I've always considered myself to be rather lucky in life! But, finding John has been a blessing and…read morethanks to the higher power for having guided my search for a real honest and capable luthier! I took a chance on an electric guitar on eBay made in Germany in the 60s from Canada and found it to be rather intriguing. The neck had been broken and glued back terribly literally making it look terrible and unplayable! I took it to Kauppila and although John took forever to not only contact me but months went on and on! And finally one day I went back to his shop and I left a note threatening John with court! He responded soon after and made arrangements for me to come after all he still needed to do some work on it! And he explained to be that unfortunately his business had been broken into causing him a tremendous loss! John calls and tells me to come for the guitar I'd left with him for almost 7-8 months. Fixed it and I couldn't be more blessed! Unfortunately, John is leaving the New Mexico he truly loves to a new adventure in New York! Gods speed and blessings John you will definitely succeed in whatever your future endeavors are! Again, Thank you for your service and most of all your honesty!

Was the best!!! Was so sad when he left town for NY State. John singlehandedly brought my 1914…read moreFairbanks-Vega open-back banjo back to vibrant life, with care and impeccable craftsmanship, and I might add, wonderfully personable customer service. Just a great guy.

Great shop (really a house of neatly displayed guitar rooms). Very knowledgeable guys.read more

I can't kvell enough about this business! Stan Burgh is an amazing human being and has the best…read moreguitars in Albuquerque especially since other businesses had closed down. If you don't want to give your hard earned money to the corporate owned Guitar Center, go see Stan. Ian, who closed down his repair shop, is back to do repairs and Eli, Stan's son is also amazing! If you want to learn how to play a guitar or improve your skills, GV has the finest guitar musicians who teach there. They're all personable! We can use a bit of that in the world.

Dynamite service. Fixed my bricked Quilter amp. These guys do fair, fast, and excellent work!read more

Repaired my Lab series 5. Excellent communication, worked hard to find problem and right parts. Amp…read moresounds very good

Saw an Affinity Pbass online that looked great at a great price. Went in to see it, and was not…read moredisapointed. Absolutely perfect condition-- zero scratches, etc. Salesperson, who turned out to be the manager, got me on an amp and said to have at it. A few minutes later, I'm out the door with my bass! When I lived in LA, I always used the GC store on Hollywood Blvd. During out move here a few years back, my guitar equipment was stolen. Taking up bass now, and my trip to the ABQ GC store was a good omen! Thank you to everyone at the store!

Stopped here on our way back from Nashville to home in Arizona. Love testing out the drum sets &…read moreseeing what this store has m. Well stocked with sticks, equipment, drum sets, & even apparel for us drummers!

I stumbled upon Baum's music store 2 1/2 years ago. They have music instructors who provide private…read moreinstruction there. I decided to start flute lessons with one of their instructors. I go into this store once a week for my lesson. The store is stocked with all sorts of musical supplies, books, and instruments. The store is always clean and the staff and owner have always been nothing but friendly. There have been times where my instrument needed some adjustments, and Miles has been right on whatever issue I may be having. Over the last year, they've made some expansions, especially in the service department. I've even bought two instruments from them, and I've sold back one instrument. I'm even grateful for the few restrooms that they have. They are always clean. It's a great store!

Great customer service staff was super freindly and had my daughters Instrument repaired in 15min…read more Give this place a 5 star and will definitely be back. Good job Baums team you rock.