This agency is well known and has been there for quite a long time. The owner is very professional,…read morewell informed and accommodating. Friendly and helpful staff will assist you with all your insurance needs, anything from simple car policies thru health, life and more complicated business policies. They are willing to go the extra mile in bringing you value and satisfaction. One of the team members, Magdalena, called me to review my house policy and was able to save me $400 in annual premium and not change any coverages. I've been a client for over 15 years and strongly recommend relying on Krzosek agency as your insurance agent.

Best insurance agency ever. From the first meeting, thru my home damage claim, and multiple…read morerequests over the years Ewelina Baczewski was there to help and go over all options and recommendations. Their response time, willingness to help in any situations goes above and beyond expectations. Thank you for everything!!!

The best StateFarm Insurance office in Illinois. Agent J. Rodriguez you are truly missed, keep up…read morethat wonderful customer service. StateFarm is very blessed to have you.

I was a commerical client running a small non profit who had both liability and workers comp…read moreinsurance through the Rusak Agency for almost nine years with no claims. I began having problems with an audit of our workers comp policy (for which I never filed a claim). After the audit we were told we owed nearly double what we were quoted with little to no explanation. It took months of back and forth with often incomprehensible bills and fees, to find out that they has misquoted us due to their lack of understanding of Illinois insurance law. That is fine, we all make mistakes, but as someone who runs an organization when I make a mistake I take responsibility for it. This company is kind and courteous, but I have found that when there is a problem they would delay, defer, or at times seemingly downright ignore the problem which is pretty unfortunate when your major service is being there in times of trouble. I do workers comp through my payroll company now and pay far less,

If you're looking for insurance or advice on insurance I would highly recommend Art and Team…read more Here's why: 1. Very easy to communicate with - they answer my texts, emails, calls promptly 2. Are not pushy or salesy. Listen I'm in Sales, I get it. But these guys are great. I tell them what I need and they deliver 3. Super nice! They sent me a baby gift when my 3rd was born, I mean who does that? (Thank you!) I recently worked with Isabel on changing over my car insurance and she was amazing! Fast, thorough, and the process painless! Thank you Isabell. I buy my home, car, and a few additional policies from Art and Farmers and I feel like I get TOP quality coverage and a professional service team. It's like concierge service for insurance at a super competitive rate.

Scott was great to deal with at State Farm. I got a life insurance policy that I really needed…read morethrough him. He kept me informed through the whole process and was very knowledgeable. After my physical, my quote was even lower than the original quote. Highly recommend this agency!

Scott and his team make the insurance process quick and easy. They listen to your needs and provide…read moreinformation about the best deals for your situation. Scott is very patient and will take the time to make sure you understand your policy. If you want to save money and have an agency that cares for you, I highly recommend Scott!

So, I was in the market for a new insurance company and a friend recommended Farmers Insurance. I…read moream happy she did, I called and spoke with Natalie who was informative and helpful. Natalie took down my information and set me up for an appointment a few days out. I informed Natalie of my time crunch because I was in need of auto insurance by the next day. Natalie spoke with one of their quote analysts (Crystal) who was able to make time for me on the same day I called. Natalie told me I would be in good hands and she was absolutely correct. Later that day I showed up for my appointment and the minute I walked in I was greeted by a gentleman with a handshake followed by being greeted by Natalie. Natalie notified Crystal of my arrival and within two minutes Crystal was ready for me with not only a quote for my vehicle but talked me into insurance for my home and boat (same or better coverage as I already had but at a better price). Natalie took the time to explain every part of all three insurance policies and made sure there was no question unanswered in regards to my concerns and needs. I would recommend giving this insurance firm of Farmers Insurance-David Rasmussen a try. They took care of my insurance needs, thank you Crystal and Natalie. Regards, A. Z.

Finally, getting around to writing a review regarding this Farmers Insurance agency. What an awful…read moreexperience I had with Janet and Elizabeth in that office. I will start by saying total total total (can't stress enough) lack of communication. I was in an accident which ended up not being my fault for I was hit by a semi-truck. I called to report the accident and Janet logged it into the system. I did not hear back from her for days. I called and emailed and received no response. I thankfully have not been in many accidents so I do not know how they are handled by the insurance agencies. I was not informed of how the claim would go. As a consumer we NEED to know. When all was complete I left this agency and moved to another insurance company. When they were trying to do a license look up on me they found that Farmers had logged in the accident as my fault. I was not at all surprised. On another note, I called multiple times to ask why our insurance payments went up on our vehicles every six months with Farmers and I was not told an answer. One time Janet stated the computers were down for days, then I was told it was brought to the higher up individuals and still no response. Then when I asked to speak to Dave I got his voicemail so never got to inform him of the treatment I received. My advice, go somewhere else!

John and his team have always been there to meet our needs. I have several polices with StateFarm…read more John, Kathy and Jolanta have always taken the time to make sure all our polices are in order. Their pleasant and welcoming demeanor makes changing and challenging times easier to deal with.

DO NOT TRUST THIS AGENT OR HIS AGENCY!…read more When I was first approached by this agency, they cold called my phone and gave me a quote that seemed too good to be true. Well, it WAS! After only a few months my rate went up. I later found out that they had used info I didn't give them, that had auto populated in their system...they had included my EX-fiance in their quoting which drove my rate really low. Over the year that I was with them, my rate kept going up even though I didn't have any accidents. Then, the worst part is, I left State Farm to go to another company and that company sent in my cancellation info. I also called the office and informed them that I was leaving. In Illinois, you are supposed to get a refund on any premium that was not used. I was due a refund. But, not only did they NOT issue me a refund, but they charged me AGAIN! And claimed they never received my cancellation, even though I spoke to their office on the phone as well as my new agent sending in my cancellation info. When I caught the error on my bank account, I tried contacting the agent via email, phone and even their customer service line. Not one time did John Nuzzo ever call me back. The company only sent me a check for one payment when I was due a refund on two payments and they keep insisting that they never got my cancellation and that their "policy" is to only go back 30 days on a cancellation. I've spoken with two other agents at different companies and they told me that it is ILLEGAL to charge a premium when someone is covered by another company and that I'm due a refund. This is absolutely ridiculous. First they bait me into switching to their company with a fraudulently quoted rate, then they charge me when I leave and I have to go through all sorts of red tape and don't even get the refund I'm due. I would NOT trust this agent and I will NEVER be returning to State Farm.

Sebastian and his team are awesome. I cannot express how easy he made the process. From reporting…read moremy claim to seeing it through that I get my rental car while my car was being repaired, Sebastian ensured that everything went smoothly and took the time himself to follow up with me after each step to see if there was anything else he could do. I never felt judged for not knowing about the process and he was legitimately such a friendly guy! Glad I switched to him and his team. If you're looking for someone who will ensure that your insurance claims are handled efficiently and that will always take the time to educate and inform. I'd for sure choose Sebastian.

From the moment you first meet the agents and staff you already feel at ease. Everyone is very…read morewelcoming, professional, and friendly. They answer every question and concern you have and they walk you through everything very thoroughly and clearly. I would definitely recommend coming here.

Sadly when it was taken over, which I was not properly notified about, it had changed and not for…read morethe better. I will not go into details, but I have moved my policy to another agency.

This agency buys outdated information and bombards my mailbox full of deceptive ads. I highly…read morequestion the ethics of a business using these tactics. Instead of wasting paper, they should try a digital campaign. It would look way more appealing than a letter full of sentence fragments and a headshot of the agent from the 1990s. Go with a real insurance agent.