This is a GREAT guitar store! Very friendly and helpful guys named Scott and Paul…read more The selection in this little shop is HUGE. Guitars, basses, amps, pedals. LOTS of stuff to fit any budget. They do a set up on the instruments when they get them in. Want to look at something they tune it up first. Everything is CLEAN. This is a hidden treasure. I'd say it's the best guitar shop in Albuquerque.

Was in town for a few days and decided to hit the local guitar shop circuit. I didn't end up…read morepurchasing anything, but the staff/ownership were super helpful and friendly. There's nothing worse than the "too cool for school" attitudes you can get from other shops so I definitely appreciated the experience at Backroads. Along with the pleasant vibe were a plethora of fantastic guitars! Highly recommend a visit!

Dynamite service. Fixed my bricked Quilter amp. These guys do fair, fast, and excellent work!read more

Repaired my Lab series 5. Excellent communication, worked hard to find problem and right parts. Amp…read moresounds very good

Another cool music equipment store. They also buy & sell used equipment so if you can't afford…read morebrand new, there are other affordable options.

The sales staff, is not very engaged with the customer. They tend to be more pre-occupied with…read moreprepping the used instrument that come in also when you enquire about an item they say they don't know or you get ignored. Some but not all the staff have this rudeness to them. Not a very welcoming environment, because this is Albuquerque New Mexico your options in music instrument stores is very limited you only have two that have any inventory at all thats music go round and guitar center. I rather not spend my hard earned dollars there but sometimes you have no choice

I'm an experienced guitarist. When I need a repair or a setup done right, Kevin has never let me…read moredown. He is honest and nobody's fool. If you've got a guitar problem, don't waste your time get it done right at Grumpy's

I love this store and prefer to shop at small business over the big corps…read more Kevin is extremely knowledgeable and goes the extra mile for his customers. Thank you!

Stopped here on our way back from Nashville to home in Arizona. Love testing out the drum sets &…read moreseeing what this store has m. Well stocked with sticks, equipment, drum sets, & even apparel for us drummers!

My nephew who travel from Tucson loves his guitar center and I wanted to show off Albuquerques…read moreguitar center! Big mistake ! This place was hard to get customer service and staff work attire was not worn to show they are staff. The public restroom were dirty and no working soap dispensers and the hallway to the restroom had boxes on left side along the wall. At first I thought we are in the inventory room but we followed the sign for restrooms. My nephew was looking for a pedal but they were slim selection but the staff offered to order product but we declined. Looking at their products was looking very disorganized and sloppy in the display. Even the staff felt bad how the displayed looked and muttered the place was in bad shape.

Baums goes above and beyond. 2 years ago I brought my (tuba)…read morehorn in for a cleaning, and due to my own mis scheduling it was very close to auditions, and a busy time of year for them. They got my horn to me in time. Today I picked up my horn from another cleaning and some dent removal and am more than happy with the results. I brought my horn in on a Wednesday, and they had it ready on Friday! The main dent pulls look great, and they even helped me get some niks out of the bell from mouthpiece drops, purely aesthetic. Not only do they have reasonable prices for cleaning and fixing a horn of this size, they also replaced my valve pads and spit valve corks for me, no extra charge. Even looks like it's been polished a bit! I appreciate your work, and we're lucky to have you in Albuquerque. *I post this in my own volition, because the customer service and work is exemplary. I am not an add nor paid review.

Great customer service staff was super freindly and had my daughters Instrument repaired in 15min…read more Give this place a 5 star and will definitely be back. Good job Baums team you rock.

Andy's did a fantastic job explaining the ukuleles he had available and his setup process. He made…read moresure I found the right one in my price range. I'm really happy with my purchase.

Everything! Very professional and accommodating. Only thing that was wrong. Was spelling Rey's name…read morewrong in my review Ray, I'm a Ray too. I apologize my Rey (Ray) friends!

I've gotten several instruments and bows here over more than 2 decades, as well as repairs,…read morerehairing, appraisals, and instrument and bow restoration. They have sold multiple instruments and bows for me on consignment. Everything has always been handled very professionally. There's no rush or any pressure to choose an instrument. Any adjustments that I requested were done extremely well. All the repair work has been excellent.

Excellent rental instruments and exceptional customer service. We've rented violins, violas and a…read morecello for our kids and have been pleased with all.