to buy a ring nor have I ever personally utilized a pawn shop to sell, trade or borrow .... I was looking to spend money "Where is your head at Dude" Your follow-up statement just proves the point of my review. You are assuming that just because I write a negative review describing what I consider a lack of customer service skills and basic manners that I should now be stereo-typed alongside what this shop considers their seedier clientele. "Never Judge a Book by it's Cover"